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Santak CASTLE Series User Manual

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CASTLE Series
20K(S) -200K(S)

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Summary of Contents for Santak CASTLE Series

  • Page 1 CASTLE Series 20K(S) -200K(S)
  • Page 3 Thank you for choosing SANTAK products! Please adhere to the warnings and instructions specified in the manual and on the equipment, and keep the manual properly for future reference. Do not try to operate the equipment before reading all the safety information and operation instructions.
  • Page 4 IMPORTANT NOTICE Copyright Notice SANTAK is committed to technological innovation as it continues to deliver better products and services to customers. We reserve the rights to modify and update product design, technical specifications and user manuals without further notice. Actual products may differ from pictures shown in the manual.
  • Page 5 UPS or the capacity of the battery. Prohibited Activities 1. Having service personnel without authorization from SANTAK to open the UPS cabinet, which contains lethal voltages is not allowed. Unauthorized opening may cause an unsafe condition, and will void the warranty.
  • Page 6 4. To ensure safety and the best performance of your UPS, please choose from accessories recommended by SANTAK. A proper four-pole over-current circuit breaker shall be installed before connecting clients to your UPS to prevent electric shock by disconnecting all the input wiring.
  • Page 7 Maintenance 1. The working environment and storage method of UPS can affect its service life and reliability. Do not use your UPS in any of the following environments where: A. the temperature and humidity are outside the required ranges, i.e.0-40°C and 0-95% humidity;...

  • Page 8: Table Of Contents

    Contents Chapter 1 Introduction ..................1 1.1 Introduction ......................1 1.2 Symbols ......................2 Chapter 2 Appearance Description ..............3 2.1 Unpacking and Inspection ................... 3 2.2 UPS Cabinet Dimensions ................... 4 2.3 LCD Panel Instructions ..................11 Chapter 3 Installation Instructions ..............12 3.1 Installation Notice .....................

  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction 1.1 Introduction The 3C3 PRO series are high-efficiency pure online UPS products with excellent performance that provide double conversion, and three-phase input and output. With perfect power source protection solutions, the 3C3 PRO effectively address multiple power source problems such as power outage, high-voltage AC and low voltage AC, voltage sag, damped oscillation, high voltage impulse, voltage surge, harmonic distortion, clutter interference and frequency variation, the 3C3 PRO series is widely applied for computers, communications devices and other controlling devices safely.

  • Page 10: Symbols

    1.2 Symbols The following symbols may appear in the manual or other occasions. You are suggested to understand the symbols and their meanings. Symbols and Meanings Symbol Meaning DANGER HAZARDOUS VOLTAGE Alternating Current (AC) Direct Current (DC) Protective Grounding Recycle Keep Surroundings Uncluttered...

  • Page 11: Chapter 2 Appearance Description

    Chapter 2 Appearance Description 2.1 Unpacking and Inspection 1. Unpack the package, the unit should contain the following items: 1) 1 UPS 2) Accessories, including User Manual, RoHS Certificate of Compliance and 2 door keys. 2. Check to see if the UPS is damaged during delivery. In case of any damage or any component missing, please do not start the UPS and contact the carrier or dealer forwarder or distributor immediately.

  • Page 12: Ups Cabinet Dimensions

    2.2 UPS Cabinet Dimensions 3C3 PRO 20KS/30KS/40KS Cabinet Dimensions FRONT VIEW RIGHT VIEW REAR VIEW 3C3 PRO 60KS/80KS Cabinet Dimensions FRONT VIEW RIGHT VIEW REAR VIEW...
  • Page 13 Cabinet Dimensions of 3C3 PRO 100KS/120KS FRONT VIEW RIGHT VIEW REAR VIEW 3C3 PRO 160KS/200KS Cabinet Dimensions FRONT VIEW RIGHT VIEW REAR VIEW...
  • Page 14 3C3 PRO 20KS/30KS/40KS Top and Bottom Views FRONT FRONT BOTTOM VIEW TOP VIEW 60KS/80KS Top and Bottom Views FRONT FRONT TOP VIEW BOTTOM VIEW...
  • Page 15 3C3 PRO 100KS Top and Bottom Views FRONT FRONT BOTTOM VIEW TOP VIEW 3C3 PRO 120KS Top and Bottom Views FRONT FRONT TOP VIEW BOTTOM VIEW...
  • Page 16 3C3 PRO 160KS/200KS Top and Bottom Views FRONT FRONT TOP VIEW BOTTOM VIEW...
  • Page 17 Center of Gravity of 3C3 PRO 20KS/30KS/40KS FRONT VIEW RIGHT VIEW Center of Gravity of 3C3 PRO 60KS/80KS FRONT VIEW RIGHT VIEW...
  • Page 18 Center of Gravity of 3C3 PRO 100KS/120KS FRONT VIEW RIGHT VIEW Center of Gravity of 3C3 PRO 160KS/200KS FRONT VIEW RIGHT VIEW...

  • Page 19: Lcd Panel Instructions

    2.3 LCD Panel Instructions The LCD panel is a human-machine interface providing information on the operating status of your UPS, including power-on, power-off, status display, fault alarm, and parameter setting. After your UPS is installed, all the operations can be performed with the LCD panel.

  • Page 20: Chapter 3 Installation Instructions

    Chapter 3 Installation Instructions 3.1 Installation Notice 1) The installation of the 3C3 PRO series UPS products must be performed by professional personnel in compliance with the electrician law. Please install your UPS in a clean and stable environment free of vibration, dust, high humidity, flammable gas, and flammable liquid or caustic substance.
  • Page 21 Required Clearance between paralleled adjacent UPS or between UPS and adjacent PDU. 20KS/30KS/40KS 60KS/80KS Temperature Temperature L1(mm) L2(mm) L1(mm) L2(mm) 25 °C 25 °C ≥ 120 ≥ 150 30 °C 30 °C ≤ 50 ≤ 50 35 °C 35 °C ≥...

  • Page 22: Terminals

    UPS are dual feed. The UPS can be converted from single feed to dual feed or from dual feed to single feed. All operations should only be carried out by trained service personnel authorized by Santak. 3C3 PRO 20KS/30KS/40KS wiring connection:...
  • Page 23 3C3 PRO 60KS/80KS wiring connection: 2. Terminals: Battery+ Phase A (L1) Battery- Phase B (L2) UPS Bypass Input Neutral(N) Phase C (L3) Grounding Terminals UPS Output UPS AC Input Phase A (L1) Phase A (L1) Phase B (L2) Phase B (L2) Phase C (L3) Phase C (L3) REAR VIEW...
  • Page 24 3C3 PRO 160KS/200KS wiring connection: 4. Terminals: Battery- Neutral(N) Battery+ Phase A (L1) UPS Output Phase B (L2) Phase C (L3) Grounding Terminals Grounding Terminals UPS AC Input UPS Bypass Input Neutral(N) Phase A (L1) LEFT VIEW RIGHT VIEW Phase C (L3) Phase B (L2) Phase B (L2) Phase A (L1)

  • Page 25: Wiring Requirements And Protective Devices For 3C3 Pro Series

    3.4 Wiring requirements and protective devices for 3C3 PRO series External batteries of 3C3 PRO series UPS should be groups of 28-40 battery packs (12V per cell) with the same capacity, and the battery voltage should be within 336V-480V. The number and total capacity of the battery packs are at your option. The battery packs must be equipped with a DC switch and DC fuse, and overload and line voltage should also be taken into consideration for wire diameter selection.
  • Page 26 Unit Cross Sections UPS Rated Capacity Please refer to the IEC 62040-1 Input/Output Voltage Volts 400/400 400/400 400/400 400/400 AC Input Full Load Current (three-phase, neutral wire, Amps ground wire) 35×1 50×1 70×1 95×1 Wire Size (A/B/C/N wire size) 95×1 120×1 150×1 240×1...
  • Page 27 3C3 PRO 20KS\30KS\40KS UPS External Power Source Terminals Tightening Torque Terminals Screw Size and Terminals Function Bus landing Function Type Nm (lb in) 20KS/30KS/40KS AC Mains Phase A M6 bolt mounting 5 (44) 28.26 mm (M6) Input to Phase B M6 bolt mounting 5 (44) 28.26 mm...
  • Page 28 3C3 PRO 160KS\200KS UPS External Power Source Terminals Tightening Torque Terminals Screw Size and Terminals Function Bus landing Function Type Nm (lb in) 160KS/200KS AC Mains Phase A M10 bolt mounting 24 (212) 78.540 mm (M10) Input to Phase B M10 bolt mounting 24 (212) 78.540 mm...
  • Page 29 Recommended Input Circuit Breaker Ratings Circuit Breaker Rating UPS Models Load 400V 80%-rated 3C3 PRO-20 100%- rated 80%-rated 3C3 PRO-30 100%- rated 80%-rated 3C3 PRO-40 100%- rated 80%-rated 115A 3C3 PRO-60 100%- rated 80%-rated 153A 3C3 PRO-80 100%- rated 123A 80%-rated 192A 3C3 PRO-100...
  • Page 30 Recommended Bypass Circuit Breaker, Output Circuit Breaker and Bypass Fuse Ratings Circuit Breaker Rating Fuse Parameters UPS Model Load 400V Current/Min I2T/Max 80%-rated 3C3 PRO-20 10200A 100%- rated 80%-rated 3C3 PRO-30 10200A 100%- rated 80%-rated 3C3 PRO-40 10200A 100%- rated 80%-rated 108A 3C3 PRO-60...
  • Page 31 Recommended DC Circuit Breaker Ratings Circuit Breaker Rating Rated Battery Rated Battery UPS Model Load Voltage Voltage (DC 432V, 36) (DC480V, 40) 80%-rated 3C3 PRO-20 100%- rated 80%-rated 3C3 PRO-30 100%- rated 80%-rated 114A 3C3 PRO-40 100%- rated 80%-rated 172A 3C3 PRO-60 100%- rated 137A...

  • Page 32: Parallel Installation

    3.5 Parallel Installation The 3C3 PRO Series support parallel installation. The parallel connection wires (optional) can be used to connect 2 to 4 UPS units in parallel to achieve power redundancy (N+X). The minimum clearance between two UPS units is 10cm. The input wiring requirements for paralleled UPS units are the same with those for single unit.
  • Page 33 3. Parallel machine wire connection drawing: 3C3 PRO 20KS/30KS/40KS UPS 3C3 PRO 60KS/80KS UPS...
  • Page 34 3C3 PRO 100KS/120KS UPS 3C3 PRO 160KS/200KS UPS...

  • Page 35: Steps Of Connecting Battery Cabinets To Ups

    3.6 Steps of connecting battery cabinets to UPS A proper over-current circuit breaker should be installed between the battery cabinet the UPS. To choose the right circuit breakers, please refer to the tables in the above section. (1) Make sure that the input and output terminals is non-electrified and the external battery sockets are power off.

  • Page 36: Chapter 4 Operation

    1) Turn on the "Input Switch", and the 2) Get to the main menu. UPS will start to check its functionality, The main menu will be displayed after 15 seconds of inactivity. SANTAK LOAD: BAT: 0 3C3 Pro 80 KVA UPS I/P VOLT: 226 225 226...
  • Page 37 3) Press the ▼ button for the following 4) Press the ▼ button for the following information. information. INPUT PARAMETER OUTPUT PARAMETER RN SN Vin: 224V 222V 224V Vout: 0 V 0 V Iin: 0 A 0 A 0 A Iout: 0 A 0 A FREQ: 50.0 Hz...
  • Page 38 7) Press the ▼ button for the following 8) Press the ▼ button for the following information. information. PF PARAMETER BATTERY PARAMETER Input PF: VBAT: Output PF: IBAT: +0.0 A Bypass PF: CAPACITY: BTR: 0 min 9) Press the ▼ button for the following 10) Press the ▼...
  • Page 39 11) Press the ▼ button for the following information.
  • Page 40 4. Start-up and shut-down operations 1) Access the control interface. 2) Press the ENTER button. CONTROLS UPS CONTROLS   CONFIGURATION UPM CONTROLS HELP BATTERY CONTROLS 3) Select "Start-up". 4) Enter the password to access the home page. To Normal ...
  • Page 41 5) Select "Shut-down". 6) Confirm that you want to shut down the UPS. To Bypass CONFIRM Load Off Load Off  ECO Enable NO, CANCEL YES, CONFIRM ...
  • Page 42 The 3C3 PRO series can start and operate with battery in the absence of AC mains supply, with a panel display similar to that in the case of AC supply. You can just follow the instructions displayed on the panel to start or shut down the UPS with battery: Make sure that the battery "+"...
  • Page 43 3) User Setting page. 4) Retailer Telephone Number setting page. Auto Start SETUP RETAILER PHONE  Control PW  PHONE: User PW 0000000000000 Retailer Phone Clock...
  • Page 44 6. Inquiry 1) You can access the Inquiry page by 2) Inquiry page. entering the start-up password. CONTROLS HOTLINE  CONFIGURATION MAINTAIN HELP ALARMS  HISTORY LOG 3) Hot-line and dealer Telephone Number inquiry page (for China market only). SERVICE HOTLINE 8008303938 4008303938 SERVICE CONTACT...

  • Page 45: Operations Of Ups In Parallel Connection

    4.2 Operations of UPS in Parallel Connection 1) Enter the user password or service password. USER KEY: **** SERVICE KEY: ****  2) Access the UPS Parallel Connection 3) UPS Parallel Connection Parameter Setting page. Setting page. Bypass NUM of UPS: ...

  • Page 46: Chapter 5 Communications Interface

    Chapter 5 Communications Interface The 3C3 PRO series provide Expansion Slot, Parallel (RJ45) and REPO as well as special communication tools used by SANTAK service engineer or technical personnel authorized by SANTAK. 3C3 PRO 20KS/30KS/40KS Mini-Slot Communications Bay 1 Mini-Slot Communications Bay 2...
  • Page 47 3C3 PRO 100KS/120KS Building Alarm Ports Mini-Slot Communications Bay 1 REPO Terminal Pull chain Terminals Parallel CAN Input (RJ45) Mini-Slot Communications Bay 2 Parallel CAN Output (RJ45) 3C3 PRO 160KS/200KS Mini-Slot Communications Bay 1 Building Alarm Ports REPO Terminal Pull chain Terminals Parallel CAN Input (RJ45) Parallel CAN Output...
  • Page 48 UPS ports. You can choose which building alarm you want to connect to a certain UPS port through LCD. If you have any questions on the use of the above communications terminals, please call SANTAK's local distributors or email to santak_int@eaton.com. Pull Chain Terminals: 1.

  • Page 49: Chapter 6 Optional Accessories

    Chapter 6 Optional Accessories Dustproof Filter Dustproof filter is an standard accessory specially designed for the 3C3 PRO series to provide IP51 protection for the front side of the UPS in environments where there is heavy dust (dust diameter no less than 1.0mm, especially metallic and metalloid dust).

  • Page 50: Chapter 7 Transportation, Maintenance And Troubleshooting

    Chapter 7 Transportation, Maintenance and Troubleshooting Transporting the UPS Prepare for transporting the UPS according to the following steps: Note: Special equipment, such as a forklift, is needed for loading and unloading due to the heavy weight of the UPS. 1.
  • Page 51 "ESC" button for 3 No display no the LCD panel. seconds and reset the LCD panel. If the problem persists, please contact SANTAK local distributors or email to santak_int@eaton.com, and provide the following information: UPS MODEL NO. and SERIAL NO.;...

  • Page 52: Appendix I Specifications

    Appendix I Specifications 3C3 PRO 20KS/30KS/40KS/60KS/80KS Specifications Specifications Models 3C3 PRO 20KS 3C3 PRO 30KS 3C3 PRO 40KS 3C3 PRO 60KS 3C3 PRO 80KS Rated Capacity 20KVA/18KW 30KVA/27KW 40KVA/36KW 60KVA/54KW 80KVA/72KW Input Type Three Phase + Neutral Wire + Ground Wire Frequency 42-72Hz Power Factor...
  • Page 53 3C3 PRO 100KS/120KS/160KS/200KS Specifications Specifications Models 3C3 PRO 100KS 3C3 PRO 120KS 3C3 PRO 160KS 3C3 PRO 200KS Rated Capacity 100KVA/90KW 120KVA/108KW 160KVA/144KW 200KVA/180KW Input Type Three Phase Conductors + Neutral Wire + Ground Wire Frequency 42-72Hz Power Factor ≥ 0.99 Rating: 230/400Vac (Optional: 220/380, 240/415) Mains Voltage...

  • Page 54: Appendix Ii Reference Table Of Led Indicators

    If there is no LED status in the table above be found in your equipment, please contact authorized distributors or email to santak_int@eaton.com. Indicator light is on  The working cycle of buzzer is 3s: ringing 0.5s and being silent for 2.5s.  For more specific failure information, please contact SANTAK service representative.

  • Page 55: Appendix Iii Warranty

    Valid certification by an authorized distributor; ● The serial number of your product. ● In case of product failures, please call local distributors or email to santak_int@eaton.com. SANTAK’s customers are entitled to the following services: Two-year warranty; ● Online technical support service; ●...
  • Page 58 SANTAK ELECTRONICS (SHENZHEN) CO., LTD. Manufacturing Plant Shenzhen, P .R. China Address: No. 8 Baoshi Road, Baoan District, Shenzhen, 518101 Tel: 0086 755 27572666 Fax: 0086 755 27572730 (27572480) Santak_int@eaton.com Email: Website: www.santak.com...

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