Copier Does Not Respond; Scanner Unit Does Not Close; Poor Copy Quality - Lexmark 9300 Series User Manual

Copier does not respond

Check messages
Check power
Software may not be
installed correctly

Scanner unit does not close

Check for obstructions

Poor copy quality

•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
Check messages If an error message is displayed, see "Error messages" on page 175.
Check ink Check the ink levels, and install a new print cartridge if necessary.
Clean the scanner If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
glass
Review steps to See "Improving print quality" on page 144.
improve print quality
Adjust the brightness of
the copy
Check quality of If the quality of the original document is not satisfactory, try using a clearer version of the
original document document or image.
Are you scanning from If you are copying or scanning from a newspaper, magazine, or glossy paper, see "Scanning
a newspaper, clear images from magazines or newspapers" on page 122.
magazine, or glossy
paper?
Check document Make sure the document or photo is loaded facedown on the scanner glass in the upper
placement left-hand corner.
If an error message is displayed, see "Error messages" on page 175.
If the light is not on, see "Power button is not lit" on page 151.
For more information, see "Software may not be installed correctly" on page 153.
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
1
Load the document facedown on the scanner glass.
2
From the control panel, press
3
Press .
4 repeatedly until you reach Lighter/Darker.
Press or
5
Press or repeatedly to lighten or darken the copy.
6
Press .
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
repeatedly until Copy is highlighted.
or
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