Scanning Takes Too Long Or Freezes The Computer; Poor Scanned Image Quality; Partial Document Or Photo Scans; Cannot Scan To An Application - Lexmark 9300 Series User Manual

Scanning takes too long or freezes the computer

Other software may be
running
Change the scanning
resolution to a lower value

Poor scanned image quality

Check messages
Clean the scanner glass
Adjust the quality of the
scan
Review steps to improve
print quality
Are you scanning from a
newspaper, magazine, or
glossy paper?
Check quality of original
document
Check document
placement

Partial document or photo scans

Check document
placement
Check paper size

Cannot scan to an application

Select a different
application
Close all programs not being used.
Click Start ª Programs or All Programs ª Lexmark 9300 Series.
1
2
Select All-In-One Center.
3
From the Scan area, click See More Scan Settings.
4
Click Display Advanced Scan Settings.
5
From the Scan tab, select a lower scan resolution.
If an error message is displayed, see "Error messages" on page 175.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with
water.
1
Make sure the printer is connected to a computer, and both the printer and the
computer are on.
2
Load an original document facedown on the scanner glass in the corner indicated by
the arrow icons.
3
From the desktop, double-click the Productivity Suite icon.
4 Click Scan.
The All-In-One Center appears with the Scanning & Copying tab expanded.
5
From the Select Scan Quality section, select another DPI setting.
6
Click Scan Now.
See "Improving print quality" on page 144.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see
"Scanning clear images from magazines or newspapers" on page 122.
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
Make sure the document or photo is loaded facedown on the scanner glass in the corner
indicated by the arrow icons.
Make sure the document or photo is loaded facedown on the scanner glass in the upper
left-hand corner.
Make sure the paper size being used matches the size you selected.
1
From the Selected Application Does Not Support Multiple Pages dialog, click
Cancel.
2
From the All-In-One Center Scanning & Copying tab, choose a different application
from the "Send scanned image to" menu.
3
Scan the document.
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