Troubleshooting - Santak C1KR(S) User Manual

4.M
AINTENANCE
4.3 T
ROUBLESHOOTING
The troubleshooting chart covers most of the difficulties that you may encounter
under normal working condition. Such information can be used to determine whether
the fault is caused by external factors or how to tackle the problem. If the UPS still
fails to operate properly, please contact the service centre as soon as possible . Be
sure you have the following information when contacting the service personnel:
1. Model number, serial number
2. Date on which the problem occurred
3. Description in detail of the problem
P
ROBLEM
No indication, no audible alarm
even though the UPS is
connected to mains power
supply
AC INPUT LED blinks
AC INPUT LED blinks and
BATTERY LED lights up
AC INPUT and BYPASS LED
light up even though the power
supply is available
UPS ON LED lights up, warning
sound at intervals of every 1 or 4
seconds
ALARM LED lights up, warning
sound once a second
ALARM-LED lights up, the
alarm beeps continuously
Battery discharge time
diminishes
P
OSSIBLE CAUSE
Check building wiring socket-
No input voltage
outlet, input power cable, input
breaker.
Maybe reversed
Please check the polarity of
polarity (L/N) of site
site wiring or building wiring.
wiring.
Input power and/or The UPS is now running in
frequency are out battery mode.To save your
of tolerance data and then close the
applications, ensure that mains
power is within the input
voltage/frequency range of the
UPS
Inverter not
Press On button "I"
switched on
In battery mode operation;
warning sound at intervals of 1
Mains power
second means battery
supply has failed
discharge near ending
Reduce number of loads
Overloaded
connected to the UPS
Maybe the UPS
Call for services
has internal faults
Batteries not fully Charge the batteries for at
charged / batteries least 12 hours. Please consult
aged/batteries the distributor or call for battery
defected replacement
8
C
ORRECTIVE ACTION