IBM x3200 M3 7327 Service Manual page 116

Table 5. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3200 M3 Types 7327 and 7328," on page 133 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component
166-819-xxx IMM
166-820-xxx IMM
96
System x3200 M3 Types 7327 and 7328: Problem Determination and Service Guide
Test State
IMM I2C Test Aborted
IMM I2C Test Aborted
Description Action
IMM I2C test
1. Turn off the system and disconnect it
stopped: a
from the power source. You must
command response
disconnect the system from ac power
could not be
to reset the IMM.
provided; the SDR
2. After 45 seconds, reconnect the
repository is in
system to the power source and turn
update mode.
on the system.
3. Run the test again.
4. Make sure that the DSA code is at
the latest level. For the latest level of
DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 221.
6. Run the test again.
7. If the failure remains, go to the IBM
Web site for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
IMM I2C test
1. Turn off the system and disconnect it
stopped: a
from the power source. You must
command response
disconnect the system from ac power
could not be
to reset the IMM.
provided; the
2. After 45 seconds, reconnect the
device is in
system to the power source and turn
firmware update
on the system.
mode.
3. Run the test again.
4. Make sure that the DSA code and
IMM firmware are at the latest level.
5. Make sure that the IMM firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 221.
6. Run the test again.
7. If the failure remains, go to the IBM
Web site for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.