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6757i IP Phone 6757i IP Phone User Guide Release 2.5 41-001201-20 Rev 00...
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Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Key Descriptions ........................12 Methods for Customizing Your Phone ..................15 Phone Options via the IP Phone UI ..................15 Phone Options via the Aastra Web UI ..................18 Phone Status ..........................22 Phone Status via IP Phone UI ....................22 Finding Your Phone’s IP Address ...................23 Phone Status via the Aastra Web UI ..................24...
About this Guide This guide explains how to use the basic features of your new 6757i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Introduction This 6757i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6757i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6757i phone, please refer to the Aastra 6757i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
Getting Started The 6757i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
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The 6757i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
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When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6757i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Intercom Directory Callers List Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Support More Speeddial Softkeys John Smith Sat Jan 1 12:18am Home Idle Screen Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Conf (Conference) • Xfer (Transfer) A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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The bottom set of 6 softkeys map to the current state-based configurable softkeys. The top set of 6 softkeys allow you to configure up to 10 functions. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
The following sections describe the various 6757i phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 6757i IP phone that you can use for handling calls. Keys Key Description Goodbye key - Ends an active call.
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Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
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Keys Key Description Softkeys - 12 softkeys on the 6757i IP Phone. - 6 Top Keys: static softkeys (up to 10 programmable functions) - 6 Bottom Keys: state-based softkeys (up to 20 programmable functions) All top and bottom keys can be configured for specific functions.
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
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4. Set Audio Audio Mode Headset Mic Vol Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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For more information about customizing your phone using the available options from the IP Phone UI, see the section “Customizing Your Phone” page For more information about administrator options, contact your System Administrator. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your...
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The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached. For more information about the expansion modules see “Model M670i and M675i Expansion Modules”...
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Webpage language and input language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6757i. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
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The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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SIP Account Status Used? 9057604603@anasipproxy.aastra.com:5060 Registered where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Displays on accounts when registration fails with the SIP proxy server. Number Example:...
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
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• ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
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4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tones Table page 27 for valid values. 6. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
5. Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD. Contrast Level Contrast Level: Cancel - Done - 6. Press Done to save your selection. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
5. Use the 5 and 2 navigation buttons to select the Backlight status for your phone. Default is "Auto". Available options are: • • Auto (Default) 6. If you selected "Off", press Done to save your setting. Backlight Auto Cancel - Done - Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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"Clear" softkeys to delete entries if required. Backlight On Time 10 seconds - Backspace Cancel - - Clear Done - 9. Press Done to save your setting. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6757i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6757i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
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Valid values are: • Speaker (Default) • Headset • Speaker/Headset • Headset/Speaker Audio Mode Speaker Headset Speaker/Headset Headset/Speaker Cancel - Done - 6. Press Done to save your setting. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Medium High Cancel - Done - 9. Press Done to save your selection. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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02/01/2000 02/01/00 02-01-00 01/.02/00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan Cancel - 02.01.2000 Done - 8. Press Done to save the Date Format. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - 4. Select from Time Server 1, Time Server 2, or Time Server 3. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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1. Click on Basic Settings->Preferences->Time and Date Setting. 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Note: Time Servers can only be entered if NTP Time Servers is enabled. 6. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Italian • Portuguese You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
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For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: •...
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Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
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You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI. Example...
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1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: •...
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IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6757i IP Phone. Model 6757i IP Phone User Guide...
This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
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3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
“Making Calls” page 151. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
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Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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3. Click to save the emergency dial plan to your phone. Reference For more advanced options you can set on your phone, see “Additional Features” page 211. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Keys Multiple Line and Call Appearances The 6757i has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6757i IP Phone allows up to 3 expansion modules on each phone). For more information about expansion modules, see “Model M670i and M675i Expansion Modules”...
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Indicates the key is set to generate a flash event when it is pressed on the 6757i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
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RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, “Group RTP Paging (receives RTP streams)” page 235.
State-Based Softkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None None None None Softkeys (state-based) The following table describes the states available to configure for the softkeys.
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Key Display Behavior On the 6757i IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
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The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 configured as a speeddial John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Line Key You can set a softkey to act as a line/call appearance key on the 6757i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
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Previous and Next softkeys. You use the Aastra Web UI to set a softkey as a line. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Configuring a Line Key You can set a key as an additional line on the 6757i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call...
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9. (M675i) In the "Label" field, enter a label to apply to this key. 10. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. 11. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing. You can program the keys on the 6757i to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
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"ABC 4" softkey to specify uppercase letters or lowercase letters when entering the name. You can enter up to 16 letters in the "Enter Name:" field. 3. Press the 2 key to move to the next field. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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6. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a speeddial configuration from the phone, you can press the Remove key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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To insert a space between letters, press 4. To backspace and erase a mistake, press the Backspace softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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10. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a speeddial configuration from the phone, you can press the Remove key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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6. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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12. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 13. Click to save your changes. Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial..
— Operation->Expansion Module Keys • Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit The following illustration shows the path in the 6757i IP Phone UI for editing a speeddial key. Preferences 1. Tones Enter Name: John Smith 2.
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1. You can cancel out of the speeddial editing process at any time without saving, by pressing the key, or the Cancel key. 2. You can delete a speeddial key by pressing the Remove key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4. If required in the "Line" field, select a line for which to apply the speeddial to. Valid values are 1 through 9. 5. Click to save your changes. Note: You can delete a speeddial key by removing the information from the "Value" field. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Editing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+"...
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
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Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Do Not Disturb to apply to the key. 7. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6757i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key.
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• global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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11. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9. 12. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
You can use a BLF\List configured key to dial out. Example A receptionist has a 6757i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. On the 6757i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those extensions.
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• 1 through 9 Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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BroadWorks Busy Lamp field page for your particular user. For example, my6757i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 10. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6757i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
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Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
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LED as they may appear on your IP phone. Phone Status: Logged In Model and Available Status: Unavailable Logged Out 6757i Solid Red LED Blinking Red LED No LED icon Blinking icon icon Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login. Your phone logs into the queue on the server. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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System Administrator for more information. 8. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
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Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
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11. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: • global • 1 through 9. 12. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
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If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 2. Use the 5 and 2 keys to scroll through the list to select an extension. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Services Icom Callers DCP on line: Select an extension 1. 2201 2. 2202 3. 2203 Press the Pickup Key to answer - Pickup - Cancel the call Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more information. On the 6757i IP phone, you can access the XML applications from the IP Phone UI in two ways: •...
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2. Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. 3. In the "Type" field, select "Services". Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Services Menu after pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the Services key. 13. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
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LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key. 15. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4. To exit from the "Services" menu, press the Services key again. From an XML Key 1. Press the XML key on the 6757i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
Flash Key You can set a key to generate a flash event when it is pressed on the 6757i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
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6. In the "Type" field, select "Flash". 7. (M675i) In the "Label" field, enter a label to display on the phone for the key. 8. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
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10. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your System Administrator. 11. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
The following paragraphs describe the park and pickup methods of configuration on the IP phones. Park/Pickup Static Configuration You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings->Preferences->General. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
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After pressing the "Park" key to park the call, the default label of "Pickup" displays on the phone UI. The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call"...
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Configuring Park /Pickup using Static Configuration Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1. Click on Basic Settings->Preferences->General.
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Key Configuration Using the Aastra Web UI On the 6757i, you configure a Park and/or Pickup key at Operation->Softkeys and XML. You enter a key label, and value for a specific line on the phone. The default state of the Park configuration is "connected".
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11. In the "Line" field, select a line for which to apply the Pickup configuration. 12. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the "Idle" and "Outgoing" states for this softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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"#" key. For ININ Server Enter the extension number where you want to park the call, followed by "#" key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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2. Enter the extension number where the call was parked. 3. Press the "Pickup" key. If the call pick up is successful, you are connected with the parked call. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr”...
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8. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 9. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
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5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Call Forward. 7. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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• global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
(get the call back) by pressing the line key again. • Speeddial/Xfer and Call Forward When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined extension. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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• global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Speeddial/Conf The 6757i allows you to configure a softkey or expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
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• global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Services Key By default, the 6757i has a Services key configured on key 1 of the Top keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
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Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Services key is Key 1 on the Top Softkeys.
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7. In the "Type" field, select Services. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
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7. In the "Type" field, select Directory. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Callers List Key By default, the 6757i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
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7. In the "Type" field, select Callers List. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Intercom Key By default, the 6757i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
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Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Intercom key is Key 4 on the Top Softkeys.
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7. In the "Type" field, select Intercom. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
“Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
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You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation->PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more information about using the lock/unlock feature, see “Locking/Unlocking a Phone”...
“Group RTP Paging (receives RTP streams)” page 235. Configuring a Paging Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Addresses" parameter at the path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)” page 235. 12. Click to save your changes Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.
Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
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4. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 5. In the "Type" field, select None. 6. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6757i phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
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5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Empty. 7. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys and Expansion Module Keys 2.
Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button...
• When the handset is on hook, press to disconnect the call. When handsfree is on, the speaker light turns on. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Using a Headset The 6757i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys. Intercom Using the Icom Key IP Phone UI 1.
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For more information about the incoming Intercom features and for procedures on setting these features, see “Incoming Intercom Call Features” page 231. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
You cannot delete individual entries in the Redial List. IP Phone UI Delete All Items 1. Press 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: button can be used to cancel the call pickup procedure. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of x4). waiting messages, if you have unheard messages (example: Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you disconnect from the call. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys by default. Use this key to transfer calls. John Smith > Dial Conf Xfer More Screen that displays when handset is lifted Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Transferring Two Existing Calls The 6757i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold.
More Screen that displays when handset is lifted Local Conferencing The 6757i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6757i. Note: Your System Administrator can set your Conference key to speeddial a specific number.
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You can use 2 and 5 to scroll through and see the numbers and names (if Note: available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6757i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6757i uses Local Conferencing by default.
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2. Call Party 2 by dialing their number (or answer an incoming call of a Party). 3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6757i is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference...
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6. Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6757i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
If connected through the handset, you can also place the handset back on hook to end the call. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
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• “Editing Entries in the Directory List” (page 174) • “Deleting Entries from the Directory List” (page 177) • “Saving Entries to the Directory List” (page 178) Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Name Number more Line: 1 Save Backspace Cancel Screen 1 Label more Office | Save Backspace Label Cancel Screen 2 Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Change Add Number Quit The following example shows the same Directory entry without a label. Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Change Add Number Quit 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4. Press Entries to delete the entire directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List. 5. Press Cancel to cancel the delete function. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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1. During an active call, while the name, number, and/or label of the incoming caller displays to the LCD, press the Directory key. 2. Press the Add New key. The name and/or number from the active call gets stored to the Directory. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Redial List) key. 2. Scroll to the entry you want to copy to the Directory List. 3. Press Copy. The entry is saved in the Directory List. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
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Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on A File Download message displays.
Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
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6. To dial a displayed entry from the Callers List, pick up the handset, press the handsfree button, or press a line key. 7. To exit the Callers List, press the Callers List key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press , or just lift the handset, or press any line keys. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Download the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
On the 6757i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
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Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do not Disturb"...
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1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
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2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
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In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also. Note: Enabling DND in “Phone” mode toggles all accounts on the phone to DND Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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DND on all accounts, respectively. 2. You use the CHANGE key to enable or disable DND for a specific account selected. 3. Press DONE to save the change. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and...
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CFWD key LED OFF if any CFWD mode is disabled. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do not configure a Call Forward key, you can still access the Call Forward menu from the IP Phone UI at the path, Options->Call...
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(In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
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You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6757i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
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When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
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Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
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Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the BACKSPACE key if required to delete characters. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Busy is enabled but no call forward phone number is configured as indicated by a , and CFWD No Answer is disabled, as indicated by an X. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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No. Rings screen, and then forwards the call. 16. Press DONE in the CFWD State Screen to save all changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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( ), Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number configured as indicated by a , and Screenname3 has one or more CFWD states disabled as indicated by an X. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/ or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD NoAns. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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8. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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11. Press DONE in the CFWD State screen to save all changes. 12. Press DONE in the CFWD Mode screen to save all changes. 13. Press DONE in the CFWD Account screen to save all changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Voicemail The Voicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6757i phone the same way you would on a regular telephone.
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2. Go to the "General" section 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Display DTMF Digits A feature on the 6757i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
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2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. Enabling/Disabling Call Waiting Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone.
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1. Click on Basic Settings->Preferences->General. 2. The “Call Waiting” field is enabled by default.To disable this field, uncheck the box. 3. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Settings->Preferences->General. Notes: 1. On a 6757i, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
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2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Switch UI Focus to Ringing Line You can configure a feature on the 6757i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Preferred Line and Preferred Line Timeout The 6757i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
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(incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: • 0 to 999 4. Click to save your changes. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Goodbye Key Cancels Incoming Calls The 6757i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI.
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AND a second call comes in while incoming call and remain on the active call you are on an active call, press the "Answer" softkey to answer the second incoming call. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
RTCP uses a range of ports. You can enable the UPnP mappings to specific lines on your phone. You set this configuration using the Aastra Web UI at Basic Settings->Preferences->UPnP Mapping Lines. Note: UPnP must be enabled on your remote phone before you can configure the UPnP mapping lines.
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Universal Plug and Play on the network you are connecting to. 3. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in...
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When you disable this parameter, and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box. 6. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
This feature is configurable using the Aastra Web UI only. The 6757i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
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2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the “Allow Barge-In” parameter setting and the “Idling/On Call” state. 3. Click to save your settings. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
You can enable or disable the LLDP ELIN on the IP Phones using the Aastra Web UI. For more information about LLDP-MED and LLDP ELIN, contact your System Administrator.
The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Slow Flashing Sold Circle Solid Red circle Bridge-active Empty circle Solid Red Sold Circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Note: : Voicemail must be configured on phone B. Note: Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per-line basis. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Customizable Callers List Key and Services Key The 6757i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
XML softkey to access these symbols. Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need. Contact your System Administrator for more information. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Playing a WAV File On Your Phone If enabled by your Administrator, the 6757i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6757i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
Contact your System Administrator for more information about this feature. XML Override for a Locked Phone The 6757i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use softkeys/expansion module keys applicable to the XML application even though the phone is locked.
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS) If enabled by an Administrator, the 6757i has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays.
- Xfer More - - Xfer More - 8 and 11-Line LCD Display 8 and 11--Line LCD Display To enable this call diverting feature, contact your System Administrator. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6757i IP Phone. Call Destination Information...
Model M670i and M675i Expansion Modules The 6757i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model M670i The M670i provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
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• Empty You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...
Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1" and "List 2" Page 2"List 3" and "List 4" Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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For more information about configuring softkeys, see Softkeys page 61. For more information about installing M670i and M675i modules on your phone, see the Aastra 6757i SIP IP Phone Installation Guide. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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For a procedure on creating a speeddial key, see “Press-and-Hold to Create a Speeddial (applicable to softkeys, keypad keys, expansion module keys)” page Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power”...
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The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
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Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your System Administrator. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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• At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Making Calls”...
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Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
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Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
82 deleting entries in 185 documentation 1 downloading to phone 181 DTMF digits, displaying 213 editing 184 DTMF, suppressing playback 211 using 183 Model 6757i IP Phone User Guide Index-1 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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LLDP ELIN 237 Intercom key, softkey for 139 lock/unlock the phone 56 intercom, outgoing calls using 241 Intercom, using 154 Introduction 261 IP address, finding 23 Index-2 Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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4 playing a WAV file 244 status scroll delay 220 plugging in the phone 4 switch UI focus to ringing line 223 Model 6757i IP Phone User Guide Index-3 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Web UI, using 18 XML application title 101 XML application URI 101 XML beep support 219 XML features 244 XML key 101 XML services accessing 106 Index-4 Model 6757i IP Phone User Guide www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
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Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.