Common Problems And Solutions - Lightspeed Redcat Access User Manual

TROUBLESHOOTING

COMMON PROBLEMS AND SOLUTIONS

Note: Most problems are directly related to low battery power. Please run
through the "Battery Check" items first. For remaining troubleshooting, use
known good, fully-charged batteries.
ALL PROBLEMS: Most Problems are
related to low battery power.
SOLUTION: Battery Check
• Confirm batteries are charged
each night. A blinking red light on
the power button indicates a low
battery.
• Confirm proper batteries are
used. The Flexmike requires the
Lightspeed NH2.4V rechargeable
sensing battery pack for proper
charging.
• Make sure the microphones obtain
a full charge. A full charge takes
8-9 hours.
• When plugging the charging cable
into the transmitter, ensure the red
charging light turns on. The green
light will turn on when a full charge
is reached.
PROBLEM: Flexmike does not
indicate a "Ready" signal (solid
blue or red light)
SOLUTION: Follow these steps to
ensure the system is ready to use.
• Ensure the power button on the
Flexmike is turned on. Once
turned on, the blue light should
begin blinking.
• Power the Flexmike off, then on
again after a few seconds. Wait for
If you review these instructions and still have questions, call Lightspeed
Technical Services at 800.732.8999, 5 a.m. – 5 p.m., PST. Customers outside
the U.S. should contact their local reseller.
up to 30 seconds for the blue light
to turn solid, indicating READY for
operation.
PROBLEM: Low Volume or Feedback
SOLUTION: Follow these steps to
eliminate low volume or feedback.
• Check volume level on the
amplifier. If the volume is too
high, feedback will occur. Adjust
accordingly.
• Adjust the volume level on the
Flexmike.
PROBLEM: No Sound From Amplifier
SOLUTION: Follow these steps
to produce sound from Redcat
Access.
• Confirm that the blue POWER light
located on the front panel of the
Redcat Access is on.
• Confirm the Flexmike is linked
to the Redcat Access. The mic 1
status light will be green on the
Redcat Access indicating the
Flexmike is linked.
• Confirm that the Flexmike
is turned on. There will be a
solid blue light on the top of
microphone to indicate it is
powered on and ready.
• Confirm that Flexmike is not
muted. A solid red light on the top
of microphone will indicate it is
muted.
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