4 Troubleshooting
4.1.
Initial Troubleshooting Flowchart
START
Plug the Power Cord in and turn
the Power Switch ON.
Does the unit power up normally?
Does the unit produce normal
copies?
Troubleshoot communication
problems (transmission, reception,
dialing, polling, information codes,
or diagnostic codes.) (Sect. 4.6-4.8)
No
Does the LCD display function
Yes
correctly?
Troubleshoot any 3-digit
INFO. CODE displayed
(Sect. 4.3).
No
Does the original document feed
Yes
through correctly?
Does the recording paper exit the
unit?
Troubleshoot printed copy quality
problems (Sect. 4.4).
No
Yes
No
Yes
No
Yes
132
Troubleshoot Improper LCD
Display (Sect. 4.2).
Troubleshoot the Document
Feeder (Sect. 4.5).
Check for recording paper path
problems.