Troubleshooting From A Pc - Panasonic DX-2000 Service Manual

10.10

Troubleshooting from a PC

Troubleshooting is an art of seeking out the cause of a problem and eliminating the problem by managing of eliminating the cause.
No matter what the problem is on your network, the OSI Reference Model serves as an excellent reference tool to help you locate
the area of trouble.
One of the simplest tools available, is the DOS command-line prompt from your Windows PC.
Listed below are the most often used command-line prompts that you can use at the customer's network PC. Some commands are
available as an option for checking with more detail.
Command
Ping Ping 192. 168. 1. 30
Ipconfig /all Ipconfig /all
Tracert Tracert 192.168.2.245 Checking for the datagram route between your PC and the target destination
Netstat Netstat
Netstat -nr
Net view Net view
Nslookup Nslookup
Note: Before taking corrective action, you must check the physical connections or wiring first.
Sample
Checking for physical connection between your PC and the target destination
(192.168.1.30)
Checking for current network configuration (Host Name, DNS server, IP address,
Subnet Mask, Default Gateway, MAC address, WINS etc)
For Windows 95/98, please type "winipcfg" instead of Ipconfig/all
(192.168.2.245)
Active connection list
Active route for your subnet.
All special assigned IP addresses are also shown
Checking for the current file sharing Host Name
Checking for the DNS server IP address.
This command is available for Windows NT only.
Purpose
348