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SERVICE MANUAL Permobil C400 Power wheelchair...
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How to contact Permobil Head Office of the Permobil group Produced and published by Permobil AB, Sweden Edition no.3, 2010-06 Order no.: 205225-US-0...
Permobil to ensure that the correct information is provided. Technical Support In the event of technical problems, you should contact your dealer, or Permobil Inc. USA at 800-736-0925. Spare parts Spare parts must be ordered through your dealer.
Identification plates Identification plates Chassis Chassis identification number. Rnet output stage Rnet output stage ID number Rnet control panel Control panel Rnet ID number...
Identification plates Covers Removing the seat lift cover 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 36. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/ lowered manually, see page 28.
Batteries Batteries WARNINg Be careful when using metal objects when working with batteries. A short-circuit can easily cause an explosion. Always use safety gloves and safety goggles. Removal 1. Place the wheelchair on a level surface. 2. Switch off the main power switch on the control panel.
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Batteries Batteries Fitting 1. Lift new batteries into the chassis using the battery belt. Leave the battery belt on the batteries. Place the battery with the battery terminals facing backwards, see fig. WARNINg Be careful when using metal objects when working with batteries.
Front wheels Front wheels Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the hub cap by pulling it straight out. If necessary, carefully lever it out using a screwdriver in the slot on the cap.
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Front wheels Front wheels Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid or pneumatic tires. 1. Remove the wheel in question from the wheelchair. See the previous page. 2. If the tire is pneumatic, release the air. WARNINg Ensure that pneumatic tires are not pressurized before the rim is taken apart, otherwise there is a risk of personal injury.
Rear wheels Rear wheels Removal 1. Turn off the main power switch on the control panel. 2. Lift the wheelchair chassis and support it on blocks so that the wheel is off the ground. 3. Remove the hucap (1). 4. Remove the screw (2) and the washer (3). 5.
Support wheels Support Wheels The support wheels should always be fitted in the upper position, see fig. Removing the support wheels 1. Turn off the main power switch on the control panel. 2. Remove the bolt, see fig. WARNINg Removing the support wheels entails an increased risk of the wheelchair tipping over.
Wheel Forks Wheel Forks Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the cap from the top of the link arm. See fig.
Rear wheel suspension Rear wheel suspension Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the rear wheel suspension is free of the ground. 3. Remove the rear wheel suspension. It is fitted with a bolt with two washers, see fig.
Shock Absorbers Shock Absorbers Removal 1. Switch off the main power switch on the control panel. 2. Remove the front fender on the side in question, see page 7. 3. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground.
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Shock Absorbers Shock Absorbers Adjustment Before the new shock absorber is mounted, it must be adjusted to the proper value. The spring force can be set to suit different user weights using the adjustment nut. Increase the dimension fo a harder suspension, decrease the dimension for a softer suspension, see fig. Adjustment nut Setting Setting...
Slewing brackets Slewing brackets Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 36. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 28.
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Slewing brackets Slewing brackets 9. Remove the slewing bracket, it is fitted with screw and washer. For removal of the drive motor, see page 26. Fitting Fit the slewing brackets in the reverse order. Tighten the bolt holding the wheel fork in place with a torque wrench.
Wheel lock release cable Wheel lock release cable Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 36. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 28.
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Wheel lock release cable Wheel lock release cable Fitting 1. Fit the cable at the magnetic wheel lock first, then at the release lever. 2. Adjust the cable sleeve length with the adjusting screw (2) so that the cable is sufficiently tensioned so that the wheel lock release sensor (see figure) is actuated just before the cable pulls the release.
Wheel lock release sensor Wheel lock release sensor Removal 1. Switch off the main power switch on the control panel. 2. On wheelchairs with Pilot+ control system, put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 43.
Magnetic wheel lock Magnetic wheel lock Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 36. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 28.
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Magnetic wheel lock Fitting 1. Using the adjusting screws, adjust the magnet wheel lock in accordance with the instructions on the back of the magnetic wheel lock; see fig. Wheel lock adjustment is made using the two adjusting screws. Magnetic wheel lock, wheel lock disk, cover and rubber seal disassembled.
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Magnetic wheel lock 4. Insert a screw to align the parts. Attach the rubber seal with the drainage hole down. Be attentive to the position of the wheel lock release lever; fit the wheel lock so that the wheel lock release lever is aligned with the motor’s cable bracket.
Drive motor Drive motor Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 36. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 28.
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Drive motor Drive motor 9. Remove the drive motor. It is attached with three screws; see fig. Fitting Fit the drive motor in the reverse order. Drive motor mounting screws. Drive motor with gear.
Seat lift Seat lift Manual raising/lowering of electric seat lift If the seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manu- ally. 1. Switch off the main power switch on the control panel.
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Seat lift Seat lift (Applies to older chassis models) Removal 1. Raise the seat to the highest position. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 28.
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Seat lift Electric Seat Lift Removal 1. Raise the seat lift to its highest position. To raise the seat on a chassis with an electric seat lift that does not work normally because the batteries are discharged or the adjustment device is defective, see page 28.
CAUTION When fitting a seat lift to an older, adapted chassis without fixed nuts on the lower holes, use the nuts and washers supplied in the same way as on the upper fixing screws. C400/500 STD Wheelchair chassis C400/500 VS...
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Seat lift Electric Seat Lift Disconnection 1. Remove the ICS General Module from the chassis. It is fitted with one screw - see figure. 2. Disconnect the contacts on the seat lift cabling to the ICS General Module - see figure below. Connection 1.
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Seat lift Electric Seat Lift Adaptation of older chassis An older chassis may have been designed for a different seat lift model. To fit the new type of seat lift, the chassis needs to have two new holes - see figure below. On an older chassis, two new holes need to be drilled to fit the seat lift.
Seat lift Seat lift cabling Removal 1. Disconnect the seat lift cabling by disconnecting the contacts on the cables that go to the General Module - see page 32. Disconnect the contacts for the seat lift motor as well. 2. Remove the seat lift sensors, which are held in place by one screw each. Note the positions of the sensors for subsequent fitting - see figure.
Seat lift Seat lift belt Removal 1. Remove the seat lift - see pages 29-30. 2. Loosen the two screws that hold the seat lift motor’s shaft. Move the shaft sideways so that the belt becomes slack - see figure below. 3.
Fixed seat post Fixed seat post Adjusting the Seat Height The length of the fixed seat post can be adjusted to five different fixed positions. 1. Switch off the main power switch on the control panel. 2. Loosen the screw that locks the fixed height position of the seat post.
Fixed seat post Fixed seat post Removal 1. Switch off the main power switch on the control panel. 2. On wheelchairs with Pilot+ control system, put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 43.
Control panel Control panel R-net Removal 1. Switch off the main power switch on the control panel. 2. Remove the cable ties holding the control panel cabling in place under the arm rest. Note the positions of the cable ties for subsequent fitting.
6. Disconnect the electrical connections to the R-net controller, being attentive to their placement: see figure Fitting Assemble in reverse order. Older models of C400 have output stages of type PM80, while later models have output stages of type PM90. When renewing output stages on older models, PM80 may be replaced by PM90.
ESP Module ESP module Removal 1. Raise the seat lift to its highest position. To raise the seat on a chassis with a fixed seat tube, see page 36. To raise the seat on a chassis with an electric seat lift that does not work normally because the batteries are discharged or the adjustment device is defective, see page 28.
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ESP Module ESP module Fitting 1. Identify the correct holes (the holes are marked with the chassis designation) and fit the ESP module to the bracket using the four screws - see figure. The ESP module is held in place by four screws. 2.
ICS Master module ICS master module The wheelchair seat may be equipped with an ICS control system, and if so, the seat is controlled from the system’s ICS master module. This is fitted in the wheelchair chassis. WARNING! The ICS Master Module must be configured for the seat before being fitted.
Circuit breaker and fuses Circuit breaker and fuses Resetting the circuit breake The circuit breaker also serves as a battery isolator but is normally referred to as a circuit breaker. Circuit breaker replacement is normally not required; it is of the automatic type that can be reset when tripped. CAUTION A tripped circuit breaker often entails a major electrical fault.
Lights Lights (Accessories) Removing the front lights 1. Switch off the main power switch on the control panel. 2. Put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 43. 3.
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Lights Lights (Accessories) Removing the rear lights 1. Switch off the main power switch on the control panel. 2. Put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 43. 3.
The control system can also be programmed in order to make adjustments needed for a specific user. Standard parameter files can be downloaded from Permobil’s website, www.permobil.se. For more information on programming/adjustment of the Rnet control system and obtaining parameter...
The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
Trouble Shooting guide Troubleshooting R-net Example of a screen showing a system fault Identified module Error message Controller Fault Low Battery Error code 0506 2C00 Identified module This indicates the control system module that detected the problem. Power module JSM= Joystick module Error message The error message provides a brief description of the error type.
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The system log is accessed by means of programming directly in the system (On Board Programming, OBP). Contact Permobil or your repair engineer for more information on OBP. go to OBP mode • Select System from the menu.
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Trouble Shooting guide Troubleshooting R-net Definitions of diagnostics messages When an error message has been displayed and the defective module has been identified, you can use the following definitions to determine the possible cause of the error and what remedial action is required to correct it.
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Trouble Shooting guide Troubleshooting R-net Joystick Error The commonest cause for this error is that the joystick was moved away from its central position before and during the time at which the control system was switched on. The screen for a shifted joystick is displayed for 5 seconds.
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Trouble Shooting guide Troubleshooting R-net Joystick Calibration Error This occurs when joystick calibration has been unsuccessful. • Go to OBP mode and recalibrate. If the error persists, the joystick module may be defective. Read more in section 5. Latched Timeout This occurs when the control system detects that the programmed block time has been exceeded.
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Programming should only be performed by persons with sound knowledge of control systems from PGDT. Incorrect programming can mean that the wheelchair is not safe to use. Permobil cannot be held responsible for losses of any kind if the control system...
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Trouble Shooting guide Troubleshooting R-net 3.19 Bad Cable This occurs when the control system detects a connection error in the communication cables between the modules. • Check all cables and connections to ensure there is no stoppage. • Replace any cables with visible damage. Then cycle the voltage. •...
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Trouble Shooting guide Troubleshooting R-net 3.22 System Error This occurs when the control system detects an error that cannot be ascribed to a specific module. • Check all cables and connections. • Cycle the voltage. If the error persists and the system includes third-party modules: •...
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The necessary information on other tests is available in the wheelchair service manual. Permobil cannot be held responsible for losses of any kind that may arise when these tests are conducted, or that arise as a consequence of further relevant tests not being conducted.
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Trouble Shooting guide Troubleshooting R-net Brake test These tests should be carried out on an even surface with at least one meter of free space around the wheelchair. • Switch on the control system. • Check that the screen remains on after start-up. •...
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If any part is replaced without Permobil’s approval, the control system’s warranty lapses. CAUTION Permobil cannot be held responsible for losses of any kind arising as a result of a component of the Rnet control system being opened, adjusted or modified without permission.