Section 5; Warranty; Specifications - Lightspeed Redcat Access User Manual

SECTION 5:

WARRANTY, SAFETY &

SPECIFICATIONS

FIVE-YEAR LIMITED WARRANTY
Lightspeed Classroom Audio Access Systems are guaranteed against
malfunction due to defects in materials and workmanship for a period of FIVE
(5) YEARS, beginning at the date of the purchase invoice. If such malfunction
occurs, the product will be repaired or replaced (at Lightspeed's option)
without charge during the warranty period.
Lightspeed's Warranty Exchange Program applies to all classroom audio systems
within the five (5) year warranty period. If a classroom audio product or
component has an issue that requires service, a refurbished replacement
will immediately be sent to the customer to minimize downtime. Customers
will receive the exchange product(s) or component(s) within 2-3 days. A
prepaid return label will be included with exchanged products so original
malfunctioned equipment can be returned to Lightspeed. Any exchanged
equipment will remain covered under the original five (5) year warranty.
1. Warranty on Access microphones is FIVE (5) YEARS.
2. Warranty on Lightspeed NiMH rechargeable batteries is one (1) year.
3. Prepaid shipping label provided by Lightspeed for warranty repairs within
the United States. Customers outside the U.S. should refer to the Lightspeed
website (www.lightspeed-tek.com) for warranty repair instructions.
4. Warranty does not extend to finish, appearance items, or malfunctions due
to abuse or operation other than specified conditions, nor does it extend to
incidental or consequential damages. Repair by other than Lightspeed or its
authorized service agencies will void this warranty. Information on authorized
service agencies is available from Lightspeed Technologies, Inc.
Our Service Department (800.732.8999, 5 a.m. – 5 p.m., PST) will handle all your
repair/replacement needs. Customers outside the U.S. should contact their local
reseller.
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