Aastra 6757i User Manual page 126

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Handling Calls
Transferring Two Existing Calls
The 6757i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example,
on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer
Call A to Call B:
1.
Press Xfer key. A new line opens.
2.
Press or scroll to the Line where Call B is on hold.
3.
Press Xfer key.
Call A is transferred to Call B.
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no
change to start a consultative call.
When a directory entry is shown, there is a Xfer softkey below the current Dial softkey to trigger a blind transfer. This
Xfer softkey is only available if a transfer has been initiated.
If a directory entry has multiple numbers, softkey 2 is used for the Arrange function. If a transfer has been initiated, the
Arrange function will be replaced with the Xfer function.
To Transfer a Call to a Contact in the Phone Directory:
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the Xfer key. You should hear a dial tone as a second line opens up.
3.
Press the Directory key and select a contact.
4.
To complete a blind transfer, press the Transfer key again before the receiving end answers.
To complete a consultative transfer, press Dial to call the contact. Remain on the line to speak with Party
2 before pressing the Transfer key again to transfer Party 1 to Party 2.
To cancel the transfer, select Cancel on the display screen or press
120
Services
Icom
Directory
Callers
Directory
1.John
2.Kim
3.Steve
4.Jane
Dial
Delete
Xfer
Details
Add New
Quit
Services
Icom
Directory
Callers
003 Steve
905-760-9999
Line 1
Dial
Delete
Xfer
Change
Add Number
List
Entry has multiple numbers
.
41-001385-05 REV03 – 07.2014

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