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This manual applies to the Castle EX series products, including: 3C3 EX 20KS/3C3 EX 20KS-ISO 3C3 EX 30KS/3C3 EX 30KS-ISO 3C3 EX 40KS/3C3 EX 40KS-ISO 3C3 EX 60KS/3C3 EX 60KS-ISO 3C3 EX 80KS/3C3 EX 80KS-ISO...
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To ensure consumer rights and safe electricity application, help you purchase authentic SANTAK UPS, the following items should be heeded: 1. Make sure of 2. SANTAK Electronics (Shenzhen) Co. Ltd. never grants authorization in any form to any company to manufacture UPS; 3. Labeled on all SANTAK is an...
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2. When applied to the following equipment, please contact the dealer or Santak in advance since there might be special requirements and design for the application, setting, management and maintenance: A Precision industrial, scienti¿c and medical instruments and equipment;...
UPS should be completely turned off, otherwise there might be a danger of electric shock because output terminal might be still electri¿ed. 4. Please use Santak speci¿ed appendix devices and accessories. 5. Prior to connecting the power distribution system to the UPS, make sure the rated quadrupole over-current breaker is installed to break off all the input lines and thus prevent a risk of electric shock.
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6. Do not cause battery positive and negative polarity short circuit otherwise electric shock or inÀammation may occur. Maintenance 1. Working environment and storage means can affect the service term and reliability of this product to some extent. Therefore, the product is not suitable for performance in the following environment: A.
Con te nt s C h a p t e r 1 B r i e f i n t r o d u c t i o n ..............1 1.1 Product introduction......................1 1.2 Frequently used symbols....................2 C h a p t e r 2 E x t e r i o r a p p e a r a n c e ...............3 2.1 Unpacking inspection......................3 2.2 Exterior ¿gure........................5 2.3 Panel instructions......................6...
C h a p t e r 1 Brie f in tro d u c ti on 1.1 Product introduction &DVWOH (; 6HULHV SURGXFWV DUH KLJKHI¿FLHQF\ DQG KLJKSHUIRUPDQFH GRXEOH FRQYHUVLRQ pure-online and three phase input and three phase output UPS.This series provides perfect solution for power source protection and successfully solves problems such as blackout, ERRVW EURZQRXWV VDJV GHFD\LQJ RVFLOODWLRQ KLJK YROWDJH LPSXOVH YROWDJH ÀXFWXDWLRQV VXUJHV KDUPRQLF GLVWRUWLRQ GLVWXUEDQFHV IUHTXHQF\ ÀXFWXDWLRQ HWF 6R WKDW SURGXFWV FDQ...
1.2 Frequently used symbols The following symbols will be frequently used in this User Manual as well as in the process of actual application; therefore, correct identi¿cation and understanding of their connotations prove necessary.
C h a p t e r 2 Ext er io r a p pea r an ce 2.1 Unpacking inspection 1. Unpack and there should be: 1) UPS 2) Winpower Disc 3) Accessories including user manual RoHS card and two keys of the door 2.
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3 Remove the foam and plastic bag around the 4 Move the frame smoothly from the pallet to the ground or the reserved position for installation unit. with a forklift. Note: 1) 3C3 EX 20KS/30KS/40KS and ISO models are provided with brake pads, rotate the wrench (NO.19) clockwise until the brake pad revolves to the ground, which can prevent the unit from moving.
2.2 Exterior ¿gure Exterior ¿gure of 3C3 EX 20KS/30KS/40KS UPS ront view Front view(without front panel) Rear view(3C3 EX 20K) Rear view(3C3 EX 30KS/40KS)
Exterior ¿gure of 3C3 EX 60KS/80KS UPS ront view Front view(without front panel) top view bottom view 2.3 Panel instructions The LCD panel is the human-machine interface used to carry out the visual operations of the UPS, including the power-on, power-off, status display, fault alarm, parameter setting etc.
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Note: Please refer to Appendix 2 for detailed information of LED in accordance with the UPS status. Status LED Indicator: Display the current UPS operating mode or status. Identi¿er LED Indicator Color Status green UPS is powered directly by AC Inverter green UPS is powering through the inverter...
C h a p te r 3 I n s t all at ion i ns tr uction s 3.1 Installation Notice 1) The installation of Castle EX series products must be performed in compliance with the electrical code by professional personnel. 2) Install the UPS in a clean and stable environment that is free of vibration, dust, high humidity, Àammable gas, and Àammable liquid or caustic substance.
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3C3 EX 60KS/80KS series adopt the bottom air inlets and top air outlets to ensure good ventilation, do not put any sundries at the top of the UPS, and the ventilation spacing above the UPS should be no less than 500mm, otherwise the UPS internal temperature will rise dramatically.
3.3 Installation and wiring connection diagram 3C3 EX 20KS/30KS/40KS standard models are integrated with dual power input, and 3C3 EX 60KS/80KS standard models with single power input. The switch between the single power and dual power supply can be carried out by customer service engineers according to customer s request.
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single power input(3 4W):20kVA~40kVA connection diagram Notes: Please make sure that the input power is three-phase with 4 wires, and the input voltage is within the allowable voltage range (refer to Appendix 1). Make sure the input power is the positive phase sequence and battery polarities are correctly connected.
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Notes: Please make sure that the input power is three-phase with 4 wires, and the input voltage is within the allowable voltage range (refer to Appendix 1). Make sure the input power is the positive phase sequence and battery polarities are correctly connected.
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Notes: Please make sure that the input power is three-phase with 4 wires, and the input voltage is within the allowable voltage range (refer to Appendix 1). Make sure the input power is the positive phase sequence and battery polarities are correctly connected.
Remark: 1. Prior to connecting the power distribution system to the UPS, make sure the rated triploid-pole over-current breaker is installed to break off all the input lines and the N line breaker can be con¿gured individually. 2. When single-phase current exceeds 100A, switches of protective atmosphere should be equipped with arc control devices,It should be D-curve air switch with UL certi¿cation according to the customer requirement;...
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2. Castle EX Series UPS is capable of direct parallel connection, which only requires the parallel connection wires (optional) for 2 to 8 sets of UPS in parallel connection in order to realize power redundancy (N+X)(60KS/80KS support six sets of UPS parallel connection).
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3.Parallel machine wire connection drawing: 3C3 EX 20KS/30KS/40KS UPS 3C3 EX 60KS/80KS UPS...
3.6 Procedures of connecting battery bank to UPS The rated over-current protection breaker should be installed between the battery bank and the UPS, please refer to the wiring table at the last section for the speci¿cation. (1) Make sure that there are no voltages present on the input and output terminals, and there is no voltage output of the external battery socket;...
Ch a p t e r 4 O pe ra tion 4.1 Single UPS operation 1. Make sure A, B and C phase sequences are correctly connected and then supply power to UPS. 2. Turn on the breaker of the battery bank (make sure that the terminal bay are in accordance with those on the output of the battery bank).
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3) Press ESC to access or automatically 4) Press to obtain the below information access within 1min with no button being pressed 5) Press again to obtain the below 6) Press again to obtain the below information information...
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7) Press again to obtain the below 8) Press again to obtain the below information information Remark: when malfunction occurs, will appear at the lower right corner of the picture while when warning occurs will appear at the same position (as illustrated in the below picture with battery mode as an example).
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3) Select Yes, Con¿rm to switch on 4) Normal Switch-on the machine 5) Battery power supply (switch off line input breaker) 5. Switch-off action (press ESC to exit above picture)
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1) Switch-off picture 2) If it is in single machine mode, the following will appear 3) If it is in parallel machine mode, the 4) Press ENTER following will appear 5) Select Yes, Con¿rm to switch off the machine...
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Remark: If you intend to switch off only one set of UPS among the parallel machine system, select single machine switch-off ; if switch-off is intended for the entire parallel machine system, select parallel machine switch-off . 6. Help 1) Help picture 2) Press ENTER on help picture 3) Press ENTER on SERVICE HOTLINE picture...
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7. Setting action (press ESC to exit the above picture) You are able to access Setting picture by using user combination (default: 1234, subject to personal modi¿cation) so as to set the following programs. 1) Setting picture (bypass power supply) 2) Press 3) Input Password display 4) Input password and press ENTER...
8. Castle EX Series is capable of DC start-up without AC input, panel display being similar to switch-on picture with AC supply. DC switch-on and off are available by following instructions appearing in the pictures: Firstly, activate DC switch-on function set under the bypass mode Make sure that + , - and N wires of batteries are properly connected to UPS Switch on batteries Lightly touch ENTER...
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Select to switch off one of the single machines or the parallel system: Remark: After turning on in Line mode, all UPSs will transfer to INV mode; Turn off: when turn-off is conducted under INV mode, all UPSs will simultaneously turn off inverter and then transfer to the bypass mode, if turn off the UPSs one by one, all UPSs will simultaneously transfer to the bypass mode after the last UPS completes turn-off action.
C h a p te r 5 Co m m un ica ti on In te rface Castle EX Series provides Intelligent Slot, Expanded Slot, PARALLEL, EXT.BATTERY TEMP PROBE, AS400, EPO, RS485 and RS232 as well as SERVICE Supervising Communication Interface exclusively available to Santak technical personnel. 3C3 EX 20KS/30KS/40KS 3C3 EX 60KS/80KS 1.
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UPS power supply (See Appendix for RS485 port Pin de¿nition). 8. SERVICE Interface: available only to Santak internal technical professionals and not open to users. 9. Standard RS232 Interface: applicable to WinPower management software (See Appendix for RS232 port Pin de¿nition).
C h a p te r 6 O p t i on a l a cc esso r ies 6.1 Power Feedback Module Power feedback module is an optional spare part specially designed for Castle EX series to provide perfect solution for high BUS voltage by feeding back the regenerative energy to the power system or battery.
6.3 Double Charge Boards Castle EX Series UPS is capable of improving the charge capability and speed by battery capacity expansion. It is Àexible to install an additional charge board in parallel connection with the standard charge board since there is space for double charge boards reserved.
6.6 IP21 Option Castle EX 60~80K Series UPS adopts top perforation and top and bottom ventilation, it is recommended to install the IP21 option to prevent objects with diameter larger than 12mm and water drops.
Chapter 7 Transportation, Maintenance and Troubleshooting Move UPS Make preparation for UPS relocation according to the following steps. Remark: special equipment (folklift) is needed for loading and unloading due to the heavy weight of UPS. 1. Switch off all equipments connected to UPS. 2.
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LCD panel has no Long press ESC 3S,LCD display replacement. If problems still exist, please contact SANTAK service hotline at 400-830-3938/800-830- 3938 and provide the following information: MODEL and SERIAL NO of the UPS Failure date Detailed failure description (including LCD malfunction, indicator condition, buzzer...
Appe nd i x 2 L i g h t re f er en ce t ab le Indicator Working condition Buzzer Bypass Line Inverter Battery Fault LED Standby Mode One beep Normal Àashing every 8 sec every 8 sec One beep Fault Àashing...
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One beep Low battery voltage Àashing every 1 sec every 1 sec One beep Overload Àashing every 1 sec every 1 sec Fault Mode Normal Long light Long beep Converter Mode Normal None None One beep Fault Àashing every 4 sec every 4 sec ECO Mode One beep...
To obtain service under warranty via a valid guarantee offered by dealers; To obtain service under warranty via serial number. As a user of SANTAK, if your UPS fails, please contact our 400/800 hotline for the following service: Three-year warranty (covering batteries purchased from SANTAK);...
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