Permobil C500 Service Manual
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Permobil C500 Service Manual

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SERVICE MANUAL
US
Permobil C500
Power wheelchair

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Summary of Contents for Permobil C500

  • Page 1 SERVICE MANUAL Permobil C500 Power wheelchair...
  • Page 3 800-231-3256 Email: info@permobilusa.com Head Office of the Permobil group Permobil AB Box 120 861 23 Timrå Sverige Tel: 060-59 59 00 Fax: 060-57 52 50 E-post: info@permobil.se Produced and published by Permobil AB, Sweden Edition no.3, 2010-06 Order no.: 205227-US-0...

  • Page 4: Table Of Contents

    Contents Contents Introduction ..................... 5 Identification plates ..................6 Covers ......................7 Batteries ......................8 Front wheels ....................10 Rear wheels ....................12 Support wheels ....................14 Wheel forks ....................16 Rear wheel suspension ................17 Shock absorbers ................... 18 Slewing brackets ...................

  • Page 5: Introduction

    Permobil to ensure that the correct information is provided. Technical Support In the event of technical problems, you should contact your dealer, or Permobil Inc. USA at 800-736-0925. Spare parts Spare parts must be ordered through your dealer.

  • Page 6: Identification Plates

    Identification plates Identification plates Chassis Chassis identification number. Rnet output stage Rnet output stage ID number Rnet control panel Control panel Rnet ID number...

  • Page 7: Covers

    Covers Covers Removing the seat lift cover 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 38. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/ lowered manually, see page 30.

  • Page 8: Batteries

    Batteries Batteries WaRNINg Be careful when using metal objects when working with batteries. A short-circuit can easily cause an explosion. Always use safety gloves and safety goggles. Removal 1. Place the wheelchair on a level surface. 2. Switch off the main power switch on the control panel.
  • Page 9 Batteries Batteries Fitting 1. Lift new batteries into the chassis using the battery belt. Leave the battery belt on the batteries. Place the battery with the battery terminals facing backwards, see fig. WaRNINg Be careful when using metal objects when working with batteries.

  • Page 10: Front Wheels

    Front wheels Front wheels Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the hub cap by pulling it straight out. If necessary, carefully lever it out using a screwdriver in the slot on the cap.
  • Page 11 Front wheels Front wheels Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid or pneumatic tires. 1. Remove the wheel in question from the wheelchair. See the previous page. 2. If the tire is pneumatic, release the air. WaRNINg Ensure that pneumatic tires are not pressurized before the rim is taken apart, otherwise there is a risk of personal injury.

  • Page 12: Rear Wheels

    Rear wheels Rear wheels Removal 1. Turn off the main power switch on the control panel. 2. Lift the wheelchair chassis and support it on blocks so that the wheel is off the ground. 3. Remove the hucap (1). 4. Remove the screw (2) and the washer (3). 5.

  • Page 13: Filling With Air

    If the wheel bolt is removed for tire service, replace it with a Filling with air new, unused part from Permobil and tighten the bolt to the Check at regular intervals that the wheelchair’s tires recommended torque. Also, inspect the drive axle and wheel have the prescribed tire pressure.

  • Page 14: Support Wheels

    Support wheels Support Wheels The support wheels should always be fitted in the lower position, see fig. Removing the support wheels 1. Turn off the main power switch on the control panel. 2. Remove the bolt, see fig. WaRNINg Removing the support wheels entails an increased risk of the wheelchair tipping over.
  • Page 15 Support wheels Support Wheels Removing the support wheel unit 1. Turn off the main power switch on the control panel. 2. Remove the front wheel on the side in question, see page 10. 3. Remove the three bolts that holds the support wheel unit and the drive unit.

  • Page 16: Wheel Forks

    Wheel Forks Wheel Forks Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the cap from the top of the link arm. See fig.

  • Page 17: Rear Wheel Suspension

    Rear wheel suspension Rear wheel suspension Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the rear wheel suspension is free of the ground. 3. Remove the rear wheel suspension. It is fitted with three bolts with two washers and one nut each, see fig.

  • Page 18: Shock Absorbers

    Shock absorbers Shock absorbers Removal 1. Switch off the main power switch on the control panel. 2. Remove the front fender on the side in question, see page 7. 3. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground.
  • Page 19 Shock absorbers adjusting the KS 291 Shock absorber adjustment of shock absorber spring User weights Setting - 110 Ibs 5/8 inch (16 mm) 110 - 155 Ibs 21/32 inch (17 mm) 155 - 200 Ibs 3/4 inch (19 mm) 200 - 265 Ibs 13/16 inch (21 mm) 265 -310 Ibs 15/16 inch (24 mm)

  • Page 20: Slewing Brackets

    Slewing brackets Slewing brackets Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 38. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/ lowered manually, see page 30.
  • Page 21 Slewing brackets Slewing brackets 9. Loosen the rear end of the chassis cover a little by unscrewing the knob that holds the cover. 10. Open the battery cover on the side in quesstion by loosening the knobs that holds the battery cover, and drop the cover down.

  • Page 22: Wheel Lock Release Cable

    Wheel lock release cable Wheel lock release cable Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 38. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/ lowered manually, see page 30.
  • Page 23 Wheel lock release cable Wheel lock release cable Fitting 1. Fit the cable at the magnetic wheel lock first, then at the release lever. 2. Adjust the cable sleeve length with the adjusting screw (2) so that the cable is sufficiently tensioned so that the wheel lock release sensor (see figure) is actuated just before the cable pulls the release.

  • Page 24: Wheel Lock Release Sensor

    Wheel lock release sensor Wheel lock release sensor Removal 1. Switch off the main power switch on the control panel. 2. Put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 45. 3.

  • Page 25: Magnetic Wheel Lock

    Magnetic wheel lock Magnetic wheel lock Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 38. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 30.
  • Page 26 Magnetic wheel lock Fitting 1. Using the adjusting screws, adjust the magnet wheel lock in accordance with the instructions on the back of the magnetic wheel lock; see fig. Wheel lock adjustment is made using the two adjusting screws. Magnetic wheel lock, wheel lock disk, cover and rubber seal disassembled.
  • Page 27 Magnetic wheel lock 4. Insert a screw to align the parts. Attach the rubber seal with the drainage hole down. Be attentive to the position of the wheel lock release lever; fit the wheel lock so that the wheel lock release lever is aligned with the motor’s cable bracket.

  • Page 28: Drive Motor

    Drive motor Drive motor Removal 1. Raise the seat to the highest position. If the chassis is equiped with fixed seat post, see page 38. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/ lowered manually, see page 30.
  • Page 29 Drive motor Drive motor 9. Remove the drive motor. It is attached with three screws; see fig. Fitting Fit the drive motor in the reverse order. Drive motor mounting screws. Drive motor with gear.

  • Page 30: Seat Lift

    Seat lift Seat lift Manual raising/lowering of electric seat lift If the seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manu- ally. 1. Switch off the main power switch on the control panel.
  • Page 31 Seat lift Seat lift (Applies to older chassis models) Removal 1. Raise the seat to the highest position. If the seat lift does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually, see page 30.
  • Page 32 Seat lift Electric Seat Lift Removal 1. Raise the seat lift to its highest position. To raise the seat on a chassis with an electric seat lift that does not work normally because the batteries are discharged or the adjustment device is defective, see page 30.

  • Page 33: Electric Seat Lift

    Seat lift Electric Seat Lift Fitting position for different configurations When fitting a seat lift to an older, adapted chassis without fixed nuts on the lower holes, use the nuts and washers supplied in the same way as on the upper fixing screws. C400/500 STD Wheelchair chassis...
  • Page 34 Seat lift Electric Seat Lift Disconnection 1. Remove the ICS General Module from the chassis. It is fitted with one screw - see figure. 2. Disconnect the contacts on the seat lift cabling to the ICS General Module - see figure below. Connection 1.
  • Page 35 Seat lift Electric Seat Lift adaptation of older chassis An older chassis may have been designed for a different seat lift model. To fit the new type of seat lift, the chassis needs to have two new holes - see figure below. On an older chassis, two new holes need to be drilled to fit the seat lift.

  • Page 36: Seat Lift Motor

    Seat lift Seat lift cabling Removal 1. Disconnect the seat lift cabling by disconnecting the contacts on the cables that go to the General Module - see page 34. Disconnect the contacts for the seat lift motor as well. 2. Remove the seat lift sensors, which are held in place by one screw each. Note the positions of the sensors for subsequent fitting - see figure.

  • Page 37: Seat Lift Belt

    Seat lift Seat lift belt Removal 1. Remove the seat lift - see pages 31-32. 2. Loosen the two screws that hold the seat lift motor’s shaft. Move the shaft sideways so that the belt becomes slack - see figure below. 3.

  • Page 38: Fixed Seat Post

    Fixed seat post Fixed seat post adjusting the Seat Height The length of the fixed seat post can be adjusted to five different fixed positions. 1. Switch off the main power switch on the control panel. 2. Loosen the screw that locks the fixed height position of the seat post.

  • Page 39: Removal

    Fixed seat post Fixed seat post Removal 1. Switch off the main power switch on the control panel. 2. Put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 45. 3.

  • Page 40: Control Panel

    Control panel Control panel R-net Removal 1. Switch off the main power switch on the control panel. 2. Remove the cable ties holding the control panel cabling in place under the arm rest. Note the positions of the cable ties for subsequent fitting.

  • Page 41: R-Net Controller

    6. Disconnect the electrical connections to the R-net controller, being attentive to their placement: see figure Fitting Assemble in reverse order. Older models of C500 have output stages of type PM80, while later models have output stages of type PM90. When renewing output stages on older models, PM80 may be replaced by PM90.

  • Page 42: Esp Module

    ESP Module ESP module Removal 1. Raise the seat lift to its highest position. To raise the seat on a chassis with a fixed seat tube, see page 38. To raise the seat on a chassis with an electric seat lift that does not work normally because the batteries are discharged or the adjustment device is defective, see page 30.
  • Page 43 ESP Module ESP module Fitting 1. Identify the correct holes (the holes are marked with the chassis designation) and fit the ESP module to the bracket using the four screws - see figure. The ESP module is held in place by four screws. 2.

  • Page 44: Ics Master Module

    ICS Master Module & Fuses ICS master module The wheelchair seat may be equipped with an ICS control system, and if so, the seat is controlled from the system’s ICS master module. This is fitted in the wheelchair chassis. WARNING! The ICS Master Module must be configured for the seat before being fitted.

  • Page 45: Circuit Breaker

    Fuses Circuit breaker and fuses Resetting the circuit breaker The circuit breaker also serves as a battery isolator but is normally referred to as a circuit breaker. Circuit breaker replacement is normally not required; it is of the automatic type that can be reset when tripped. NOTE A tripped circuit breaker often entails a major electrical fault.

  • Page 46: Lights

    Lights Lights (Accessories) Removing the front lights 1. Switch off the main power switch on the control panel. 2. Put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 45. 3.
  • Page 47 Lights Lights (Accessories) Removing the rear lights 1. Switch off the main power switch on the control panel. 2. Put the circuit breaker in the “OFF” position. It is accessed through a hole in the chassis cover; see page 45. 3.

  • Page 48: Control System

    The control system can also be programmed in order to make adjustments needed for a specific user. Standard parameter files can be downloaded from Permobil’s website, www.permobil.se. For more information on programming/adjustment of the Rnet control system and obtaining parameter...

  • Page 49: Trouble Shooting

    The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.

  • Page 50: Rnet Diagnostics

    Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.

  • Page 51: Example Of A Screen Showing A System Fault

    Trouble Shooting guide Troubleshooting R-net Example of a screen showing a system fault Identified module Error message Controller Fault Low Battery Error code 0506 2C00 Identified module This indicates the control system module that detected the problem. Power module JSM= Joystick module Error message The error message provides a brief description of the error type.
  • Page 52 The system log is accessed by means of programming directly in the system (On Board Programming, OBP). Contact Permobil or your repair engineer for more information on OBP. go to OBP mode • Select System from the menu.
  • Page 53 Trouble Shooting guide Troubleshooting R-net Definitions of diagnostics messages When an error message has been displayed and the defective module has been identified, you can use the following definitions to determine the possible cause of the error and what remedial action is required to correct it.
  • Page 54 Trouble Shooting guide Troubleshooting R-net Joystick Error The commonest cause for this error is that the joystick was moved away from its central position before and during the time at which the control system was switched on. The screen for a shifted joystick is displayed for 5 seconds.
  • Page 55 Trouble Shooting guide Troubleshooting R-net Joystick Calibration Error This occurs when joystick calibration has been unsuccessful. • Go to OBP mode and recalibrate. If the error persists, the joystick module may be defective. Read more in section 5. Latched Timeout This occurs when the control system detects that the programmed block time has been exceeded.
  • Page 56 Programming should only be performed by persons with sound knowledge of control systems from PGDT. Incorrect programming can mean that the wheelchair is not safe to use. Permobil cannot be held responsible for losses of any kind if the control system...
  • Page 57 Trouble Shooting guide Troubleshooting R-net 3.19 Bad Cable This occurs when the control system detects a connection error in the communication cables between the modules. • Check all cables and connections to ensure there is no stoppage. • Replace any cables with visible damage. Then cycle the voltage. •...
  • Page 58 Trouble Shooting guide Troubleshooting R-net 3.22 System Error This occurs when the control system detects an error that cannot be ascribed to a specific module. • Check all cables and connections. • Cycle the voltage. If the error persists and the system includes third-party modules: •...
  • Page 59 The necessary information on other tests is available in the wheelchair service manual. Permobil cannot be held responsible for losses of any kind that may arise when these tests are conducted, or that arise as a consequence of further relevant tests not being conducted.
  • Page 60 Trouble Shooting guide Troubleshooting R-net Brake test These tests should be carried out on an even surface with at least one meter of free space around the wheelchair. • Switch on the control system. • Check that the screen remains on after start-up. •...
  • Page 61 If any part is replaced without Permobil’s approval, the control system’s warranty lapses. Permobil cannot be held responsible for losses of any kind arising as a result of a component of the Rnet control system being opened, adjusted or modified without permission.

  • Page 62: Cabling Overview

    Cabling overview...
  • Page 63 Cabling overview Innehåll Cabling overview...
  • Page 64 Notes...

  • Page 65: Index

    Innehåll Index Index Batteries ..........8 Lights ..........46 Cabling overview ....... 62 Magnetic wheel lock ......25 Control panel ........40 Control System ......... 48 Covers ..........7 Rear wheels ........12 Rear wheel suspension ....17 R-net controller ......... 41 Drive motor ........
  • Page 68 Permobil C500 Order no.: 205227-US-0...

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