Page 1: User Guide
Aastra Model 6757i IP Phone User Guide Release 3.3.1 Service Pack 4 41-001385-05 REV03 – 07.2014...
Page 2: Software License Agreement
Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.
Page 3: Table Of Contents
UI................13 Phone Options via the Aastra Web UI .
Page 4: Content
Content Restarting Your Phone ..................42 Phone Lock.
Page 5 Content Making Calls ....................111 Dialing a Number .
Page 6 Content Goodbye Key Cancels Incoming Calls ..............171 Message Waiting Indicator .
Page 7: Welcome
About this Guide This guide explains how to use the basic features of your new 6757i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Page 8: Requirements
Aastra. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6757i phone, please refer to the Aastra 6757i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phones Administrator Guide.
Page 9: Getting Started
Getting Started The 6757i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 10 Getting Started The 6757i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 11: Network Connected/Network Disconnected
"Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6757i IP Phone Installation Guide, the section "Con- necting to the Network and to Power".
Page 12: Idle Screen
Getting Started Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. Services Icom Directory Callers John Smith 01/01/14 11:00am Note:...
Page 13 Getting Started Idle Screen With Softkeys Configured If you or your administrator have configured softkey functions on your phone, the labels for those functions display on the screen. For example, in the following illustration, "Home" was configured as a speed dial key on the bottom set of softkeys and "Do Not Disturb"...
Page 14 Getting Started Screen Display After Picking Up the Handset When you pickup the handset, the screen displays as follows: Services Icom Directory Callers John Smith Dial Conf Xfer More This screen displays the following keys located on the bottom left of the screen: •...
Page 15: Ip Phone Keys
Key Panel The following sections describe the various 6757i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
Page 16: Key Descriptions
IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6757i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description* Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
Page 17 For more information about programming the softkeys to perform specific functions, see the Aastra Model 6757i IP Phone User Guide. *See the Aastra 6757i IP Phone User Guide for more information about each of these keys. 41-001385-05 REV03 – 07.2014...
Page 18: Keypad Keys
IP Phone Keys Keypad Keys The 6757i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6757i phone keypad includes the following:...
Page 19: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 20 Methods for Customizing Your Phone Option Number Option Restart Phone Phone Lock Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone.
Page 21 Methods for Customizing Your Phone Using the IP Phone UI IP Phone UI Press the Options key on the phone to enter the Options List. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option. Press the Show softkey, the 4 key, or press the digit number of the corresponding option to select an option.
Page 22: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see...
Page 23 Methods for Customizing Your Phone The Network Status window displays for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. 41-001385-05 REV03 – 07.2014...
Page 24 Expansion Modules - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
Page 25 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6757i. 41-001385-05 REV03 – 07.2014...
Page 26: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 27: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 28: Phone Status Via The Aastra Web Ui
This Status window is view only. It displays the status of your phone which includes the following: • Network Status • Hardware Information • Firmware Information • SIP Status SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. 41-001385-05 REV03 – 07.2014...
Page 29 Phone Status The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server. Example: Backup Registrar Line SIP Account Status Used? 650@proxy.com:5060 Registered...
Page 30: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 31 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 32 UK, and US. Default is US. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field.
Page 33: Contrast Level
Customizing Your Phone Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI Press...
Page 34: Live Dialpad
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6757i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial...
Page 35: Set Audio
Phone UI only. Audio Mode The 6757i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 36: Time And Date
• Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone.
Page 37 Customizing Your Phone Set Date and Date Format Note: The date and date format you configure display on the phone’s idle screen. Select Preferences. Select Time and Date. Select Set Date. Using the keys on the keypad, enter a date to set on the IP phone. Use the "Backspace"...
Page 38 Customizing Your Phone Daylight Savings Time Select Preferences. Select Daylight Savings. Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • • 30 min summertime • 1h summertime • Automatic (Default) Press Done to save the Daylight Savings value you selected. Set Time Servers With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server.
Page 39 Customizing Your Phone Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen.
Page 40 Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, config- uration parameters, etc.) display in that language.
Page 41 IP phone by your System Administrator. English is the default language and cannot be changed or removed. Click Save Settings.. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. 41-001385-05 REV03 – 07.2014...
Page 42 Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 43 Customizing Your Phone Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà...
Page 44 Customizing Your Phone Portuguese Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def...
Page 45 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
Page 46: User Password
Customizing Your Phone Latin 2 Character Set The 6757i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Page 47: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 48: Restarting Your Phone
Customizing Your Phone Reset a User Password Use the following procedure to reset a user password. Aastra Web UI Click on Operation->Phone Lock. CIick on the "Reset User Password" field, click Reset. The following screen displays. In the "Current Password" field, leave this blank.
Page 49: Phone Lock
111. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” key in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 50 Options List. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock.
Page 51: Defining An Emergency Dial Plan
In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones. A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Page 52: Line Keys And Softkeys
Keys Multiple Line and Call Appearances The 6757i has 4 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.
Page 53: Softkeys
Flash Indicates the key is set to generate a flash event when it is pressed on the 6757i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 54 RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Pag- ing Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)”...
Page 55: State-Based Softkeys (Bottom Keys Only)
Line Keys and Softkeys State-Based Softkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None None None None Softkeys (state-based) The following table describes the states available to configure for the softkeys.
Page 56 Key Display Behavior On the 6757i IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions auto- matically appear in the first available position on the LCD display.
Page 57 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone. Services Icom Directory Key 12 displays in Callers softkey position 1 John Smith on the phone 01/01/14 11:00am 41-001385-05 REV03 – 07.2014...
Page 58: Line Key
Configuring a Line Key You can set a key as an additional line on the 6757i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 59: Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6757i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 60 Line Keys and Softkeys The speed dial function can be set using the IP Phone UI or the Aastra Web UI. Note: You can use a speed dial key while on an active call by placing the active call on hold first, and then pressing the speed dial key.
Page 61 Line Keys and Softkeys Press an unconfigured softkey, keypad key, or expansion module key for three seconds. The following screen displays: Services Icom Directory Callers Enter Name: Enter Number: Line: 1 Save Backspace Cancel Note: You can press the "Cancel" softkey at anytime during the speed dial programming to cancel and not save the speed dial information.
Page 62 Line Keys and Softkeys In the "Line:" field, select a line to apply to the speed dial key. Services Icom Directory Callers Enter Name: John Smith Enter Number: 555-6789 Line: 1 Save Change Cancel This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed dial key.
Page 63 Line Keys and Softkeys In the "Enter Name:" field, enter a name to apply to the speed dial key. Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e. press 2 three times to access C).
Page 64 Line Keys and Softkeys Creating a Speed Dial Key Using the Softkeys or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an example.
Page 65 Line Keys and Softkeys Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Key 1" through "Key 9". In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a speed dial prefix, you must enter the "+"...
Page 66: Editing Speed Dial Keys
Line Keys and Softkeys Editing Speed Dial Keys On the 6757i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: – Operation->Softkeys and XML – Operation->Expansion Module Keys •...
Page 67 Line Keys and Softkeys Editing a Speed Dial on a Softkey or Expansion Module Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Select the key configured for speed dial. In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a speed dial prefix, you must enter the "+"...
Page 68: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 69 Line Keys and Softkeys Configuring a DND Key Aastra Web UI Use the following procedure to set a key to function as "Do Not Disturb". The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 70: Busy Lamp Field (Blf) Key
On the 6757i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.
Page 71: Blf/List Key
A receptionist has a 6757i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica- tion Server. On the 6757i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those exten- sions.
Page 72 Configuring a BLF/List Key The BLF List function can be configured on the 6757i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
Page 73: Automatic Call Distribution (Acd) Key
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6757i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 74 Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6757i IP Phone. The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML.
Page 75 Line Keys and Softkeys Using the ACD Key Use the following procedure to log into a phone queue from your IP phone. IP Phone UI Check with your Administrator to verify the queue linked to your ACD Key. Press the ACD-configured Key. Press the Log In Key.
Page 76 Line Keys and Softkeys To temporarily stop receiving calls, press the press the Unavailable softkey. If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs: •...
Page 77: Directed Call Pickup/Group Call Pickup Keys
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 78 Click Save Settings. Configuring Group Call Pickup (GCP) Key Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the server in order for a GCP key to function.
Page 79 Line Keys and Softkeys Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. In the “Type” field, select Directed Call Pickup. In the "Label"...
Page 80 Line Keys and Softkeys Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. IP Phone UI Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
Page 81: Xml Key
XML Key The 6757i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
Page 82 Line Keys and Softkeys Configuring XML Services Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 83 Click Save Settings. Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6757i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 84 Line Keys and Softkeys In the "Type" field, select "XML". In the "Label" field, enter a label to apply to this key. In the "Value" field, enter a URI(s) to apply to this key. Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 85 To exit from the "Services" menu, press the Services key again. From an XML Key Press the XML key on the 6757i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
Page 86: Flash Key
Flash Key You can set a key to generate a flash event when it is pressed on the 6757i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 87: Sprecode Key
Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6757i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 88: Park/Pickup Keys
Park/Pickup Keys The 6757i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
Page 89 Line Keys and Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. In the "Type" field, select Pickup In the "Label" field, enter a label for the pickup softkey. Click Save Settings.
Page 90 Line Keys and Softkeys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number where the call has been parked.
Page 91: Last Call Return (Lcr) Key
Line Keys and Softkeys Last Call Return (LCR) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (LCR) function on a key. This feature is for Sylantro servers only. How it works If you configure "LCR" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “LCR”...
Page 92: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 93: Blf/Xfer
Line Keys and Softkeys Expansion Module Keys Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) In the "Type" field, select Call Forward. Click Save Settings. BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines.
Page 94 Line Keys and Softkeys Configuring a BLF/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 95: Speeddial/Xfer
Line Keys and Softkeys In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 Click Save Settings. Speeddial/Xfer The speed dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively.
Page 96 Line Keys and Softkeys Configuring a Speeddial/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 97: Speeddial/Conf
Speeddial/Conf The 6757i allows you to configure a softkey or expansion module key to be used as a speed dial conference key (Speed- dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre- defined number while remaining in the call.
Page 98 Line Keys and Softkeys Configuring a Speeddial/Conf Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 99: Speeddial/Mwi
Click Save Settings. Speeddial/MWI The 6757i supports multiple voicemail registration by using the Speeddial/MWI key. This feature can be useful in scenarios where you need to monitor the voicemail accounts of your team members or you need access to your manager’s voicemail messages.
Page 100 Line Keys and Softkeys Configuring a Speeddial/MWI Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 101: Services Key
13.In the “Line” field, select the line for which you want to use the key functionality. 14.Click Save Settings. Services Key By default, the 6757i has a Services key configured on key 1 of the Top keys. However, you can use any key to configure a "Services" key. Services Key The Services key accesses enhanced features and services provided by third parties.
Page 102 160 Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Services key is Key 1 on the Top Softkeys.
Page 103: Directory Key
Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone. Pressing the Directory key displays the “Directory List”.
Page 104 Line Keys and Softkeys Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Directory key is Key 2 on the Top Softkeys.
Page 105: Callers List Key
Callers List Key By default, the 6757i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone. Pressing the Callers List key displays the “Callers List”.
Page 106 Line Keys and Softkeys Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Callers List key is Key 3 on the Top Softkeys.
Page 107: Intercom Key
Intercom Key By default, the 6757i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
Page 108 Line Keys and Softkeys Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Intercom key is Key 4 on the Top Softkeys.
Page 109: Phone Lock Key
You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6757i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 110: Paging Key (Sends The Rtp Stream)
Line Keys and Softkeys Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. Lock the Phone Press the LOCK key. The phone locks.
Page 111 Line Keys and Softkeys Configuring a Paging Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
Page 112 Click Save Settings. Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Page 113: None Key
Line Keys and Softkeys On the IP Phone, press the softkey or expansion module key you configured for Paging (labelled as “Group 1” in the following illustration). Services Icom Directory Callers John Smith 01/01/14 11:00am Group 1 The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows. Services Icom Directory...
Page 114 Line Keys and Softkeys Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6757i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 115: Empty Key
"empty". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added. If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6757i phone. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1”...
Page 116: Deleting A Key
Line Keys and Softkeys Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an exam- ple. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 117: Making Calls
Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance key...
Page 118: Using Handsfree Speakerphone
When handsfree is on, the speaker light turns on. Using a Headset The 6757i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equip- ment retailer or distributor to purchase a compatible headset.
Page 119: Using Intercom
Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys. Intercom Key...
Page 120: Redial
When you hang up, the remote phone also hangs up. You can set specific incoming Intercom call features on the 6757i IP phone using the Aastra Web UI. The following table describes these features.
Page 121: Mute
Making Calls Accessing the Redial List IP Phone UI If you are off-hook and press , the telephone automatically dials the last number you called. If you are not on the phone, press to display the most recently dialed number and use 2 and 5 to scroll through the list to view the other numbers.
Page 122: Receiving Calls
Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. Services Icom Directory Callers John Smith Keri March Answer Ignore Answering an Incoming Call IP Phone UI To answer the call...
Page 123: Handling Calls
Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
Page 124: Transferring Calls
Handling Calls Automatic Hold When juggling between calls, you do not have to press the hold key to go from one call to the next. The phone automat- ically puts your current call on hold as soon as you press a new line/call appearance key. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call appearance key where that call is being held.
Page 125 Handling Calls Transferring Calls in Pre-Dial Mode Use the following procedure to transfer a call to another extension in pre-dial mode. Use the following illustration as a ref- erence. Transfer Key when handset is lifted Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. Press the Xfer key.
Page 126 Transferring Two Existing Calls The 6757i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: Press Xfer key.
Page 127: Conferencing Calls
Xfer More Local Conferencing The 6757i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6757i. Note: Your System Administrator can set your Conference key to speed dial a specific number. Contact your System Admin- istrator for more information.
Page 128 Handling Calls Pre-Dial & Live Dial Mode By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (pre- dial mode). The phone does not automatically dial out the number until the user presses the “Conference” key. This allows the users to make changes to the dialing number before initiating the call.
Page 129 Handling Calls Enter the phone number of Party 3. Note: Users are able to edit the destination number (“Backspace” softkey is provided and navigation key is functional to move the cursor to the desired location). Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference. Press the Conf key again to add Party 3 to the conference.
Page 130 Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6757i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6757i uses Local Conferencing by default.
Page 131 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6757i is limited to 9 conferences (a single conference each on lines 1 through 9). Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)”...
Page 132: Ending Calls
Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6757i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
Page 133: Managing Calls
Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 134 Managing Calls Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List.
Page 135 Managing Calls Directory List Limitations Maximum length of a label 14 characters Maximum length of a URI 45 characters Maximum number directory entries in the NVRAM 200 entries The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List Services Icom Services...
Page 136 Managing Calls On Screen 2: • You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre- defined label (Office, Home, Cell, Pager) by pressing the Label softkey. • Use the Backspace softkey when required. •...
Page 137 Managing Calls Scrolling Multiple Screens Per Entry IP Phone UI If there are multiple numbers for an entry, the 3 and 4 keys display for you to scroll multiple screens. The following examples show Screen 1 as Steve Smith’s Office number, Screen 2 as Steve Smith’s Home number, and Screen 3 as Steve Smith’s Cell number.
Page 138 Managing Calls Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. Services Icom Directory...
Page 139 Managing Calls Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry •...
Page 140 Managing Calls To delete all entries from the Directory List: Press the Directory key. Services Icom Directory Callers Directory 97 items Use to view Press 1st letter DeleteList Add New Quit At the “Directory List” top screen, press DeleteList. Saving Entries to the Directory List You can save entries (names and numbers) from other sources to your Directory using the following methods: •...
Page 141 Press Copy. The entry is saved in the Directory List. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
Page 142 Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System Administrator for more details. Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory.
Page 143: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 144 Managing Calls Access the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List key. Use the 2 and 5 keys to scroll through the line items in the Callers List. Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver.
Page 145 Managing Calls IP Phone UI Use the following procedure to edit the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List Key. Press 2 and 5 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see the oldest call on your list.
Page 146 Download the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 147: Account Configuration (Dnd And Call Forwarding)
Account Configuration (DND and Call Forwarding) The 6757i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD. The three modes you can set on the phone for these features are: •...
Page 148 On the 6757i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 149 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 150 Managing Calls Click on Basic Settings->Account Configuration. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: 1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable.
Page 151 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3 .Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 152 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
Page 153 MWI LED OFF if all CFWD modes are disabled for the account in focus. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes.
Page 154 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do not configure a Call Forward key, you can still access the Call Forward menu from the IP Phone UI at the path, Options- >Call Forward.
Page 155 (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6757i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 156 Managing Calls Click on Basic Settings->Account Configuration. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your System Administrator. Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s role, an additional Forward Filtering option may be available on the Account Configuration page.
Page 157 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
Page 158 Managing Calls CFWD in Account Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Icom Services Icom Services Icom Directory Directory Directory Callers Callers Callers Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward...
Page 159 Managing Calls For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Icom Services Icom Directory Directory...
Page 160 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Icom Services Icom Services Icom Directory Directory Directory Callers Callers Callers Screenname1 Screenname2 Screenname3 CFWD All CFWD All CFWD All 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward...
Page 161 Managing Calls In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Icom Services Icom Directory Directory...
Page 162 Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Icom Services Icom Services Icom Directory Directory Directory Callers Callers Callers Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward...
Page 163 Managing Calls After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Services Icom Directory Callers Call Forward Mode Indicates 1.All CFWD Enabled 2.Busy...
Page 164 Managing Calls Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Icom Services Icom Directory Directory Callers Callers Call Forward Call Forward Mode No Answer Mode No Answer...
Page 165: Missed Calls Indicator
Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is acces- sible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number> New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List.
Page 166: Voicemail
Managing Calls Voicemail The Voicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 167: Additional Features
Display DTMF Digits A feature on the 6757i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
Page 168: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 169: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 170: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 171: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 172: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6757i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 173: Call Hold Reminder During Active Calls
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
Page 174: Call Hold Reminder (On Single Hold)
(even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
Page 175: Call Waiting Tone Period
“Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
Page 176: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6757i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 177: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 6757i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
Page 178 Additional Features Configuring Goodbye Key to Cancel Incoming Calls Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone. Note: "Goodbye Key Cancels Incoming Call" is enabled by default. Click on Basic Settings->Preferences->General.
Page 179: Message Waiting Indicator
MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
Page 180: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI...
Page 181: Using Redial Key For "Last Number Redial
Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
Page 182: Group Rtp Paging
SIP signalling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
Page 183: Shared Call Appearance (Sca) Call Bridging
Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a key on the secretary's phone. Calls can be transferred between two phones with the same extension key by simply putting the call on hold at one phone and picking it up on the other.
Page 184 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
Page 185: Broadsoft Broadworks Executive And Assistant Services
Additional Features BroadSoft BroadWorks Executive and Assistant Services The IP phone supports the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant Services feature allows for an inter-network relationship to be created between Executives and Assistants allowing calls to the Executive’s phone to be screened, filtered, and routed to an Assistant, whereby the Assistant can answer, divert the fil- tered call, or push the call back to the Executive.
Page 186 Additional Features Configuring the Filter Key on an Executive’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Key on an Executive’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 187 Additional Features Configuring the Filter Key on an Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Key on an Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 188 Contact your System Administrator for further details. Configuring the Initiate Call Key on an Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Initiate Call Key on an Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 189 Additional Features Executive Phone Features Users with phones assigned with the Executive role are able to: • Activate and deactivate the Executive Call Filtering service from the phone • Intercept or ignore filtered calls before they are transferred to the Assistant To Activate Executive Call Filtering on an Executive’s Phone Use the following procedure to activate Executive Call Filtering on an Executive’s Phone: IP Phone UI...
Page 190 Additional Features To Ignore a Filtered Call Use the following procedure to ignore a filtered call: IP Phone UI (Optional) If the caller’s name is truncated, press the navigation key to view the rest of the caller’s name. Press the navigation key to return to the initial view.
Page 191 Additional Features To Activate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value is Defined Use the following procedure to activate Executive Call Filtering on an Assistant’s phone when the Filter key’s value is defined: IP Phone UI Press the configured “Filter”...
Page 192 Additional Features To Deactivate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value is Defined Use the following procedure to deactivate Executive Call Filtering on an Assistant’s phone when the Filter key’s value is defined: IP Phone UI Press the configured “Filter”...
Page 193 Additional Features To Answer a Filtered Call Use the following procedure to answer a filtered call: IP Phone UI (Optional) If the caller’s name is truncated, press the navigation key to view the rest of the caller’s name. Press the navigation key to return to the initial view.
Page 194 Additional Features To Push a Filtered Call Back to the Executive Use the following procedure to push a filtered call back to the Executive: IP Phone UI After answering a filtered call, press the Push softkey. The phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call. The FAC call will be answered and the filtered call will be released if the push is successful.
Page 195 To Activate Call Forwarding of Filtered Calls Use the following procedure to activate call forwarding of filtered calls: Aastra Web UI Click on Basic Settings->Account Configuration. Place a checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
Page 196 Additional Features IP Phone UI Press the Options key and then the Select softkey to enter the Call Forward menu Press the Call Forward softkey. Press the navigation key three times to select Forward Filtering. Services Icom Directory Callers Call Forward Mode 1.All 2.Busy 3.No Answer...
Page 197 To Deactivate Call Forwarding of Filtered Calls Use the following procedure to deactivate call forwarding of filtered calls: Aastra Web UI Click on Basic Settings->Account Configuration. Remove the checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
Page 198: Star Codes
All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6757i phone the same way you would on a regular telephone.
Page 199: Model M670I And M675I Expansion Modules
Model M670i and M675i Expansion Modules The 6757i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to pro- vide additional softkeys. Note: A DHSG headset and an expansion module cannot be used concurrently as they both share the same headset port.
Page 200 Empty • Last Call Return (LCR) You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...
Page 201: Using The Expansion Modules
Model M670i and M675i Expansion Modules Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format.
Page 202 47. For more information about installing M670i and M675i modules on your phone, see the Aastra 6757i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
Page 203: Troubleshooting Solutions
Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6757i Installation Guide for details.
Page 204 Troubleshooting Solutions Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. See “User Password” page 40 for more information.
Page 205: Limited Warranty
(1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.
Page 206: Limited Warranty (Australia Only)
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 207: Warranty Repair Services
Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 208: Appendix A - Time Zone Codes
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
Page 209 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
Page 210 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham...
Page 211 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001385-05 REV03 – 07.2014...
Page 212: Index
.................. 111 requirements of ....................2 dialing a number ....................111 dialpad, live ........................28 Directory key ......................97 Aastra Web UI directory key, softkey for ..................98 Operaton parameters ..................18 directory list ......................127 phone status ...................... 18 adding and editing entries ................ 128 about this guide ......................1...
Page 213 Index Intercom key ......................101 setting via the phone UI ................13 Intercom key, softkey for ..................102 setting via the Web UI ..................16 Intercom, using ......................113 IP address, finding ..................21 Paging key ....................... 104 paging, softkeys for ....................105 Key Description ......................10 Park key ........................82 Keypad Keys ......................
Page 214 Index locking/unlocking phone ................198 no dial tone ......................197 voicemail ......................116 no ring .......................197 no speakerphone ...................197 phone displays "Bad Encrypted Config" ..........198 warning tone, for Intercom ................174 phone displays "No Service" ..............197 warranty exclusions ................Warranty-1 restarting the phone ..................198 Web UI, using ......................16 using services ....................197 VM message light not working ..............197...
Page 215 Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

Aastra 6757i User Manual

Software License Agreement

Content

Welcome

Getting Started

IP Phone Keys

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Model M670I and M675I Expansion Modules

Troubleshooting Solutions

Limited Warranty

Limited Warranty (Australia Only)

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Related Manuals for Aastra 6757i

Summary of Contents for Aastra 6757i

Table of Contents