Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious.
Printer is configured correctly, but cannot be found on the network ...31 Network printer does not print ...32 Ethernet troubleshooting...32 The printer to be configured does not appear in the list of printers found on your network ...32 Cannot print to the network printer...32 Learning about the printer...33...
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Using the Setup menu...52 Using the Setup menu and submenus ...52 Using the Paper Handling submenu ...54 Using the Change Printer Default Settings submenu...54 Using the Change Copy Default Settings submenu...55 Using the Change Photo Default Settings submenu...55 Using the Change Print File Default Settings submenu ...56 Using the Change Fax Default Settings submenu ...56...
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Using the small media feeder...81 Loading the optional Tray 2...82 Loading original documents into the Automatic Document Feeder...85 Loading original documents on the scanner glass...86 Understanding and using tray linking...87 Printing...89 Printing a document...89 Printing multiple copies of a document...89 Printing a Web page...90 Printing photos or images from a Web page...90 Printing files from a memory card or flash drive...91...
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Using Bluetooth technology...110 Inserting a Bluetooth adapter...110 Setting the Bluetooth mode...110 Printing using Bluetooth...111 Copying...113 Making a copy...113 Copying photos...115 Copying on both sides of the paper (duplexing)...115 Collating copies...116 Repeating an image on one page...117 Enlarging or reducing an image...117 Making a copy lighter or darker...118 Adjusting copy quality...118 Canceling a copy job...118...
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Wiping the print cartridge nozzles and contacts...145 Preserving the print cartridges...146 Cleaning the scanner glass...147 Ordering supplies...147 Removing the printer from the Tray 2 base...147 Using genuine Lexmark print cartridges...148 Refilling a print cartridge...148 Recycling Lexmark products...148 Troubleshooting...149 Setup troubleshooting...149 Incorrect language appears on the display ...149...
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Paper jam in Tray 1 or optional Tray 2...169 Paper jam in the small media feeder...170 Paper or specialty media misfeeds ...172 Printer does not feed paper, envelopes, or specialty media ...173 Banner paper jams...173 Memory card troubleshooting...174 Memory card cannot be inserted...174 Nothing happens when memory card is inserted ...174...
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Notices...186 Edition notice...186 Power consumption...192 Index...193...
Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead. Where to find You can find the Setup sheets in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
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Note: If necessary, click Start ª Run, and then type D:\setup, where D is the letter of your CD-ROM drive. Click User's Guide. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find While in any Lexmark software program, click Help, Tips ª...
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12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: •...
“Choosing a fax connection” on page 18. Your telephone cord may look differently from the one shown. Attaches to the power supply port located at the back of the printer. Your power cord may look differently from the one shown.
Grasp the control panel at the front. Lift and rotate it back to remove it (if one is installed). Choose the correct control panel for your language. Align the tabs on the control panel with the holes on the printer. The control panel is at an angle. Description •...
Place your finger in the finger groove to grasp the display from its underside. Rotate the display forward to a comfortable viewing position. Installing the optional Tray 2 You can purchase and install an optional Tray 2 to increase the paper loading capacity of the printer.
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Tray 2 Note: Decide on a location to set the Tray 2 base. The printer will be placed on top of it, so allow enough space. Make sure the printer is turned off and disconnect the power cord from the wall outlet.
If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
Setting the printer to use the Fax feature without a computer You use this method to set up your printer for faxing when the printer is not connected to a computer or to a network. This method is used when your printer functions as a standalone fax machine.
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Connect your telecommunications equipment directly to the EXT port Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. on the back of the printer.
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Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly.
Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ-11 plug in the EXT port. Do not remove the RJ-11 plug.
Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
Connect the other telephone cord to a telephone, and then plug it into the EXT port Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. of the printer, and then plug it into an active telephone wall jack.
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Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 19. Make sure you have the following: • A telephone • An answering machine •...
Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 19.
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Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port of the printer. of the printer.
Networking the printer Installing network printers Networking the printer Installing and configuring a printer for use on a network allows users at different computers to print to a common printer. There are three methods for networking the printer: • Connect the printer to a network router using a direct Ethernet connection.
Select I agree to the terms of this License Agreement, and then click Next. Select the printer from the list, and then click Next. If there are multiple printers, select the IP or MAC address. Follow the instructions on the computer screen to complete the installation.
Right-click your printer icon, and then select Sharing. For Windows 2000: Click Shared as, and then assign a name to your printer. For Windows XP: Click Share this printer. Follow the directions on the computer screen until installation is complete.
IP address. Most networks use DHCP to assign addresses. During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is being assigned. The print object that is created in the Printers folder of the operating system will reference the MAC address of the printer in the port name.
• Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name. • The printer has a valid IP address on the network.
Learning about the printer Understanding the parts of the printer Use the Top cover Scanner glass Automatic Document Feeder (ADF) Automatic Document Feeder (ADF) tray Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF. Automatic Document Feeder (ADF) output tray...
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PictBridge port for connecting a PictBridge-enabled digital camera, a flash drive, or a Bluetooth adapter to the printer If you purchased and installed the optional Tray 2, your fully assembled printer appears as follows with the parts identified. Load envelopes, 10 x 15 cm (4 x 6 in.) photo paper, and other small card sizes.
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Tray 2 base Optional Tray 2 Use the Scanner unit Access the print cartridges. Print cartridge carrier Install, replace, or remove the print cartridges.
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Use the LINE port Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to this telephone line to receive incoming fax calls. Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem to the printer.
Using the control panel buttons and menus Using the control panel The control panel contains: • Power on/off button • 60.96 mm (2.4 inch) display capable of showing color graphics • 22 buttons The following diagrams explain the sections of the control panel:...
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Item Description Wireless indicator The light is on when the printer has wireless mode enabled. Display Shows: • Printer status • Messages • Menus Finger groove Lets you reach under the display in order to adjust it to a comfortable viewing position.
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Press To • Choose a menu or submenu item that appears on the display. • Save settings. • Feed or eject paper. • In Photo mode, select or deselect a photo. • Move upward through a submenu listing within a menu. •...
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Return to the previous level or screen within the menus and submenus. • Save the changes made in a submenu. Note: You must press printer timeouts and looses any value changes you made. • Cancel a print, copy, scan, or fax job in progress. •...
Press A keypad number or symbol In Copy mode or Photo mode: Enter the number of copies or prints you want to Navigating the control panel menus The main menu consists of these items: • Copy • Photo • Print Files •...
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The menu that matches the previously highlighted item appears: • Copy Mode menu • Photo Card Mode menu • Print Files Mode menu • Fax Mode menu • Scan Mode menu • Setup menu • Maintenance menu Within each of these menus are menu items or submenus. For instance, the Copy Mode menu has a menu item called Color.
Using Copy and the Copy Mode menu To access and navigate: From the control panel, press Press for Quick Copy if you do not want to make any changes for this copy job. If you want to make changes in the way this copy job is processed, press The Copy Mode menu appears.
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Use this N-Up Layout Content Type Change Default Settings Paper Handling submenu Use this Size Type Size - Tray 1 Type - Tray 1 Size - Tray 2 Type - Tray 2 Tray Linking Copy Source Photo Source Print Files Source Fax Source PictBridge Source Bluetooth Source...
Using Photo and the Photo Card Mode menu Make sure you have inserted a memory card or flash drive into the printer. From the control panel, press Press to view a quick slideshow of the photos on your memory card.
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Menu item How to Print All Photos Print photos directly from a memory card or flash drive. Press the card. You are presented with these menu items. The control panel instructs you to press one of these options (choices): • 1 Per Page Prints one photo per one sheet of photo paper.
Use this Layout Select the layout of your photo or how many photos print on one sheet of photo paper. Values are: • Automatic • Borderless (1 per page) • One Photo Centered Centers one photo on a page. • 1 Per Page •...
Note: If there are any photo files on the memory card or flash drive, the Photo Card menu appears. Press to return to the main menu, and press • The printer must be attached directly to the computer. Note: If your computer is attached to a network, this menu will not be active. 90°...
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• Change print values to affect print jobs of the files. Make sure the printer is connect to the computer with a USB cable. Insert a memory card or flash drive containing files of the type specified above. Wait for the printer to detect the storage device.
Use this Type - Tray 1 Size - Tray 2 Type - Tray 2 Tray Linking Copy Source Photo Source Print Files Source Fax Source PictBridge Source Bluetooth Source Menu item appears only when the optional Tray 2 is installed. Using Fax and the Fax Mode menu To access and navigate: From the control panel, press...
The Downloading scan applications list from your computer. Please wait. message appears for a few seconds. The Scan Mode menu appears. Note: If your printer is connected on a network, see “Scanning to a computer over a network” on page 122. From the Scan Mode menu, you can: •...
Using the Setup menu and submenus The Setup menu lets you set up the printer and specify and change user default settings which are available in some of the other main menus, such as the Copy Mode menu and Scan Mode menu.
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Settings Saved appears. Change settings relating to the size and type of paper loaded in the paper tray or trays. You can also turn on the tray linking feature, if your printer has the optional Tray 2 installed. Specify the values you want for the printer settings and save the values as the new user default settings.
Specify the source, Tray 1, Tray 2, or Auto for the job. Note: Select Auto so the printer uses paper from the tray containing the paper that matches the size of the incoming fax. Specify the correct paper size for both trays.
Set the volume of the tone when a control panel button is pressed to either On or Off. On is the default. Set the printer to enter a power saving mode at or after a certain time limit. Values are Now, After 10 Min, After 30 Min, After 60 Min, and Never.
Use this Photo Size Set the photo size. Values are Hagaki, L, 2L, 60 x 80 mm, A6, 10 x 15 cm, A5, B5, A4, 13 x 18 cm, 3.5 x 5 in., 4 x 6 in., 5 x 7 in., 8 x 10 in., and 8.5 x 11 in. Note: Automatic is also in the list, but it is not selectable.
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Phone Number View phone numbers and add numbers to a fax list. Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial Number. Note: Enter a name and a fax number in the provided fields using the keypad numbers. You spell out a name using the numbers associated with each letter as you would on a telephone or cell phone.
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Enter your fax number using the keypad. This number is shown on the cover page of outgoing faxes. Your Fax Name Enter the name of the printer using the keypad. This name is shown on the cover page of outgoing faxes. Cover Page Choose whether or not to send a cover page with the outgoing fax.
Use this Bluetooth Enabled Turn the Bluetooth function on or off. Discovery Mode Set the printer to acknowledge that a Bluetooth-enabled device is connected to the printer. Choose between values of On or Off. Security Choose low or high security.
From the Setup menu, press Press Press to print a user default settings list which lists the setting in the printer, the value it is set to, and its factory default. Using the Network Setup submenu The Network Setup submenu is listed only if an internal print server is installed.
10/100, or Wireless 802.11b/g. Press to save and exit. If the printer detects an active Ethernet connection when it is turning on, Ethernet is set as the default; otherwise, wireless is set as the default. Print the Wireless Network Setup page. Press View the current Service Set Identifier (SSID) being used.
Use this Set IP Netmask Set IP Gateway Using the Maintenance menu The Maintenance menu lets you check ink levels and handle various tasks related to print cartridges. From the control panel, press Press The Maintenance menu appears. The following table explains the function of each menu item in the Maintenance menu. Use this View Ink Levels Clean Cartridges...
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Change the cartridges. For more information, see “Installing print cartridges” on page 142. Press to stop the video at any time. Print a Test Page to see if the printer is functioning properly. The Test Page lists some information about the printer. Press to start this task.
PictBridge-enabled digital camera to the computer. You can also print photos using the computer. Adjust fax settings. Method 2 Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select Productivity Suite. Details Organize, search for, or print documents. Send documents to other people, or open them with various programs.
E-mail documents or photos which are scanned or saved on the computer. Character Recognition (OCR). Scan a document and save it on your computer as a PDF. Method 2 Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select All-In-One Center.
Using the Scanning & Copying tab Use the Scanning & Copying tab to perform scanning and copying tasks, to select a task from the Productivity Tools section, or to preview an image. From this section Scan Copy Productivity Tools Preview Now Note: For more information about using the Scanning &...
Note: For more information about using the Saved Images tab, click Help in the top center of the screen. Using the Maintain/Troubleshoot link The Maintain/Troubleshoot link provides you with direct links to the Solution Center and the Fax Setup Utility. Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select All-In-One Center. Click Maintain/Troubleshoot.
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Maintenance Contact Information Advanced Note: For more information, click Help in the lower right corner of the screen. Method 2 Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select Solution Center. You can • View the status of the printer. For example, while printing, the status of the printer is Busy Printing.
Opening Printing Preferences Printing Preferences is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Printing Preferences based on the type of project you want to create. You can open Printing Preferences from almost any program: With a document open, click File ª...
Using the Photo Editor Use the Photo Editor software to edit graphics or photos. Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select Photo Editor. Click File ª Open. Select the image you want to edit. Click Open.
Pick up a color using the eyedropper. Select Page Setup options. Select Options to customize the toolbar appearance or select a different setting for printing photos. Access links to the Lexmark Web site. Access Help for additional information. Uninstall the Toolbar.
Method 3 Click Start ª Programs or All Programs ª Lexmark 9300 Series. Click Fax Solutions. Click Start ª Programs or All Programs ª Lexmark 9300 Series. Click Lexmark Productivity Suite. The Productivity Suite screen appears. Click the Fax icon.
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• Send a fax. • Adjust the Speed Dial list and other fax settings. • View and use the Phonebook, so you can add new contacts or groups, edit or delete contacts or groups, and add contacts or groups to Speed Dial lists. •...
If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. Pull Tray 1 completely out of the printer. Move the paper guides to the sides of Tray 1.
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Load the paper. Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Insert Tray 1.
Note: The tray cannot be completely inserted so it is flush with the printer front if you extended the tray to accommodate A4- or legal-size paper. Do not try to force the tray in further. Flip up the paper exit tray stop to catch the paper as it exits.
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Move the paper guides to the sides of Tray 1. Use the envelope icon and the 10 x 15 cm (4 x 6 in.) photo card outline on the bottom of Tray 1 to help you position envelopes or photo cards in the tray. Note: Do not mix paper types in the tray.
Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo cards. Insert Tray 1. Flip up the paper exit tray stop to catch the envelopes or photo cards as they exit. Note: Envelopes and photos require more drying time.
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• The letterhead side of the paper faces down. • The top of the letterhead feeds into the printer first. • The paper guides rest against the left, right, and bottom edges of the paper. •...
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You load letter- or A4-size label sheets. • The print side of the labels faces down. • The top of the labels feeds into the printer first. • The paper guides rest against the left, right, and bottom edges of the label sheets.
• The print side of the banner faces down when loading. • The leading edge of the banner paper feeds into the printer first. • You have selected the correct paper size for the banner in Printing Preferences. For more information, see “Using the Printing Preferences tabs”...
You can load Tray 2 with letter, A4, or legal-size paper. You can load plain or photo paper types. Note: Do not load any other paper sizes or types into Tray 2. Pull Tray 2 completely out of the printer. Move the paper guides to the sides of Tray 2.
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Note: If you are loading A4 or legal-size paper, squeeze the lever and pull to extend the tray. Load the paper.
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Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Insert Tray 2. Flip up the paper exit tray stop to catch the paper as it exits. Note: If you loaded A4 or legal-size paper, pull the paper exit tray stop to extend it fully.
Loading original documents into the Automatic Document Feeder You can load up to 50 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.
• The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Make sure the computer and the printer are on. Open the top cover. Place the original document facedown on the scanner glass in the upper left corner. The arrows which surround this corner remind you of the proper placement.
You must load the same size and same type of media in both trays. When the trays are linked, the printer has a total paper capacity of 300 sheets, since Tray 1 and Tray 2 each hold 150 sheets.
Tray linking is now set only if you press submenus, so continue with the following steps. Note: Defining the tray in each of the submenus tells the printer which tray it will feed paper from when it prints a copy, photo, print, fax, PictBridge, or Bluetooth job.
Printing Printing a document Load paper. With a document open, click File ª Print. Click Properties, Preferences, Options, or Setup. Adjust the settings. Click OK. Click OK or Print. Printing multiple copies of a document You can print multiple copies of: •...
Click OK. Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark ª...
Follow the instructions on the screen. When you are finished making changes, click Done. Select the size you want, the blank paper size in the printer, and the number of copies you want. Click Print Now. Printing files from a memory card or flash drive Make sure the printer is connected to a computer, and both the printer and the computer are on.
From the Print Setup tab, select the number of copies to print. Select the Collate Copies check box. If you want to print with reverse page order, select the Print Last Page First check box. Click OK. Click OK or Print. Printing the last page first (reverse page order) Load paper.
If you want each page image to be surrounded by a border, select Print Page Borders. Click OK. Click OK or Print. Printing transparencies Load transparencies. With a document open, click File ª Print. Click Properties, Preferences, Options, or Setup. The Print Setup tab appears.
Note: To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a banner Pull Tray 1 completely out of the printer. Remove all paper from Tray 1. Move the paper guides as though you were loading legal-size paper.
Printing on both sides of the paper (duplexing) When you select two-sided printing (duplexing), the printer prints on both sides of a sheet of paper. If your printer has a duplex unit installed, the printer automatically prints on both sides of each sheet.
Canceling a job from a computer running Windows Canceling a job from the taskbar When a job is sent to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
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Press the Delete key on the keyboard. Canceling a job from a Macintosh computer running Mac OS 9.x When sending a job to print, the printer icon for the selected printer appears on the desktop. Double-click the printer icon on the desktop.
Secure Digital/Multi Media Card Compact Flash/Microdrive Wait for the light located near the top memory slot on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from a memory card.
174. Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
Transferring photos from a memory device to a computer using Fast Pics If the printer is connected directly to a computer, you can transfer photos to the computer from a memory card or flash drive. Note: You cannot transfer photos from a memory device to a computer through a print server.
From the main menu, press The Photo Card Mode menu appears with View Slideshow highlighted. Press repeatedly until Save Photos to Computer is highlighted. Press Press Follow the instructions on the computer screen. Printing photos using the control panel Viewing or printing photos Insert a memory card or flash drive.
Editing a photo before printing Load a stack of photo paper in Tray 1 or one sheet in the small media feeder. Note: Make sure to load the paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive.
Press Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera.
• The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
To print each photo on a separate sheet of photo paper: From the Photo Prints section, click Next. Select the size for each photo, the paper size in the printer, and the number of copies you want. Click Print Now.
Creating and printing a scrapbook or album page Load paper. For best results, use photo or heavyweight matte paper. Make sure to load the paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) From the desktop, double-click the Productivity Suite icon.
Click on one of the available color effects. The choices are Antiquing - Gray, Antiquing - Brown, or Colorize - Sepia. Click OK. Your photo is shown on the screen with the color effect applied. Method 2 Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select Photo Editor.
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Click File ª Print. Specify the number of copies, the paper size, the image position on page, and whether to rotate the photo for a better fit. Click View All Printer Settings to make additional print adjustments if needed. Click OK. Click Print.
Bluetooth-enabled device. Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
Bluetooth Dongle Connected. Warning: Do not touch cables, the Bluetooth adapter, or the printer in the area shown while actively printing from the Bluetooth-enabled device. A loss of data can occur. Also, do not remove the Bluetooth adapter while actively printing from the Bluetooth-enabled device.
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24 hours before stacking, displaying, or storing. • If a Bluetooth adapter is removed, the printer detects that it is missing and the following message appears on the printer display for five seconds: Bluetooth Dongle Disconnected. S D /M...
Copying Automatic Document Feeder (ADF) Use the Automatic Document Feeder (ADF) for multiple-page A4, letter or legal size documents. Note: If you want to customize copy settings, see “Using Copy and the Copy Mode menu” on page 43. Making a copy Load paper.
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If you want to choose specific copy settings for this one copy job, such as color or black and white, number of copies, reduce/enlarge, or quality, press The Copy Mode menu appears. Press repeatedly to scroll to the menu items: •...
Copying on both sides of the paper (duplexing) If your printer has a duplex unit installed, you can copy on both sides of a sheet of paper. Note: Use plain paper in letter or A4 size for making duplex copies. Do not make duplex copies on envelopes, card stock, or photo paper.
From the control panel, press Press The Copy Mode menu appears. repeatedly until 2-Sided Copies is highlighted. Press Note: The 2-sided Copies option appears only if there is a duplex unit installed. repeatedly until the option you want appears. Choose 1-Sided Original, 2-Sided Copy (if Press you are copying a one-sided document) or 2-Sided Original, 2-Sided Copy (if you are copying a two-sided document).
Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts. Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing down.
Making a copy lighter or darker If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker. Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing down.
Note: If you want to customize scan settings, see “Using Scan and the Scan Mode menu” on page 51. Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Customizing scan settings using the computer Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the desktop, double-click the Productivity Suite icon.
Scanning documents or images for e-mailing Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Scanning to a computer over a network Make sure: • The printer is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are all turned on. • The printer is configured to scan over a network (Direct IP Printing).
Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass. From the control panel, press Press The message Downloading scan applications list from your computer.
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Destination To cancel WordPad • From the control panel, press • From the desktop, when a screen appears, click Cancel Scan.
Using the computer, see “Customizing settings using the Fax Setup Utility” on page 136. Sending a fax Entering a fax number Make sure the printer is on and it is connected to a working phone line. From the control panel, press Press The Fax Mode menu appears.
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Enter a fax number using: Method The text box Name Search Phone Number Search Group Search How to Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. •...
Dial numbers” on page 132. Sending a fax using the control panel Make sure the printer is on and is connected to a working phone line. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
You can scan a document to the computer and then fax it to someone using the software. Make sure the printer is connected to: • A computer, and both the printer and the computer are on. • A working phone line.
Sending a fax while listening to a call (On Hook Dial) The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.
If the printer does not detect a fax, the answering machine receives the call. Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings.
Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.
Press repeatedly until you reach Fax Forward. Press Press repeatedly until the value you want appears. Press Enter the number to which you want to forward the fax. Press to save the number. Setting Auto Answer to On From the control panel, press Press The Fax Mode menu appears.
Click Adjust speed dial list and other fax settings. Click the Speed Dial tab. To add a fax number to your Speed Dial list: Click the next empty line in the list. Enter a fax number. Place the cursor in the Contact Name field. Enter a contact name.
Use this Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers. You spell out a name using the numbers associated with each letter as you do on a telephone or cell phone.
Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number.
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Click each tab, and change the settings as needed. Dialing and Sending Options • Select the telephone line format you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes: –...
Ringing and Answering Fax Printing / Reports Speed Dial Click OK after you finish customizing the settings. Close the Fax Setup Utility. Setting up a fax footer From the control panel, press Press Press repeatedly until the Fax Setup submenu is highlighted. Press repeatedly until the Fax Printing submenu is highlighted.
Block Host Settings menu item. repeatedly until On appears. Press Press to save and exit. Method 2 Click Start ª Programs or All Programs ª Lexmark 9300 Series. Select Productivity Suite. repeatedly until Setup is highlighted.
Blocking junk faxes If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number. To turn on the Block List feature: From the control panel, press Press repeatedly until the Fax Setup submenu is highlighted.
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repeatedly until On appears. Press Press to save and exit. If you want to print a list of blocked faxes: From the control panel, press Press repeatedly until the Fax Setup submenu is highlighted. Press Press repeatedly until the Fax Blocking submenu is highlighted. Press Press repeatedly until you reach Print Blocked Fax List.
Make sure the printer is on. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. Press down on the cartridge carrier latch to raise the cartridge carrier lid. Remove the used print cartridge.
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Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. Lift the scanner unit. Press down on the cartridge carrier latches to raise the cartridge carrier lids. Insert the black cartridge or photo cartridge in the left carrier. Insert the color cartridge in the right carrier. Close the lids.
Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Note: Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. • Use a paper that is a heavier weight or bright white.
repeatedly until Align Cartridges is highlighted. Press Press An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles Load plain paper.
Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.
Removing the printer from the Tray 2 base If you need to move the printer to a different location, be sure you first remove the printer from the Tray 2 base. This helps to avoid damaging the printer and the base.
Refilling a print cartridge The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.
“Page does not print” on page 152 • “Cannot print from digital camera using PictBridge” on page 153 • “Printer does not recognize optional Tray 2” on page 153 • “Duplex unit does not operate correctly” on page 153 Incorrect language appears on the display...
Selecting a different language after initial setup Setting the date and time You can set the date and time on the printer in two ways: From the Initial Setup menu repeatedly until Set Date and Press Time is highlighted. Press The Set Date and Time menu appears.
Check the USB cable for any obvious damage. connected Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer.
If necessary, double-click setup.exe. Follow the instructions on the computer screen to install the software. Software may not be Uninstall the printer software, and then reinstall it. For more information, see installed correctly “Removing and reinstalling the software” on page 185.
Plug the power cord into the wall outlet. Press Software may not be Uninstall the printer software, and then reinstall it. For more information, see installed correctly “Removing and reinstalling the software” on page 185. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Note: Do not use Lexmark Premium Photo paper. Your print cartridges are not compatible with this type of paper. •...
Each paper brand accepts ink differently and prints with color variations. paper If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Note: Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Click Print Setup. Click Borderless. From the software application, click File ª Print. Be sure paper size matches the printer Click Properties, Preferences, Options, or Setup. setting Click Print Setup. From the Paper Size drop-down menu, select the paper size.
Make sure the printer is connected to your computer using a USB cable, and that both the printer and the computer are turned on. If the printer is connected to a print server or connected on a wireless network, you cannot print files contained in the flash drive.
Cannot print from a Bluetooth-enabled device Make sure that the Bluetooth mode and the Bluetooth Discovery mode are enabled on your printer Make sure you type in the correct pass key Make sure that the external Bluetooth-enabled device is configured to communicate with the Bluetooth adapter...
Copier does not respond Check messages If an error message is displayed, see “Error messages” on page 175. Check power If the Software may not be For more information, see “Software may not be installed correctly” on page 153. installed correctly Scanner unit does not close Check for obstructions Lift the scanner unit.
Check the USB cable for any obvious damage. connected Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer.
Scanning takes too long or freezes the computer Other software may be Close all programs not being used. running Click Start ª Programs or All Programs ª Lexmark 9300 Series. Change the scanning resolution to a lower value Select All-In-One Center.
If you hear a dial tone, connect the printer to that wall jack. Review digital phone The fax modem is an analog device. Certain devices can be connected to the printer so that service checklist digital telephone services can be used.
Scan the original document one page at a time. Can send but not receive faxes Load paper Load paper to print any faxes that have been stored in the printer. Check if Auto Answer is If Auto Answer is on: •...
Press Press Press Press Can receive but not send faxes Check mode selection To make sure the printer is set for faxing: Press Press Check document Load the original document faceup in the Automatic Document Feeder (ADF) or facedown placement on the scanner glass in the corner indicated by the arrows.
• Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press...
Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern in order for the printer to display Caller ID information. For more information, see “Using Caller ID” on page 131.
Paper jam in the Automatic Document Feeder (ADF) Flip open the ADF by grasping the notch in the left side of the ADF and pulling up. Firmly grasp the paper, and gently pull it out.
Close the ADF. Press Paper jam in the duplex unit Press the button as you grasp the handle on the duplex unit. Pull out the duplex unit. Push down on the button on the rear access door.
Align and install the duplex unit. Press Paper jam in Tray 1 or optional Tray 2 Pull Tray 1 completely out of the printer or pull the optional Tray 2 completely out of its base. Remove the jam: For Tray 1:...
If the jam is visible from the front and there is enough of the envelope or photo card to grasp, to remove the jam: Pull Tray 1 about 50.8 mm (2 inches) out of the printer. Grasp the envelope or photo card and pull it out.
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If the envelope or photo card cannot be grasped from the front and is barely visible, to remove the jam: Press the button as you grasp the handle on the duplex unit. Pull out the duplex unit. Push down on the button on the rear access door. Lower the door slightly.
Check paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. • Load paper with the print side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
• To rest against the edges of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media Check for paper jams Check for and clear any paper jams. For more information, see: •...
Memory card cannot be inserted Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 98. Check memory card See “Inserting a memory card”...
Photo Size highlighted. Press until the size of the photo paper loaded in the printer appears. If you want to print more than one photo on the photo paper, select a smaller photo size than the size of the photo paper loaded in the printer.
If you are printing a photo or a DPOF selection from a memory card or using a PictBridge-enabled camera to print a photo, the printer does not support the paper size you have set.
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Error message Solution Black and Color Ink Press any button to clear the message and continue. Order black and color print cartridges. For more information, see “Ordering supplies” on page 147. Black Ink Low Press any button to clear the message and continue. Order a black print cartridge. For more information, see “Ordering supplies”...
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Error message Solution • Error 1102 Procedure 1 • Error 1203 Remove the print cartridges and close the cartridge carrier lids. • Error 1204 Disconnect the power cord from the electrical outlet. • Error 120F Reconnect the power cord to the electrical outlet. (Procedure 1) If the Reinsert the print cartridges.
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Photo Ink Low Press any button to clear the message and continue. Order a photo print cartridge. For more information, see “Ordering supplies” on page 147. Printer Carrier Raise the scanner unit. Stall Remove any objects blocking the path of the print cartridge carrier.
• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.
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Hook Dial)” on page 129. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press highlighted.
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Hook Dial)” on page 129. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press highlighted.
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Phone Line Busy Phone Line Error Solution The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals of up to 8 minutes. To change the redial settings: From the control panel, press highlighted.
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Error message Remote Fax Error Unsupported Fax Mode Solution Resend the fax. There may have been a problem with the quality of the telephone line connection. Lower the transmission speed of your outgoing fax: From the control panel, press highlighted. Press repeatedly until Fax Setup is highlighted.
Press Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. Click Start ª Programs or All Programs ª Lexmark 9300 Series.
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden...
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
158 cannot print from a flash drive 157 cannot print from digital camera using PictBridge 153 cannot print to network printer 32 cannot scan to application 161 cannot scan to computer over network 162 cannot send or receive fax 162...
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PBX 136 setting date and time 150 setting number of rings before automatic answering 135 setting the printer to fax from the computer using Productivity Suite 18 setting up dialing prefix 134 using a Group Search 125...
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170 paper jam in the Automatic Document Feeder 167 paper jam in the duplex unit 168 paper jam in the printer 166 paper jam in Tray1 or Tray2 169 paper or specialty media misfeeds 172...
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165 printer software reinstalling 185 removing 185 using 64 Printer Status dialog 68 printer to be configured does not appear in list of printers found on network 32 printing all photos 103 banner 94 blocked fax list 140...
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130 fax forwarding 131 manually 130 using an answering machine 130 recycling Lexmark products 148 WEEE statement 190 reducing an image 117 red-eye reducing 70 remote fax error 184 removing print cartridges 142 removing printer from Tray 2 base 147...
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170 paper jam in the Automatic Document Feeder 167 paper jam in the duplex unit 168 paper jam in the printer 166 paper or specialty media misfeeds 172 printer does not feed paper, envelopes,...
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