Santak CASTLE On-Line Series User Manual
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Santak CASTLE On-Line Series User Manual

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3C15KS/3C20KS

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  • Page 1 3C15KS/3C20KS...
  • Page 3 Thank you for selecting a SANTAK product to protect your electrical equipment. This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries. Please read all instructions before operating the equipment and save this manual for future...
  • Page 4 Safety Instructions Please read carefully the following user manual and the safety instructions before installing or operating the unit! Operation Safety Please read all instructions before operating the equipment and connecting to mains power, save this manual for future reference. Please pay attention to all the warning indication, understand and follow all the instruction.
  • Page 5 3. Please used the UPS accessories specified by SANTAK. 4. Shock Risk. If equipment powered by UPS require any type of maintenance, it is imperative to disconnect it from UPS before maintenance. If input or output terminal need any maintenance or installation, it is imperative to disconnect all the power connections of UPS and turn UPS off.
  • Page 6 Maintenance 1. The operation environment and store environment will impact on the service lifetime and reliability of UPS. Do not install or store the UPS in the places where are listed below. A. Do not install UPS in place where the ambient temperature lower than 0℃...

  • Page 7: Table Of Contents

    CONTENT INTRODUCTION ................. - 1 - 1.1 S ..............- 2 - YMBOL AND XPLANATION 1.2 F ..................- 2 - RONT VIEW 1.3 R ..................- 3 - ..............- 3 - PRODUCT SPECIFICATION INSTALLATION ................... - 5 - 2.1 I .

  • Page 8: Introduction

    1. Introduction The Castle On-Line-Series is an uninterruptible power supply incorporating double-converter technology. It provides perfect protection specifically for Computer equipment, communication systems and industry control systems. double-converter principle eliminates mains power disturbances. A rectifier converts the alternating current from the socket outlet to direct current.

  • Page 9: Symbol And Explanation

    1.1 Symbol and Explanation Some or all of the following symbols may be used in this manual. It is advisable to familiarize yourself with them and understand their meaning: 1.2 Front view 3C15KS/3C20KS - 2 -...

  • Page 10: Rear View

    1.3 Rear View ① EPO (Optional) ② USB (Optional) ③ Fan ④ RS232 ⑤ Bypass Breaker ⑥ AC Input Breaker ⑦ Beam Frame ⑧ Terminal Cover ⑨ Maintenance Bypass Switch (Optional) ⑩ Intelligent Slot ⑪ Parallel Card(Optional) 3C15KS/3C20KS 1.4 product specification Model 3C15KS 3C20KS...
  • Page 11 Rating Voltage 220Vac(±1%) Rating Current Frequency range 46Hz-54Hz Power factor Output Overload 105%-125%, load transfer to bypass mode after 10min(0-30℃) or 1minutes(30℃-40); 125%-150%,load transfer to bypass mode after 30s; Over 150%, load transfer to bypass after 0.5s Load crest ratio 3:1( max) <2%( 100% Line load) Battery(under high temperature, battery life will decrease)

  • Page 12: Installation

    1. Open UPS pack, inspection whether UPSs have been damaged during shipment. 2. If find any equipment damaged, please contact your local SANTAK representative. Accessory: 1 pcs of user manual. Recycle The UPS package is recycling, please save it for further use.

  • Page 13: Power Cable

    2.2 Power cable Note: The diameter and cross-sectional area denpends of power cable depend on the UPS rating power, the minim diameter and cross-sectional area of power cable see below power cable table. Model 3C15KS 3C20KS Input 25mm 25mm 25mm 25mm L1/L2/L3 25mm...
  • Page 14 1. Select power cable referring to power cable table. 2. Open UPS terminal cover. 3. Connect the protective earthing conductors to the rear panel left earthing terminal. 4. Connect the protective bonding conductors to the rear panel right earthing terminal. 5.

  • Page 15: Ebm Connecting And Installation

    Terminals: 3C15KS/3C20KS 7. Make the straps through across the Beam frame. 8. Adjust the straps to proper position, Fix the input cable, output cable, EBM cable tightly. 9. Re-screw the terminal cover. 2.4 EBM Connecting and Installation The norminal DC voltage of battery pack for Castle 3C15KS/20KS is192Vdc/216Vdc/240Vdc.

  • Page 16: Ups Connect To Computer Port

    of 12V maintenance free batteries in series. EBM consists multi-battery packs.Inorder to avoid hazards shock, make sure Battery/battery string connecting in compliance with below procedure. 1. Connect proper battery string, recommend use fuse for protection in battery string. 2. Select proper power cable(refer 2.2 power cable table) connect EBM and UPS.

  • Page 17: Ups Parallel Function (Optional)

    1. One end of RS232 cable connect to computer RS232 port. 2. One end of RS232 cable connect to UPS RS232 port. RS232 communication default setting: BAUD RATE DATA LENGTH STOP BIT PARITY 2400 bps 8 bits 1 bit None 2.6 UPS PARALLEL FUNCTION (Optional) 1.
  • Page 18 2) Connect the output wire of the parallel UPSs to an output terminal block, load connect to the output terminal block via load wire. Note: Strictly follow the wire requirement of single UPS to perform The wiring of each UPS.The distance between the UPSs in parallel is less than 20 meters.
  • Page 19 page. 4) Each parallel UPS need an independent battery pack. * Recommend to install maintenance switch if need . UPS parallel function, it can help to simplify parallel UPS maintenance. - 12 -...
  • Page 20 3C15KS/3C20KS - 13 -...

  • Page 21: Epo(Optional)

    3. Parallel UPS Operation 1) Strictly follow the operation requirement of single UPS to operate each UPS. 2) Turn on Parallel UPS In online mode: after UPS connects to mains power, Press the button of one UPS, each UPS would start to turn on accordingly, all the UPSs would transfer to the INV mode together.

  • Page 22: Maintenance Switch (Optional)

    After connect UPS and computer by USB cable, you can use computer monitor UPS status by remote control. * you can install the USB driver by CD or download it from SANTAK web site for free. - 15 -...

  • Page 23: Connectivity Cards( Optional)

    2.10 Connectivity Cards( Optional) Connectivity cards is an optional accessory for UPS, Connectivity cards allow the UPS communicate in a variety networking environment and with different types of devices. User can select AS400 card, NMC card, CMC card, USB port +RS232, the service person will provide installation. Before installation, UPS must be turned off.

  • Page 24: Software

    internet/intranet. Please contact your local dealer for further information. More detail please read the NMC user manual CMC card: It provides connection to Modbus protocol with standard RS485 signal. More detail please read the CMC user manual. USB+RS232 card: To establish communication between the UPS and a computer by use an appropriate communication Cable to monitor UPS .
  • Page 25 Installation procedure: 1. Go to the website: http://www.santak.com 2. Choose the operation system you need and follow the instruction described on the website to download the software. When your computer restarts, the WinPower software will appear as a green plug icon located in the system tray, near the clock.

  • Page 26: Control Panel

    3. Control Panel The display panel lays on the front panel of UPS, consists 2 pieces control button, 4 pieces LED indicate light and LCD panel, which is shown as below: ON/OFF Button: Turn on/off UPS. Test/Function button: Alarm Silence mode( bypass mode and battery mode, press Test/Function button not less than 2s and not more than 10s, it will clean all the bypass mode and battery mode fault alarm;...
  • Page 27 LCD display (1) Load information: it indicates the load level. Grid Quantity Load level (from left to right) 0%-15% 16%-35% 36%-55% 56%-75% 76%-95% ≥96% ●When UPS output is short-circuited, SHORT indication icon will display As below: ●When UPS overloaded, OVER indication icon will display as below: (2) UPS information: input voltage, input frequency, output voltage,Output frequency, battery voltage, load information, press the Test/Function button to select showing...
  • Page 28 Type Item Output Voltage Frequency Load Active power(W) Apparent power(VA) Level(%) Battery Voltage Capacity Quantity Input Frequency Three phase voltage( phase –phase) Bypass Voltage Frequency (3) Battery information: display battery capacity level in present(%). Grid Quantity Capacity level (from left to right) 0%-15% 16%-35% 36%-55%...
  • Page 29 UPS working mode display: Icon Information description UPS is working in online mode. UPS is charging battery. UPS is working in bypass mode. UPS is working in ECO mode. - 22 -...

  • Page 30: Operation

    ON position, inspect battery quantity according to the LCD display information, if the quantity LCD dis play is different from the actual quantity, please contact with SANTAK service hot line or UPS dealer. 2. Turn UPS input switch to ON position, inspect whether the control LCD panel is same as below, if LCD display ERRO code on the area where “should be blank”, please contact with...
  • Page 31 NOTE: all the power connection should be cut off before any maintenance . UPS can be Start on with Mains or without Mains. Turning On UPS With Mains ●Press ON/OFF button more than 1s, UPS begin to start, at the starting, UPS will go into self-test mode.

  • Page 32: Turning Off Ups

    Turning On Without Mains (cold start) ●Press ON/OFF button more than 1s, UPS begin to start, at the starting, UPS will go into self-test mode. ●After UPS turning on, if battery indicator lights up, the output power is supplied by battery. ●In battery mode, buzzer beeps every 4s to indicate user UPS is working in battery mode.
  • Page 33 ● When UPS is working in bypass mode, the bypass mode indicator will light up, the buzzer beeps every 2 minutes. Press test/function button more than 2s enter silence mode. ● If require UPS to stop output, disconnect the main power turn off bypass switch and battery switch.

  • Page 34: Maintenance

    5. Maintenance ●This series UPS only requires minimal maintenance. The battery used for standard models are value regulated sealed lead-acid maintenance free battery. These models require minimal repairs.The only requirement is to charge the UPS regularly in order to maximize the expected life of the battery.

  • Page 35: Trouble Shooting

    6. Trouble shooting If the UPS system does not operate correctly, check the operating status on the LCD display. And please attempt to solve the problem using the table below. Event Warning Event Possible cause Remedy Name Icon Code UPS fail to Press ON/OFF button Press ON/OFF start...
  • Page 36 UPS has no internal faults before turning on again. Fail to Light Phase and neutral Rotate mains transfer to circularly conductor at input of power socket by online UPS system are 180° or connect mode reversed UPS system. 04/06/07 Input Check whether voltage/frequency/earth input...
  • Page 38 SANTAK ELECTRONIC（SHENZHEN）CO.,LTD No.8 Baoshi Rd, Block 72 Baoan, Shenzhen, Guangdong, China www.eaton.com www.santak.com 614-01998XS1-01...

This manual is also suitable for:

Castle on-line 3c20ksCastle on-line 3c15ks

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