Aastra 6757i User Manual page 75

Using the ACD Key
Use the following procedure to log into a phone queue from your IP phone.
IP Phone UI
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD-configured Key.
3. Press the Log In Key.
4. You are logged into the queue and the following screen displays.
5. To allow your phone to be available in the queue, press the Available softkey.
The following screen displays.
If your IP phone status is set to "Available" then the server begins to distribute phone calls from this queue to your
IP phone. You must manually change the state to "Available" in order to start receiving calls.
41-001385-05 REV03 – 07.2014
Services Icom
Directory
Callers
Please login
Log In
Cancel
Services Icom
Directory
Callers
Unavailable
Log Off
Avail Cancel
Services Icom
Directory
Callers
Available
Log Off
Unavail Cancel
Line Keys and Softkeys
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