Panasonic DX-2000 Service Manual
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Panasonic DX-2000 Service Manual

Panasonic DX-2000 Service Manual

Panasonic dx-2000 facsimile machine
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Order Number : MGCS001207C0
Facsimile
DX-2000
© 2000 Matsushita Graphic Communication Systems, Inc.
All rights reserved. Unauthorized copying and distribution is
a violation of law.

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Summary of Contents for Panasonic DX-2000

  • Page 1 Order Number : MGCS001207C0 Facsimile DX-2000 © 2000 Matsushita Graphic Communication Systems, Inc. All rights reserved. Unauthorized copying and distribution is a violation of law.

  • Page 3: Table Of Contents

    Table of Contents General Description ........5 2.11. Fan Duct (520), Printer Motor (650), Motor Bracket (641) ....... 43 Overview...........5 2.12. Laser Unit (429), Feed Roller (618), General Features and Functions ....5 Paper Feed Roller (746), General Specifications......8 Clutch Gear Assembly (660), Paper Feed Solenoid (744), Scanner Specifications ......11 Fan Unit (622) ........
  • Page 4 Table of Contents Service Modes ........193 Options and Supplies ......313 Service Mode Table......193 Options and Supplies ......313 Service Mode 1 9.2. Installing the Memory Card (Function Parameter Setting)....194 (Flash Memory Card and / or D-RAM Card) ......315 Service Mode 3 (Printout of Lists, 9.3.

  • Page 5: General Description

    1 General Description Overview This section covers the features and specifications of the plain paper facsimile transceiver “Panasonic DX-2000”. This fax machine can transmit and receive on the Public Switched Telephone Network (PSTN) in modes conforming to ITU-T Group 3 recommendations.
  • Page 6 14. Multiple Operation Multiple Access operations can store documents and their destinations even during reception or memory transmission. It can also receive during document storage. The DX-2000’s dual port capability, allows simultaneous G3 Fax and LAN operations. 15. Halftone (Photo) For transmission or copying, this function ensures high quality reproduction of gray-shaded or photographic documents.
  • Page 7 30. Inbound Routing (Internet Communication Feature) The DX-2000 can route documents received from a G3 fax machine to an email address(es) or to Internet Fax machine(s) connected to LAN as an email, as well as to other G3 fax machine(s) over the telephone line. It can also perform a sub- address and TSI query within its auto dialer and route the received document(s) to the one-touch and/or abbreviated number stations matching the specified sub-address or the sending machine’s TSI.

  • Page 8: General Specifications

    This feature can save you time and transmission costs by allowing you to send the same documents or email from a DX-2000, DX-1000 or from a PC to another DX-2000 or DX-1000 over the Internet to be relayed to multiple G3 machines at the same time.
  • Page 9 6. Modem Speed 33600 - 2400 bps @2400 step (QAM with TCM) V.17 14400, 12000, TC9600, TC7200 bps (QAM with TCM) V.33 14400, 12000 bps (QAM with TCM) V.29 9600, 7200 bps (QAM) V.27ter 4800, 2400 bps (PhM) 7. Coding Scheme MH (Modified Huffman) : PSTN/LAN MR (Modified Read)
  • Page 10 13. Automatic Dialing Dialing Signal 10 PPS/20 PPS/DTMF Dialing Method One-Touch Dialing Up to 40 keys (including 8 programmable keys) Abbreviated Dialing Up to 160 stations Manual Number Dialing Up to 70 stations (Direct Dialing) (Up to 36 digits including pauses : PSTN) (Up to 60 characters : LAN) Programmable Dialing Up to 8 programmable keys...

  • Page 11: Scanner Specifications

    Scanner Specifications 1. Document Dimensions Width Minimum 148 mm Maximum 280 mm Length Minimum 128 mm Maximum 356 mm (Note: With operator’s assistance, a maximum of 2000 mm length document can be sent (one page at a time) through the ADF. 2.

  • Page 12: Power

    5. Non Printable Margin The shaded areas represent the unprintable area on the recording paper. 4 mm 4 mm 4 mm 4 mm 6. Printing Speed 10 ppm (6 seconds/page) 7. Fuser Warm Up Time Within 70 seconds after turning the power on. [Room Temperature: 20 to 35°C] [Power Voltage: Minimum 115 V] Power...

  • Page 13: Construction

    1.8. Construction Dimensions (W x D x H) 437 x 493 x 307 mm Weight (excluding paper) Approximately 17 Kg 1.8.1. External View 632 mm 677.5 mm 437 mm...
  • Page 14 1.8.2 Control Panel 205 mm ON LINE TONER ALARM DARKER 400 dpi FAST LIGHTER FINE QUALITY HALFTONE CONTRAST RESOLUTION VOLUME DIRECTORY MEMORY INTERNET SEARCH SPACE SYMBOLS CAPS STAMP MONITOR PAUSE SUB-ADDR REDIAL ABBR FLASH FUNCTION CLEAR STOP COPY TONE OPER START...

  • Page 15: Specification Table

    1.9. Specification Table DX-2000 DX-1000 Items PSTN PSTN Main Specification Compatibility TCP/IP TCP/IP SMTP/POP3 SMTP/POP3 MIME MIME Modem Speed (kbps) 33.6 - 2.4 14.4/12/9.6/7.2/4.8/ Coding Scheme MH/MR/MMR/JBIG MH/MMR MH/MR/MMR MH/MMR ECM (Conforms to ITU-T) Yes (MMR/JBIG) Short Protocol Yes (B, D)
  • Page 16 DX-2000 DX-1000 Items PSTN PSTN Optional Document Memory Backup No (Not required) Printer Page Memory ← Page Memory 4 MB (D-RAM Memory) Optional Page Memory (D-RAM Memory) 2 MB 4 MB 8 MB Copy Quality ← ← Contrast Selection Yes (3 levels) [New Type] ←...

  • Page 17: Function Table

    1.10. Function Table DX-2000 DX-1000 Items PSTN PSTN Dual Operation Dual Port Communication (PSTN & LAN) Yes (Simultaneous) Direct XMT Reserve ← Memory XMT Reserve Max. Number of Memory Job Files 70 Files 30 Files Dialing/Telephone Features ← One-Touch Keys ←...
  • Page 18 DX-2000 DX-1000 Items PSTN PSTN DNS client Polling Features Polling ← Turnaround Polling Multi-Station Polling Yes (270 stations) Yes (250 stations) ← Continuous Polling XMT ← Continuous Polling RCV ← Deferred Polling ← Deferred Multi-Station Polling ← Direct Polling XMT ←...
  • Page 19 DX-2000 DX-1000 Items PSTN PSTN ← Internal Demo ← 2-W Leased Line AI (Intelligent) Redial Yes (Up to 4 files) Yes (Up to 2 files) ← Auto Multi-copy ← Auto Forwarding ← Check & Call Function Note: During Dialing Mode, the START button must be pressed to initiate fax communication. During this mode automatic...

  • Page 20: Disassembly Instructions

    2 Disassembly Instructions 2.1. General Disassembly Flowchart...

  • Page 21: Power Cord (1208)

    2.2. Power Cord (1208), Telephone Line Cable (1207), Document Return Tray (138 and 139), Recording Paper Tray (1206), Paper Cassette (1018) (1) Turn the Power Switch to the OFF (O) position. (2) Disconnect the Power Cord (1208). (3) Disconnect the Telephone Line Cable (1207) and LAN Cable.

  • Page 22: Sub Rear Cover (114)

    2.3. Sub Rear Cover (114), Internet Enclosure (1103), LANB PC Board (1102), LANC PC Board (1101), FRM PC Board (1104), Rear Cover (108), Left Side Cover (107), Front Cover (105), Speaker (133) (1) Open the Printer Cover (122). (2) Remove the Toner Cartridge. (3) Open the Control Panel Unit.
  • Page 23 (10) Disconnect the Ribbon Cable Connector (CN7) on the LANB PC Board. Caution: When re-installing the Ribbon Cable, ensure that the connector with the larger Ferite Core is inserted into the LANB PC Board (CN7). (10) (11) Disconnect Connector CN1 and CN2 on the LANB PC (12) Board.
  • Page 24 (18) Remove 3 Screw (B1). (19) Remove the Rear Cover (108). (19) (18) (20) Close the Control Panel Unit. (10) (10) (22) (21) 3 Screws (B1). (22) Hold in the center and release the Latch Hook. (23) Remove the Left Side Cover (107). (23) (21) (24) Open the Control Panel Unit.
  • Page 25 Cleaning Separation Rubber (229) (1) Open the Control Panel Unit. (2) Remove the Pre-Feed Cover (223). (3) Clean the Separation Rubber (229) with a soft cloth, soaked with isopropyl alcohol.

  • Page 26: Paper Guide Cover (110), Transmit Guide (117), Sns Assembly (121)

    2.4. Paper Guide Cover (110), Transmit Guide (117), SNS Assembly (121) (1) Remove the Front Cover (105) and the Rear Cover (108) (Refer to 2.3.). (2) 2 Screws (19). (3) Remove the Paper Guide Cover (110). (4) 5 Screws (19). (5) Release two Latch Hooks.
  • Page 27 (9) 1 Screw (19). (11) (10) Release two Latch Hooks. (11) Remove the SNS Assembly (121). (10)

  • Page 28: Low Voltage Power Supply Unit

    2.5. Low Voltage Power Supply Unit (502), FCB PC Board (522), LCU PC Board (519), LPC PC Board (555), Control Panel Unit, PNL PC Board (214) (1) Remove the Left Side Cover (107) and the Rear Cover (108) (Refer to 2.3.). (2) 4 Screws (19).
  • Page 29 (11) Close the Control Panel Unit. (12) 2 Screws (19). (11) (13) Remove the LCU Bracket (512). (12) (13) (14) Disconnect Connector CN25 on the LCU PC Board. (15) 2 Screws (C8). (16) (15)x2 (16) Remove the LCU PC Board (519). (14) (17) 3 Screws (19).
  • Page 30 (22) 1 Screw (19) and remove the Ground Strap (540). (25) (24) (23) Disconnect Connector CN11 on the FCB PC Board. (24) Remove the Harness from the clamp. (25) Remove the Control Panel Unit. (23) (22) (26) Remove the Battery Holder (1114) Assembly. (28) (26) (27) Release 4 Latch Hooks.
  • Page 31 (33) Release Latch Hook. (34) (34) Carefully lift the LCD Unit (215). (33) (35) Disconnect Connector CN42 on the PNL PC Board. (36) Remove the LCD Unit (215). (36) (35) (37) Release 4 Latch Hooks on the back of the LCD Holder. (38) (38) Remove the LCD Holder (232).

  • Page 32: Transmitter Chassis (301), Scanner Assembly (340), Led Array Assembly (333), Verification Stamp Assembly

    2.6. Transmitter Chassis (301), Scanner Assembly (340), LED Array Assembly (333), Verification Stamp Assembly (1) Remove the Front Cover (105), Rear Cover (108) (Refer to 2.3.) and the Control Panel Unit (Refer to 2.5.). (2) Remove all the harnesses from the clamps. (3) Disconnect Connector CN8 on the FCB PC Board.
  • Page 33 (10) 6 Screws (19). (10)x6 (11) Remove the LED Array Bracket 1 (332) and LED Array Bracket 2 (351). (11) (12) 8 Screws (9H). (13) Remove two LED Array Assemblies (333). Note: UF-885 has only one LED Array Assembly. (13) (12) (14) 1 Screw (19).

  • Page 34: Adf Roller (323), Pre-Feed Roller (325), Eject Roller (330), Feed Roller (328), Transmission Gear Assembly, Transmit Motor (346)

    2.7. ADF Roller (323), Pre-Feed Roller (325), Eject Roller (330), Feed Roller (328), Transmission Gear Assembly, Transmit Motor (346) (1) Remove the Front Cover (105), Rear Cover (108) (Refer to 2.3.), Control Panel Unit (Refer to 2.5.) and the Transmitter Chassis (301) Assembly (Refer to 2.6.). (2) 1 Screw (19).
  • Page 35 (11) Remove the Scanner Glass (341). (12) (12) Remove the Stamp Head Assembly. (11) Note: Before reassembling, clean both sides of the Scanner Glass (341) with a soft cloth, soaked with isoproyl alcohol. (13) Release the hook on the drive gear. (14) Remove the B31B61 Drive Gear (314).
  • Page 36 (18) 6 Screws (19). (19) Remove the Motor Bracket A (304) with the Transmission (19) Gear Assembly. (18) Note: Apply Molykote EM-502L Grease to the Transmit Motor (346) Gear, B35 Drive Gear (Feed Roller) (326) and B35 Drive Gear (Eject Roller) (326). (20) Remove the B30 Gear (307).

  • Page 37: Toner Sensor (639), Timing Sensor (610), Bias Transfer Roller (630)

    2.8. Toner Sensor (639), Timing Sensor (610), Bias Transfer Roller (630) (1) Open the Printer Cover (122) (Refer to 2.3.). (2) 2 Screws (19). (3) Remove the Toner Sensor Cover (640). (4) 1 Screw (19). (5) Remove the Toner Sensor Assembly. (6) Disconnect Connector and remove the Harness from the Upper Transport Guide.
  • Page 38 (13) 2 Screws (19). (14) Remove the Upper Transfer Guide (635). (13) (14) (15) Release 2 Latch Hooks. (16) Remove the Timing Sensor (610). (16) (15) (17) 2 Screws (19). Black (17) (18) Remove the BTR Guide (629). (18) (19) Remove the Bias Transfer Roller (630). (19) White (17)

  • Page 39: Fuser Unit (431), Fuser Lamp (408), Thermistor Assembly (405), Paper Exit Sensor (610)

    2.9. Fuser Unit (431), Fuser Lamp (408), Thermistor Assembly (405), Paper Exit Sensor (610) (1) Remove the Left Side Cover (107) (Refer to 2.3.). (2) Disconnect 2 Connectors. (3) Disconnect the Relay Connector. (4) 1 Screw (19). (5) Remove the Ground Strap (653). (4) (5) (6) 3 Screws (4N).
  • Page 40 (14) 2 Screws (23). (14) (15) Remove the Fuser Cover (401). (15) (16) Remove the Paper Exit Sensor (610). (17) Disconnect Connector. (17) (16)

  • Page 41: Fuser Roller (414), Pressure Roller (409), Eject Roller (422)

    2.10. Fuser Roller (414), Pressure Roller (409), Eject Roller (422) (1) Remove the Fuser Unit (431) (Refer to 2.9.). (2) 2 Pressure Springs (412). (3) 2 C-Rings (418). (4) Remove the E24 Drive Gear (417). (5) Remove 2 P17L6.8 Bushings (416). (6) Remove the Fuser Roller (414).
  • Page 42 (10) Remove the Pressure Roller (409). Caution: (10) Do not scratch the surface of the Pressure Roller when removing or re-installing it. (11) Remove the Black and the White Bushings (423) (424). (12) Remove the Eject Roller (422). (12) Black White (11)

  • Page 43: Fan Duct (520), Printer Motor (650), Motor Bracket (641)

    2.11. Fan Duct (520), Printer Motor (650), Motor Bracket (641) (1) Remove the the Front Cover (105), Rear Cover (108) (Refer to 2.3.), Control Panel Unit and FCB Bracket (523) (Refer to 2.5.). (2) 2 Screws (19). (3) Remove the Fan Duct (520). (4) 2 Screws (19).
  • Page 44 (12) 1 Screw (19). (12) (14) (13) Remove the Transfer Ground Spring (649). (13) (14) 7 Gears. (14) (14) Caution: When re-installing the gear (labeled “6”), be sure to install the washer on the shaft first. Note: Apply KS-660 Conductive Grease to the Transfer Ground Spring (649) or to the end of the Feed Roller Shaft (618), Page 45.

  • Page 45: Paper Feed Solenoid

    2.12. Laser Unit (429), Feed Roller (618), Paper Feed Roller (746), Clutch Gear Assembly (660), Paper Feed Solenoid (744), Fan Unit (622) (1) Remove the the Front Cover (105), Rear Cover (108) (Refer to 2.3.), Paper Guide Cover (110) (Refer to 2.4.), Control Panel Unit (Refer to 2.5.), and Motor Bracket and Gear Assembly (Refer to 2.11.).
  • Page 46 (10) Remove the E-Ring (5Z). (11) Remove the Clutch Gear Assembly (660). (11) (10) (12) 2 Screws (23). (12) (13) Remove the Paper Feed Rollers (746). Note: The Paper Feed Rollers can be accessed from the bot- tom of the machine after removing the Paper Cassette. (13) (14) Disconnect Connector CN55 on the LPC PC Board.

  • Page 47: Ils Pc Board (621), No Paper Actuator (609), Catch Magnet (730)

    2.13. ILS PC Board (621), No Paper Actuator (609), Catch Magnet (730) (1) Remove the the Front Cover (105), Rear Cover (108) (Refer to 2.3.), Paper Guide Cover (110) (Refer to 2.4.), Control Panel Unit (Refer to 2.5.), and Motor Bracket and Gear Assembly (Refer to 2.11.).

  • Page 48: High Voltage Power Supply (Hvps) (506)

    2.14. High Voltage Power Supply (HVPS) (506) (1) Remove the Front Cover (105) (Refer to 2.3.). (2) 1 Screw (19). (3) Pull out the High Voltage Power Supply (HVPS) (506). (4) Disconnect Connector CN39 on the High Voltage Power Supply (HVPS). (5) 1 Screw (19).

  • Page 49: Screw Identification Template

    2.15. Screw Identification Template...

  • Page 50: Maintenance, Adjustments And Check Points

    3 Maintenance, Adjustments and Check Points 3.1. Required Tools Tool Tool Soft Cloth Pliers Isopropyl Alcohol Cotton Swab Phillips Screwdriver (#2) Brush Stubby Phillips Screwdriver (#2) KS-660 - Conductive Grease Blade-tip Screwdriver (3/32 in) Molykote EM-502L Grease (Dow Corning) Tweezer 3.2.

  • Page 51: Periodic Maintenance Check List

    3.3. Periodic Maintenance Check List The chart outlined below is a general guideline for maintenance. The example list is for an average usage of 50 transmitted and received documents per day. Needless to say, the environmental conditions and actual use will vary these factors. The chart below is for reference only.

  • Page 52: Updating The Firmware

    Updating the Firmware Unlike other machines with removable EPROM (Erasable Programmable ROM), this machine is equipped with an F-ROM (Flash ROM). F-ROM offers the flexibility of quick and easy firmware updates, creation of a master firmware card, backup and restore of firmware and machine parameters.

  • Page 53: Firmware Version

    3.4.4 Firmware Version UF-895 V02100 Country Code Firmware Version (V0.2100) Language Code Firmware Type A : Standard B : Optional Model Number 3.5. ADF Pressure • When documents multi-feed, move the pressure Adjusting Lever to the 3 (H) position. • When documents do not feed properly, move the Pressure Adjusting Lever to the 1 (L) position. Position Pressure of separator Situation...

  • Page 54: Printer Unit Test

    3.6. Printer Unit Test 1. You can check the printer with the FCB PCB disconnected from the unit ( see Page 28). 2. Press the Test Pattern Print Switch (SW401) on the LPC PCB as shown below. LPC PCB Test Pattern SW401 Print Switch CN58...

  • Page 55: General Circuit Diagram

    3.7. General Circuit Diagram 3.7.1. Fax Circuit...
  • Page 56 3.7.2. Printer Circuit...
  • Page 57 3.7.3. Option Cassette Circuit...
  • Page 58 3.7.4. LAN Control Circuit...
  • Page 59 3.7.5 Page Description Language Printer Interface Kit...

  • Page 60: Fcb Pcb

    3.8. FCB PCB CN10 (DRAM Card) (Flash Memory Card) IC140 (Image Processing Controller) IC20 (Main System Controller) CN12 Pin No. Signal Name Destination Signal Waveform Function CN1-1 Flash Memory Card Ground CN1-2 IOD[3] Flash Memory Card Data Signal 5V(H) 0V(L) CN1-3 IOD[4] Flash Memory Card...
  • Page 61 Pin No. Signal Name Destination Signal Waveform Function CN1-7 +5V(*CE1) Flash Memory Card +5 VDC Power Supply CN1-8 A[11] Flash Memory Card Address Signal 3V(H) 0V(L) CN1-9 Flash Memory Card Low Enable 3V(H) 0V(L) CN1-10 A[12] Flash Memory Card Address Signal 3V(H) 0V(L) CN1-11 A[10]...
  • Page 62 Pin No. Signal Name Destination Signal Waveform Function CN1-19 A[17] Flash Memory Card Address Signal 3V(H) 0V(L) CN1-20 A[16] Flash Memory Card Address Signal 3V(H) 0V(L) CN1-21 A[13] Flash Memory Card Address Signal 3V(H) 0V(L) CN1-22 A[8] Flash Memory Card Address Signal 3V(H) 0V(L)
  • Page 63 Pin No. Signal Name Destination Signal Waveform Function CN1-31 IOD[1] Flash Memory Card Data Signal 5V(H) 0V(L) CN1-32 IOD[2] Flash Memory Card Data Signal 5V(H) 0V(L) CN1-33 nWRH Flash Memory Card Low Enable 3V(H) 0V(L) CN1-34 GND Flash Memory Card Ground CN1-35 GND Flash Memory Card...
  • Page 64 Pin No. Signal Name Destination Signal Waveform Function CN1-43 NC Not Used CN1-44 RSV Flash Memory Card Not Used CN1-45 RSV Flash Memory Card Not Used CN1-46 A[18] Flash Memory Card Address Signal 3V(H) 0V(L) CN1-47 A[19] Flash Memory Card Address Signal 3V(H) 0V(L)
  • Page 65 Pin No. Signal Name Destination Signal Waveform Function CN1-57 RSV Flash Memory Card Not Used CN1-58 nFROMRST Flash Memory Card Low Enable 3V(H) 0V(L) CN1-59 NC Not Used CN1-60 RSV Flash Memory Card Not Used CN1-61 NC Not Used CN1-62 nOPM14 Flash Memory Card Flash Memory Card ID CN1-63 nOPM13...
  • Page 66 Pin No. Signal Name Destination Signal Waveform Function CN2-1 SPKOT Speaker Line Signal, Key Tone, Ringer (Max) (Max) CN2-2 Speaker Ground Pin No. Signal Name Destination Signal Waveform Function CN3-1 nETSW LCU PCB CN25-1 Not Used CN3-2 +5VP LCU PCB CN25-2 +5 VDC Power Supply CN3-3 LCU PCB CN25-3...
  • Page 67 Pin No. Signal Name Destination Signal Waveform Function CN3-10 nCTON LCU PCB CN25-10 Ring Detection Signal H= Standby Mode, L= Ring in CN3-11 HYBSR LCU PCB CN25-11 Line Transformer Input Signal CN3-12 GND LCU PCB CN25-12 Ground CN3-13 HYSIG LCU PCB CN25-13 Not Used CN3-14 pTCKD LCU PCB CN25-14...
  • Page 68 Pin No. Signal Name Destination Signal Waveform Function CN4-6 5VIMD[1] DRAM Card Data Signal 5V(H) 0V(L) CN4-7 5VIMD[2] DRAM Card Data Signal 5V(H) 0V(L) CN4-8 5VIMD[3] DRAM Card Data Signal 5V(H) 0V(L) CN4-9 5VIMD[4] DRAM Card Data Signal 5V(H) 0V(L) CN4-10 5VIMD[5] DRAM Card Data Signal...
  • Page 69 Pin No. Signal Name Destination Signal Waveform Function CN4-18 5VIMD[13] DRAM Card Data Signal 5V(H) 0V(L) CN4-19 5VIMD[14] DRAM Card Data Signal 5V(H) 0V(L) CN4-20 5VIMD[15] DRAM Card Data Signal 5V(H) 0V(L) CN4-21 IMA[0] DRAM Card Address Signal 3V(H) 0V(L) CN4-22 IMA[1] DRAM Card Address Signal...
  • Page 70 Pin No. Signal Name Destination Signal Waveform Function CN4-30 IMA[9] DRAM Card Address Signal 3V(H) 0V(L) CN4-31 NC Not Used CN4-32 nDC16M DRAM Card DRAM Card ID 5V(H) 0V(L) CN4-33 CID1 DRAM Card DRAM Card ID 5V(H) 0V(L) CN4-34 CID2 DRAM Card DRAM Card ID 5V(H)
  • Page 71 Pin No. Signal Name Destination Signal Waveform Function CN4-42 nIMRD DRAM Card Low Enable 3V(H) 0V(L) CN4-43 +5V DRAM Card +5 VDC Power Supply CN4-44 GND DRAM Card Ground CN4-45 GND DRAM Card Ground Pin No. Signal Name Destination Signal Waveform Function CN5-1 CCD PCB CN30-1...
  • Page 72 Pin No. Signal Name Destination Signal Waveform Function CN5-8 FCK1 CCD PCB CN30-8 Shift Register Clock 1 640 ns CN5-9 CCD PCB CN30-9 Reset Signal 320 ms Pin No. Signal Name Destination Signal Waveform Function CN7-1 nBPNT SNS PCB CN31-1 Read Point Detection +5V(H) No Document...
  • Page 73 Pin No. Signal Name Destination Signal Waveform Function CN8-2 Not Used CN8-3 nSTAMP Stamp Stamp Driver Signal Stamp Off +24V Stamp On Pin No. Signal Name Destination Signal Waveform Function CN9-1 +24V LED Array 1-1 +24 VDC Power Supply +24V CN9-2 +24V (For UF-895 LED Array 2-1...
  • Page 74 Pin No. Signal Name Destination Signal Waveform Function CN10-5 +24V Transmit Motor +24 VDC Power Supply +24V CN10-6 nTMB Transmit Motor Stepping Signal +24V CN11 Pin No. Signal Name Destination Signal Waveform Function CN11-1 +24V PNL PCB CN40-1 Not Used CN11-2 +5VP PNL PCB CN40-2 +5 VDC Power Supply...
  • Page 75 Pin No. Signal Name Destination Signal Waveform Function CN11-10 nWAKUP PNL PCB CN40-10 Power Saver Reset Signal CN11-11 pBZCK PNL PCB CN40-11 Buzzer Clock CN11-12 nPSAVE PNL PCB CN40-12 Power Saver Enable Standby Power Saver CN11-13 BATVL PNL PCB CN40-13 Battery Voltage CN12 Pin No.
  • Page 76 Pin No. Signal Name Destination Signal Waveform Function CN12-8 nBPRDY LPC PCB CN69-8 Printer Ready Signal +5V(H) 0V(L) CN12-9 nBHSYNC LPC PCB CN69-9 H-SYNC for Video Signal +5V(H) 0V(L) CN12-10 GND LPC PCB CN69-10 Ground CN12-11 nVDO LPC PCB CN69-11 Laser Drive Print Data Signal +5V(H) White...
  • Page 77 Pin No. Signal Name Destination Signal Waveform Function CN13-6 GND POW PCB CN32-6 Ground CN13-7 -12V POW PCB CN32-7 -12 VDC Power Supply -12V CN13-8 AGND POW PCB CN32-8 Ground CN13-9 +5V POW PCB CN32-9 +5 VDC Power Supply CN13-10 GND POW PCB CN32-10 Ground CN13-11 +5VP...
  • Page 78 Pin No. Signal Name Destination Signal Waveform Function CN50-5 OPA[5] LANB PCB CN7-5 Address Signal 5V(H) 0V(L) CN50-6 OPA[6] LANB PCB CN7-6 Address Signal 5V(H) 0V(L) CN50-7 OPA[9] LANB PCB CN7-7 Address Signal 5V(H) 0V(L) CN50-8 OPA[10] LANB PCB CN7-8 Address Signal 5V(H) 0V(L)
  • Page 79 Pin No. Signal Name Destination Signal Waveform Function CN50-17 NC LANB PCB CN7-17 Not Used CN50-18 pOP1RST LANB PCB CN7-18 High Enable 3V(H) 0V(L) CN50-19 IOD[0] LANB PCB CN7-19 Data Signal 5V(H) 0V(L) CN50-20 IOD[1] LANB PCB CN7-20 Data Signal 5V(H) 0V(L) CN50-21 IOD[4]...
  • Page 80 Pin No. Signal Name Destination Signal Waveform Function CN50-29 nOPB1 LANB PCB CN7-29 Low Enable 5V(H) 0V(L) CN50-30 nOPB2 LANB PCB CN7-30 Low Enable 5V(H) 0V(L) CN50-31 NC LANB PCB CN7-31 Not Used CN50-32 NC LANB PCB CN7-32 Not Used CN50-33 +5VP LANB PCB CN7-33 +5 VDC Power Supply...
  • Page 81 Pin No. Signal Name Destination Signal Waveform Function CN50-41 OPA[11] LANB PCB CN7-41 Address Signal 5V(H) 0V(L) CN50-42 OPA[12] LANB PCB CN7-42 Address Signal 5V(H) 0V(L) CN50-43 nCS09 LANB PCB CN7-43 Low Enable 3V(H) 0V(L) CN50-44 nCS0A LANB PCB CN7-44 Low Enable 3V(H) 0V(L)
  • Page 82 Pin No. Signal Name Destination Signal Waveform Function CN50-53 IOD[6] LANB PCB CN7-53 Address Signal 5V(H) 0V(L) CN50-54 IOD[7] LANB PCB CN7-54 Address Signal 5V(H) 0V(L) CN50-55 IOD[10] LANB PCB CN7-55 Address Signal 5V(H) 0V(L) CN50-56 IOD[11] LANB PCB CN7-56 Address Signal 5V(H) 0V(L)
  • Page 83 Pin No. Signal Name Destination Signal Waveform Function CN50-65 NC LANB PCB CN7-65 Not Used CN50-66 +3.3V LANB PCB CN7-66 +3.3 VDC Power Supply +3.3V CN50-67 -12V LANB PCB CN7-67 -12 VDC Power Supply -12V CN50-68 GND LANB PCB CN7-68 Ground CN55 Pin No.
  • Page 84 Pin No. Signal Name Destination Signal Waveform Function CN55-8 A[10] EP PCB CN1-8 Address Signal 5V(H) 0V(L) CN55-9 nWAIT[5] EP PCB CN1-9 Low Enable 5V(H) 0V(L) CN55-10 NC EP PCB CN1-10 Not Used CN55-11 NC EP PCB CN1-11 Not Used CN55-12 nCS0E EP PCB CN1-12 Low Enable...
  • Page 85 Pin No. Signal Name Destination Signal Waveform Function CN55-20 IOD[1] EP PCB CN1-20 Data Signal 5V(H) 0V(L) CN55-21 IOD[4] EP PCB CN1-21 Data Signal 5V(H) 0V(L) CN55-22 IOD[5] EP PCB CN1-22 Data Signal 5V(H) 0V(L) CN55-23 IOD[8] EP PCB CN1-23 Data Signal 5V(H) 0V(L)
  • Page 86 Pin No. Signal Name Destination Signal Waveform Function CN55-32 NC EP PCB CN1-32 Not Used CN55-33 NC EP PCB CN1-33 Not Used CN55-34 NC EP PCB CN1-34 Not Used CN55-35 NC EP PCB CN1-35 Not Used CN55-36 GND EP PCB CN1-36 Ground CN55-37 pPDLRQ EP PCB CN1-37...
  • Page 87 Pin No. Signal Name Destination Signal Waveform Function CN55-44 GND EP PCB CN1-44 Ground CN55-45 PD[8] EP PCB CN1-45 Data Signal 5V(H) 0V(L) CN55-46 PD[9] EP PCB CN1-46 Data Signal 5V(H) 0V(L) CN55-47 PD[12] EP PCB CN1-47 Data Signal 5V(H) 0V(L) CN55-48 PD[13] EP PCB CN1-48...
  • Page 88 Pin No. Signal Name Destination Signal Waveform Function CN55-56 A[8] EP PCB CN1-56 Address Signal 5V(H) 0V(L) CN55-57 A[11] EP PCB CN1-57 Address Signal 5V(H) 0V(L) CN55-58 A[12] EP PCB CN1-58 Address Signal 5V(H) 0V(L) CN55-59 NC EP PCB CN1-59 Not Used CN55-60 NC EP PCB CN1-60...
  • Page 89 Pin No. Signal Name Destination Signal Waveform Function CN55-68 IOD[3] EP PCB CN1-68 Data Signal 5V(H) 0V(L) CN55-69 IOD[6] EP PCB CN1-69 Data Signal 5V(H) 0V(L) CN55-70 IOD[7] EP PCB CN1-70 Data Signal 5V(H) 0V(L) CN55-71 IOD[10] EP PCB CN1-71 Data Signal 5V(H) 0V(L)
  • Page 90 Pin No. Signal Name Destination Signal Waveform Function CN55-80 NC EP PCB CN1-80 Not Used CN55-81 NC EP PCB CN1-81 Not Used CN55-82 NC EP PCB CN1-82 Not Used CN55-83 NC EP PCB CN1-83 Not Used CN55-84 GND EP PCB CN1-84 Ground CN55-85 GND EP PCB CN1-85...
  • Page 91 Pin No. Signal Name Destination Signal Waveform Function CN55-92 PD[7] EP PCB CN1-92 Data Signal 5V(H) 0V(L) CN55-93 GND EP PCB CN1-93 Ground CN55-94 GND EP PCB CN1-94 Ground CN55-95 PD[10] EP PCB CN1-95 Data Signal 5V(H) 0V(L) CN55-96 PD[11] EP PCB CN1-96 Data Signal 5V(H)

  • Page 92: Lpc Pcb

    3.9. LPC PCB CN58 CN51 Pin No. Signal Name Destination Signal Waveform Function CN51-1 nLDCTL LSU P101-1 Laser Power Sample/Hold Timing Signal 1 ms (16 dot) 0.652 ms (600 dpi) CN51-2 nHSYNC LSU P101-2 H-SYNC Video Signal 1 ms (16 dot) 0.652 ms (600 dpi) CN51-3 L+5V LSU P101-3...
  • Page 93 Pin No. Signal Name Destination Signal Waveform Function CN51-4 GND LSU P101-4 Ground CN51-5 nLDON LSU P101-5 Laser Control Signal +5V (H) 0V (L) CN51-6 nVIDEO LSU P101-6 Video Data L=Black, H=White CN51-7 GND LSU P101-7 Ground CN51-8 nPMCK LSU CN1-1 Polygon Motor Clock +5V(H) 3.3 KHz (16 dot)
  • Page 94 Pin No. Signal Name Destination Signal Waveform Function CN52-3 nCR1 HVPS CN39-3 Charge Control DC Output +24V (H) 0V (L) CN52-4 nDR0 HVPS CN39-4 Development Control AC+DC Output +24V (H) 0V (L) CN52-5 nTR0 LSU P101-5 Transfer Control Cleaning Output +24V (H) 0V (L) CN52-6 nTR1...
  • Page 95 CN56 Pin No. Signal Name Destination Signal Waveform Function CN56-1 +5V Thermistor CN115-1 +5 VDC Power Supply CN56-2 THERM Thermistor CN115-2 Fuser Thermistor Voltage Level signal Analog Signal CN56-3 nESEN Paper Exit Sensor Paper Exit Sensor Detection Signal +5V (H) CN112-1 Detect Paper 0V (L)
  • Page 96 CN58 Pin No. Signal Name Destination Signal Waveform Function CN58-1 nSDO CTS2 CN81-1 500 Sheets Cassette Interface TX DATA +5V(H) 0V(L) CN58-2 nSDI CTS2 CN81-2 500 Sheets Cassette Interface RX DATA +5V(H) 0V(L) CN58-3 nSCK CTS2 CN81-3 500 Sheets Cassette Interface CLOCK +5V(H) 0V(L) CN58-4 pOPRST...
  • Page 97 Pin No. Signal Name Destination Signal Waveform Function CN58-13 nPDOR2 CTS2 CN81-13 Jam Cover Sensor Detection Signal +5V (H) Door Closed 0V (L) CN58-14 nPCHK2 CTS2 CN81-14 No Paper Detection Signal (250 sheets Cassette) +5V (H) No Paper 0V (L) CN58-15 nSIZE23 CTS2 CN81-15 Not Used...
  • Page 98 CN61 Pin No. Signal Name Destination Signal Waveform Function CN61-1 nSIZE11 SSN CN101-1 +5V (H) nSIZE11 0V (L) nSIZE12 CN61-2 GND SSN 101-2 CN61-3 NC CN61-4 nSIZE12 SSN 101-4 +5V (H) 0V (L) CN61-5 GND SSN 101-5 CN61-6 NC CN62 Pin No.
  • Page 99 Pin No. Signal Name Destination Signal Waveform Function CN62-6 LDSR Toner Sensor CN113-3 Timing Sensor LED Drive Current Approx. +2 VDC CN63 Pin No. Signal Name Destination Signal Waveform Function CN63-1 +24V ILS PCB CN73-1 +24 VDC Power Supply +24V CN63-2 NC Not Connected CN63-3 +24VD...
  • Page 100 Pin No. Signal Name Destination Signal Waveform Function CN67-7 -12V POW PCB CN33-7 -12V VDC Power Supply -12V CN67-8 AGND POW PCB CN33-8 Ground CN67-9 SSR POW PCB CN33-9 Fuser Lamp Control Signal +24V (H) LAMP OFF LAMP ON 0V (L) CN69 Refer to FCB PCB CN12.

  • Page 101: Lcu / Lce Pcb

    3.10. LCU / LCE PCB CN20 Pin No. Signal Name Destination Signal Waveform Function CN20-1 NC Not Used CN20-2 NC Not Used CN20-3 L2(T) Telephone Line Line Signal CN20-4 L1(R) Telephone Line Line Signal...
  • Page 102 CN21 Pin No. Signal Name Destination Signal Waveform Function CN21-1 NC Not Used CN21-2 NC Not Used CN21-3 T1 External Telephone Line Signal for the External Telephone CN21-4 T2 External Telephone Line Signal for the External Telephone CN23 Pin No. Signal Name Destination Signal Waveform...

  • Page 103: Sru Pcb (Optional)

    3.11. SRU PCB (Optional) CN91 CN90 CN90 Refer to LCU PCB CN23. CN91 Pin No. Signal Name Destination Signal Waveform Function CN91-1 NC Not Connected CN91-2 MIC (+) Telephone Handset CN Handset Microphone CN91-3 RCV (+) Telephone Handset CN Handset Receiver CN91-4 RCV (-) Telephone Handset CN Handset Receiver...

  • Page 104: Low Voltage Power Supply Pcb (Pow)

    3.12. Low Voltage Power Supply PCB (POW) CN35 C105 CN33 T101 CN32 Refer to FCB PCB CN13. CN33 Refer to LPC PCB CN1. CN34 Pin No. Signal Name Destination Signal Waveform Function CN34-1 LIVE ACI PCB AC Input (Black-Live) CN34-2 NEUTRAL ACI PCB AC Input (White-Neutral) CN35...

  • Page 105: High Voltage Power Supply Pcb (Hvps)

    3.13. High Voltage Power Supply PCB (HVPS) T501 T401 T201 T301 T101 CN39 High Voltage Output Pin No. Signal Name Destination Signal Waveform Function Transfer Bias Transfer Roller (1) Transfer Current: (+3 uA) +3 A (2) Cleaning Voltage: (-800 V) -800V Charge Current: 450 µA Charge...

  • Page 106: Cst2 Pcb (Option)

    3.14. CST2 PCB (Option) CN81 CN86 CN83 CN82 CN85 CN84 CN81 Refer to LPC PCB CN58. CN82 Pin No. Signal Name Destination Signal Waveform Function CN82-1 nSDO CST3PCB CN101-1 500 Sheet Cassette Interface TX Data +5V(H) 0V(L) CN82-2 nSDI CST3PCB CN101-2 500 Sheet Cassette Interface RX Data +5V(H) 0V(L)
  • Page 107 Pin No. Signal Name Destination Signal Waveform Function CN82-9 +5V CST3PCB CN101-9 +5 VDC Power Supply CN82-10 GND CST3PCB CN101-10 Ground CN82-11 Not Connected CN82-12 Not Connected CN83 Pin No. Signal Name Destination Signal Waveform Function CN83-1 +24VM Paper Feed Solenoid +24 VDC Power Supply +24V CN83-2 nADF2...
  • Page 108 Pin No. Signal Name Destination Signal Waveform Function CN84-5 GND Jam Access Cover Ground Detect Sensor CN122-2 CN84-6 LDSD2 Jam Access Cover +2 VDC Power Supply Detect Sensor CN122-3 Approx. +2 VDC CN85 Pin No. Signal Name Destination Signal Waveform Function CN85-1 nCCHK2 Cassette Detect Sensor...
  • Page 109 CN86 Pin No. Signal Name Destination Signal Waveform Function CN86-1 nSIZE21 SSN PCB CN101-1 +5V (H) nSIZE21 0V (L) nSIZE22 CN86-2 GND SSN PCB CN101-2 CN86-3 NC CN86-4 nSIZE22 SSN PCB CN101-4 +5V (H) 0V (L) CN86-5 GND SSN PCB CN101-5 CN86-6 NC...

  • Page 110: Cst3 Pcb (Option)

    3.15. CST3 PCB (Option) CN104(W) CN101 CN101 Refer to CST2 PCB CN82. CN102 Pin No. Signal Name Destination Signal Waveform Function CN102-1 n3MP1 Main Motor Motor Drive Signal 1 +24V CN102-2 +24VM Main Motor +24 VDC Power Supply +24V CN102-3 n3MP0 Main Motor Motor Drive Signal 0 +24V...
  • Page 111 CN103 Pin No. Signal Name Destination Signal Waveform Function CN103-1 +24VM Paper Feed Solenoid +24 VDC Power Supply +24V (H) 0V (L) CN103-2 nADF3 Paper Feed Solenoid Paper Feed Solenoid Control Signal 200ms CN104 Pin No. Signal Name Destination Signal Waveform Function CN104-1 nPCHK2 No Paper Sensor...
  • Page 112 CN105 Pin No. Signal Name Destination Signal Waveform Function CN105-1 nCCHK3 Cassette Detect Sensor Paper Cassette Detection +5V (H) No Cassette 0V (L) CN105-2 NC Cassette Detect Sensor Not Connected CN105-3 GND Cassette Detect Sensor Ground CN106 Pin No. Signal Name Destination Signal Waveform Function...

  • Page 113: Lanb Pcb

    3.16. LANB PCB IC20 FRM PCB (1104) IC14 Note: The FRM PC Board contains the firmware for the LANB PC Board. Pin No. Signal Name Destination Signal Waveform Function CN1-1 LANC PCB CN200-8 Transmission Data+ CN1-2 LANC PCB CN200-7 Transmission Data- CN1-3 LANC PCB CN200-6 Reception Data+...
  • Page 114 Pin No. Signal Name Destination Signal Waveform Function CN2-3 LANC PCB CN200-2 +5V VDC Power Supply CN2-4 CN2-5 RD+/- : Differential receive Signals for twisted pair cable. TD+/- : Differential send Signals for twisted pair cable. Pin No. Signal Name Destination Signal Waveform Function...
  • Page 115 Pin No. Signal Name Destination Signal Waveform Function CN7-9 nWAIT[5] FCB PCB CN50-9 Low Enable 5V(H) 0V(L) CN7-10 FCB PCB CN50-10 Not Used CN7-11 nCSOB FCB PCB CN50-11 Low Enable 3V(H) 0V(L) CN7-12 nCSOE FCB PCB CN50-12 Low Enable 3V(H) 0V(L) CN7-13 nOPWRH...
  • Page 116 Pin No. Signal Name Destination Signal Waveform Function CN7-21 IOD[4] FCB PCB CN50-21 Data Signal 5V(H) 0V(L) CN7-22 IOD[5] FCB PCB CN50-22 Data Signal 5V(H) 0V(L) CN7-23 IOD[8] FCB PCB CN50-23 Data Signal 5V(H) 0V(L) CN7-24 IOD[9] FCB PCB CN50-24 Data Signal 5V(H) 0V(L)
  • Page 117 Pin No. Signal Name Destination Signal Waveform Function CN7-33 +5VP FCB PCB CN50-33 +5 VDC Power Supply CN7-34 +24V FCB PCB CN50-34 +24 VDC Power Supply +24V CN7-35 FCB PCB CN50-35 Ground CN7-36 FCB PCB CN50-36 Ground CN7-37 OPA[3] FCB PCB CN50-37 Address Signal 5V(H) 0V(L)
  • Page 118 Pin No. Signal Name Destination Signal Waveform Function CN7-45 nOPRD FCB PCB CN50-45 Low Enable 5V(H) 0V(L) CN7-46 nOPWRL FCB PCB CN50-46 Low Enable 5V(H) 0V(L) CN7-47 nWAIT[1] FCB PCB CN50-47 Low Enable 5V(H) 0V(L) CN7-48 FCB PCB CN50-48 Not Used CN7-49 FCB PCB CN50-49 Not Used...
  • Page 119 Pin No. Signal Name Destination Signal Waveform Function CN7-57 IOD[14] FCB PCB CN50-57 Address Signal 5V(H) 0V(L) CN7-58 IOD[15] FCB PCB CN50-58 Address Signal 5V(H) 0V(L) CN7-59 pOP2RST FCB PCB CN50-59 High Enable 3V(H) 0V(L) CN7-60 pOP3RST FCB PCB CN50-60 High Enable 3V(H) 0V(L)

  • Page 120: Lanc Pcb

    3.17. LANC PCB LED2 LED1 LED2 LED1 CN201 CN201 (DZEC101542) (DZEC101375) CN200 Pin No. Signal Name Destination Signal Waveform Function CN200-1 nLNKLED LANB PCB CN2-1 LED LINK Status Detection CN200-2 LANB PCB CN2-3 +5V VDC Power Supply CN200-3 nRXLED LANB PCB CN2-2 LED Receive Data Detection CN200-4 CN200-5...
  • Page 121 CN201 Pin No. Signal Name Destination Signal Waveform Function CN201-1 Transmission Data+ CN201-2 Transmission Data- CN201-3 Reception Data+ CN201-4 CN201-5 CN201-6 Reception Data- CN201-7 CN201-8 RD+/- : Differential receive Signals for twisted pair cable. TD+/- : Differential send Signals for twisted pair cable.

  • Page 122: Page Description Language Printer Interface Pcb

    3.18. Page Description Language Printer Interface PCB EP PCB Enhanced Printing PCB LED 1 LED 2 LED 3 LED 4 Status 1 Status 2 Status 3 Status 4 Status 5 Status 1 Receiving Printer data from the Ethernet Status 2 & 3 Converting the PCL data into rasterized image data Status 4 Printing the rasterized image data...
  • Page 123 Pin No. Signal Name Destination Signal Waveform Function CN1-3 A[1] FCB PCB CN55-3 Address Signal 5V(H) 0V(L) CN1-4 A[2] FCB PCB CN55-4 Address Signal 5V(H) 0V(L) CN1-5 A[5] FCB PCB CN55-5 Address Signal 5V(H) 0V(L) CN1-6 A[6] FCB PCB CN55-6 Address Signal 5V(H) 0V(L)
  • Page 124 Pin No. Signal Name Destination Signal Waveform Function CN1-15 N.C. FCB PCB CN55-15 Not used CN1-16 N.C. FCB PCB CN55-16 Not used CN1-17 N.C. FCB PCB CN55-17 Not used CN1-18 N.C. FCB PCB CN55-18 Not used CN1-19 IOD[0] FCB PCB CN55-19 Data Signal 5V(H) 0V(L)
  • Page 125 Pin No. Signal Name Destination Signal Waveform Function CN1-27 N.C. FCB PCB CN55-27 Not used CN1-28 N.C. FCB PCB CN55-28 Not used CN1-29 N.C. FCB PCB CN55-29 Not used CN1-30 N.C. FCB PCB CN55-30 Not used CN1-31 N.C. FCB PCB CN55-31 Not used CN1-32 N.C.
  • Page 126 Pin No. Signal Name Destination Signal Waveform Function CN1-39 PD[0] FCB PCB CN55-39 Data Signal 5V(H) 0V(L) CN1-40 PD[1] FCB PCB CN55-40 Data Signal 5V(H) 0V(L) CN1-41 PD[4] FCB PCB CN55-41 Data Signal 5V(H) 0V(L) CN1-42 PD[5] FCB PCB CN55-42 Data Signal 5V(H) 0V(L)
  • Page 127 Pin No. Signal Name Destination Signal Waveform Function CN1-51 FCB PCB CN55-51 Ground CN1-52 FCB PCB CN55-52 Ground CN1-53 A[3] FCB PCB CN55-53 Address Signal 5V(H) 0V(L) CN1-54 A[4] FCB PCB CN55-54 Address Signal 5V(H) 0V(L) CN1-55 A[7] FCB PCB CN55-55 Address Signal 5V(H) 0V(L)
  • Page 128 Pin No. Signal Name Destination Signal Waveform Function CN1-63 N.C. FCB PCB CN55-63 Not used CN1-64 N.C. FCB PCB CN55-64 Not used CN1-65 N.C. FCB PCB CN55-65 Not used CN1-66 nMIRQPDL FCB PCB CN55-66 Low Enable 5V(H) 0V(L) CN1-67 IOD[2] FCB PCB CN55-67 Data Signal 5V(H)
  • Page 129 Pin No. Signal Name Destination Signal Waveform Function CN1-75 N.C. FCB PCB CN55-75 Not used CN1-76 N.C. FCB PCB CN55-76 Not used CN1-77 N.C. FCB PCB CN55-77 Not used CN1-78 N.C. FCB PCB CN55-78 Not used CN1-79 FCB PCB CN55-79 Ground CN1-80 N.C.
  • Page 130 Pin No. Signal Name Destination Signal Waveform Function CN1-87 nPDLRD FCB PCB CN55-87 Low Enable 5V(H) 0V(L) CN1-88 nPDLRST FCB PCB CN55-88 Low Enable 5V(H) 0V(L) CN1-89 PD[2] FCB PCB CN55-89 Data Signal 5V(H) 0V(L) CN1-90 PD[3] FCB PCB CN55-90 Data Signal 5V(H) 0V(L)
  • Page 131 Pin No. Signal Name Destination Signal Waveform Function CN1-99 FCB PCB CN55-99 +5 VDC Power Supply CN1-100 FCB PCB CN55-100 +5 VDC Power Supply...

  • Page 132: Troubleshooting

    4 Troubleshooting 4.1. Initial Troubleshooting Flowchart START Plug the Power Cord in and turn the Power Switch ON. Does the unit power up normally? Does the LCD display function correctly? Troubleshoot Improper LCD Display (Sect. 4.2). Troubleshoot any 3-digit INFO. CODE displayed (Sect.

  • Page 133: Improper Lcd Display

    4.2. Improper LCD Display START Check connectors: CN11 (FCB PCB) and CN40 (PNL1 PCB). Was Firmware Update interrupted before completion? Follow the instruction on how to recover from Firmware Update failure. (Sect.5.9.3) Does CN11, pin3, on the FCB PCB measure +5 VDC? Replace the FCB PCB.

  • Page 134: Information Codes (Info. Codes)

    4.3. Information Codes (INFO. CODES) The 3-digit information codes display to show the unit’s status. These codes also print on the journal. The following table indicates appropriate sections for troubleshooting. Code Explanation Phase Section 001-003 Recording paper jam 4.3.8 007-008 Recording paper jam 4.3.8 No recording paper 4.3.9...
  • Page 135 4.3.1. Information Codes: 400, 420 START START Enable the monitor speaker. Is reception from a reference (Refer to Sect. 5.2 Parameter unit successful? No. 008) Check the line connection from the wall jack to the "Line" on the LCU PCB. Perform a transmission test to the remote unit in question.
  • Page 136 4.3.2. Information Codes: 401, 402, 422 402, 422 START Is communication with the reference unit successful? Replace the FCB PCB. Check the remote unit in question. (Remote unit is defective) START Is the ID Number programmed into your machine? Program the ID Number. Is the Receiving unit set up for Selective Receive? Check the Selective Receive...
  • Page 137 4.3.3. Information Codes: 404, 405, 407 START Is communication with reference unit successful? 1. Replace the LCU PCB. 2. Replace the FCB PCB. Change Function Parameter #010: Reduce Tx Attenuation Level Does the problem still occur? Does the problem still occur? Check the telephone line condition.
  • Page 138 4.3.4. Information Code: 416 START Is communication with the reference unit successful? 1. Replace the LCU PCB. 2. Replace the FCB PCB. Change Function Parameter #011: Reduce Rx Sensitivity Level Does the problem still occur? Does the problem still occur? Check the telephone line condition.
  • Page 139 4.3.5. Information Codes: 408, 409, 417, 418, 490 START Is communication with the reference unit successful? 1. Replace the LCU PCB. 2. Replace the FCB PCB. Transmitting Is the unit transmitting or receiving? Receiving Does the problem still occur? Change Function Parameter #071: Change Function Parameter #010: Increase Error Tolerance Reduce Tx Attenuation Level...
  • Page 140 4.3.6. Information Code: 434 START Is communication with the reference unit successful? Replace the FCB PCB. Does the trouble occur regardless of the remote unit? Can the transmitter in question Check the remote unit in question. transmit to the other units? (Remote unit is defective) Change the parameter in Service Mode 1.
  • Page 141 4.3.7. Information Codes: 459, 494, 495 START Check the line connection between the telephone jack on the wall and the LCU PCB. Is communication with the reference unit successful? 1. Replace the LCU PCB. 2. Replace the FCB PCB. Does the problem still occur? Check the telephone line condition.
  • Page 142 4.3.8. Information Codes: 001, 002, 003, 007, 008 (Recording Paper Jam) START Is the recording paper size and thickness within specification? Replace with correct paper. Is the recording paper loaded in the Cassete properly? Load the paper correctly. Is the paper cassette functional? Replace the paper cassette.
  • Page 143 4.3.9. Information Code: 010 (No Recording Paper) START Is the Paper Cassette seated properly? Reseat the cassette. Is the recording paper loaded in the cassette? Load the paper. Is the No Paper Actuator operational? Replace the Actuator. Is the No Paper Sensor operational? Replace the No Paper Sensor.
  • Page 144 4.3.10. Information Codes: 030, 031 (Document Jam) START Is the document path blocked? Remove the blockage. Does the Tx Motor rotate? 1. Replace the Tx Motor. 2. Replace the FCB PCB. Does the document feed into the unit? Check all gears and rollers. Does the output of CN7, pin2, on the FCB PCB, vary between 0 and +5 VDC when a document is...
  • Page 145 4.3.11. Information Code: 630 (Dialing Error) START Is there a dial tone when MONITOR button is pressed? 1. Connect the telephone line correctly. 2. Check the telephone line. Is the remote machine busy? Can the unit dial the reference unit? 1.
  • Page 146 4.3.12. Information Codes: 403, 411, 414, 415 (Polling Operator Trouble) 403,411,414 START START Inform the remote side (receiving Review the polling operation side) that their machine does not referring to the User's Guide. have polling transmission capability. Does the remote side have polling transmission capability? Is the remote side set to polling transmission (Polled) Mode?

  • Page 147: Printed Copy Quality Problems

    4.4. Printed Copy Quality Problems 4.4.1. Black Copy START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the Toner Cartridge operational? Replace the Toner Cartridge. Is the HVPS normal? 1. Check all connectors and voltages on the HVPS. 2.

  • Page 148: Blank Copy

    4.4.2. Blank Copy START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains on the BTR? 1. Clean the BTR with a soft, dry cloth.

  • Page 149: Vertical White Lines

    4.4.3. Vertical White Lines START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the paper. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains blocking the Laser Beam path? 1.

  • Page 150: Ghost Images

    4.4.4. Ghost Images A A A START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the paper. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains on the BTR? 1.

  • Page 151: Vertical Dark Lines

    4.4.5. Vertical Dark Lines START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains on the BTR? 1. Clean the BTR with a soft, dry cloth.

  • Page 152: Horizontal Dark Lines

    4.4.6. Horizontal Dark Lines START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains on the BTR? 1. Clean the BTR with a soft, dry cloth.

  • Page 153: Dark Background

    4.4.7. Dark Background START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the paper. Is the Toner Cartridge operational? Replace the Toner Cartridge. Is the LSU normal? Replace the LSU. Is the HVPS normal? 1.

  • Page 154: Light Print

    4.4.8. Light Print START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the paper. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains blocking the Laser Unit path? 1.

  • Page 155: Horizontal White Lines

    4.4.9. Horizontal White Lines START Is the printout in Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the paper. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are there any foreign particles or stains on the BTR? 1.
  • Page 156 4.4.10. Improper Fusing (Printed image does not bond to the paper) START Is the recording paper damp? Replace the paper. Is the Fuser Unit normal? Replace the Fuser Unit. (See Note) Note: Replace the entire Fuser Unit when the Thermostat and / or the Thermistor becomes open-circuit.

  • Page 157: Voids In Solid Areas

    4.4.11. Voids in Solid Areas START Is the recording paper damp? Replace the recording paper. Is the Toner Cartridge operational? Replace the Toner Cartridge. Are the Fuser and Pressure Roller surfaces clean? Clean or replace the rollers.

  • Page 158: Black Dots

    4.4.12. Black Dots START Is the Toner Cartridge operational? Replace the Toner Cartridge. Are the Fuser and Pressure Roller surfaces clean? Clean or replace the rollers.

  • Page 159: Recording Paper Creases

    4.4.13. Recording Paper Creases START Is the recording paper damp? Replace the recording paper. Are there any foreign particles or stains in the paper path? Remove any obstructions and clean the paper path. Is the recording paper skewing? Ensure the paper is set under the corner clips in the cassette.

  • Page 160: Poor Printed Copy Quality

    4.4.14. Poor Printed Copy Quality START Is the printout in Service Mode 3 normal? 1. Replace the LPC PCB. 2. Replace the LSU. 3. Replace the HVPS. 4. Replace the Toner Cartridge. Make a local copy. Is the printed copy correct? Check the Transmission Block (CN30 on the CCD PCB and CN5 on the FCB PCB).

  • Page 161: Abnormal Printing

    Is the recording paper size and thickness within specification? Replace with correct paper (Sect. 1.5.). Is the Panasonic Toner Cartridge being used? Replace with the Panasonic Toner Cartridge. Are all switches and sensors operating properly? Adjust, clean or replace. Are there any foreign particles or...

  • Page 162: Scanned Copy Quality Problems

    4.4.16. Scanned Copy Quality Problems START Is the LED Array abnormal? Replace the LED Array. Are there any foreign particles or paper pieces in the scanning area? Remove the foreign particles or paper pieces from the scanning area. Is the scanning area dirty? 1.

  • Page 163: Document Feeder (Adf)

    4.5. Document Feeder (ADF) 4.5.1. No Document Feed START Is the document set properly? Set the document properly. Is the document thickness or size within specification? Make a copy or cut the document to the specification size. Is the pip tone generated when the document is set? Does the ADF Sensor actuator move smoothly?

  • Page 164: Document Does Not Feed Or Multiple Feeds

    4.5.2. Document does not feed or Multiple feeds START Is the ADF Door locked? Close the ADF Door firmly. Is the adjustment of the Separation Rubber normal? Is the Separation Rubber worn out? Clean or adjust the Separation Rubber Pressure (Sect. 2.3). Replace the Separation Rubber.
  • Page 165 4.5.3. Document Jam (030) or Skewing START Is the ADF Door closed? Close the ADF Door firmly. Do all sensors on the SNS PCB operate normally? Clean or replace the SNS PCB. Does the Feed Roller have drive and sufficient friction? Clean the surface of the roller with isopropyl alcohol (Sect.

  • Page 166: Communications

    4.6. Communications This section explains general troubleshooting procedures for the 400 series of Information Codes. These errors are primarily caused by poor telephone line quality (loss, noise, echo, etc.). This unit is furnished with Service Mode 1 to assist in troubleshoot- ing line quality problems.

  • Page 167: Poor Transmitted Copy Quality

    4.6.2. Poor Transmitted Copy Quality START Make a copy. Is the printed copy normal? Is the LED Array lit? Does CN 9, pins 1 and 2, of the FCB PCB measure +24 VDC? Replace the LVPS (POW). Does LEDD go Low when the scan starts? Replace the FCB PCB.

  • Page 168: Dialing Problems

    4.6.3. Dialing Problems START Does the unit proceed to Phase B? 1. Set documents on the ADF correctly. 2. Check the telephone line connection. 3. The called party is busy. 4. Refer to Sect. 4.6. Are you using One-Touch dialing or ABBR.

  • Page 169: Transmission Problems

    4.6.4. Transmission Problems START Does the ID display? 1. No ID function at the remote unit. 2. The ID is not set for the remote unit. Does the Verification Stamp operate? 1. Set "STAMP=ON" 2. Check CN8 (FCB PCB). 3. Replace the Stamp Solenoid. 4.

  • Page 170: Reception Problems

    4.6.5. Reception Problems START Does the machine answer the Ringing signal? 1. Set "RCV = AUTO". 2. Check that all covers are closed firmly. 3. Check the telephone line connection. 4. Check the Ringer Timing or DRD setting. 5. Check the recording paper path. 6.

  • Page 171: Troubleshooting The Lan Interface

    : winipcfg (click on "More Info >>" button) Windows NT/98 : ipconfig /all Does the displayed Network configuration, match the following settings of the DX-2000 Internet Parameters ? Default Router IP Address: (PC: Default Gateway Address) DNS Server IP Address:...
  • Page 172 Ask the customer to provide you with the Pre-Installation Information form, that was filled out by the Network Administrator. (See User’s Guide, page 15) A description or system diagram for the DX-2000, including its physical address, email server and DNS server is required. Network Configuration Domain Name: labo mgcs.com...
  • Page 173 Print the current DX-2000 Internet Parameters configuration (F-6-4). Locate a PC connected to the same Subnet Mask as the DX-2000, then from the DOS Prompt, type the following command- line utility: "ipconfig /all" for Windows NT/98 or "winipcfg" for Windows 95 (click on "More Info >>" button).
  • Page 174 : The number of echo requests that the command should send. The default is four. -w timeout : Specifies the period PING will wait for the reply before deciding that the host is not responding. PINGing the DX-2000 C:\WINDOWS>ping ef1.labo.mgcs.com Pinging ef1.labo.mgcs.com [192.168.3.5] with 32 bytes of data:...
  • Page 175 192.168.1.253 When the DX-2000 at 192.168.3.5 attempts to communicate with the DX-2000 at 192.168.1.x, IP performs the AND’ing pro- cess to find two things: The local network ID is 192.168.3.0, and the destination network ID is not. This means, that the des- tination host is not on the local network.
  • Page 176 When the packet does not reach the specified destination even when the physical connection is properly made, check the registered persistent routes on the same subnet as the DX-2000 by typing "route print" in the DOS command-line. The output display is shown below: C:\WINDOWS>route print...
  • Page 177 TELNET is a terminal emulation protocol. TELNET enables PCs and workstations to function as dumb terminals in sessions with hosts on internetworks. From Windows 95/98/NT, use the TELNET to test the communication of TCP/IP and SMTP Protocol manually to the DX-2000. This method eliminates the SMTP Server.
  • Page 178 4.7.3. SMTP Server Reply Codes The Simple Mail Transfer Protocol (SMTP) is independent of the particular transmission subsystem and requires only a reliable ordered data stream channel. The SMTP design is based on the following model of communication: • As a result of a user mail request, the sender-SMTP establishes a two-way transmission channel to a receiver-SMTP. •...
  • Page 179 4.7.4. POP 3 (RFC1939) 1. Basic Operation Initially, the server host starts the POP3 service by listening on TCP port 110. When a client host wishes to make use of the service, it establishes a TCP connection with the server host. When the connection is established, the POP3 server sends a greeting.
  • Page 180 2. POP3 Command Summary Minimal POP3 Commands: USER name valid in the AUTHORIZATION state PASS string QUIT STAT valid in the TRANSACTION state LIST [msg] RETR msg DELE msg NOOP RSET QUIT Optional POP3 Commands: APOP name digest valid in the AUTHORIZATION state TOP msg n valid in the TRANSACTION state UIDL [msg]...
  • Page 181 4.7.5 Troubleshooting with Information Codes The displayed 3-digit information codes, show the unit’s status. These codes are also printed on the journal. The following table indicates the appropriate sections for troubleshooting. Information Codes (SMTP INFO. CODES) Code Mode Explanation Timer/SMTP Reply Code XMT/RCV Command response between LANC/LANB PCB While the TCP connection was open...
  • Page 182 Set the LAN parameters. Is the LINK lamp ON ? Check the 10Base-T cable. Is the PC connected to the same subnet as the DX-2000 ? Perform "ipconfig /all", "route print", "tracert" and "nslookup" commands from the PC, using the DOS command-line prompt.

  • Page 183: Information Code Table

    4.8. Information Code Table Information Codes Code Mode Phase Description of Problem Cause C, D Leading edge of the recording paper fails to Recording paper jam. COPY reach the Timing Sensor. (1st cassette) Timing Sensor abnormal. C, D Leading edge of the recording paper fails to Recording paper jam.
  • Page 184 Information Codes Code Mode Phase Description of Problem Cause T1 timer (35±5 sec) elapsed without detecting Wrong number is dialed and the START button 300 bps signal. is pushed. Telephone line is disconnected while dialing. FCB PCB (Modem) or LCU PCB is defective.
  • Page 185 Information Codes Code Mode Phase Description of Problem Cause Receiver transmitted PIN in response to PRI-Q Line quality is poor. (There are excessive from transmitter. (Transmitting operator errors in received data) requests voice contact) FCB PCB or LCU PCB are defective. T1 timer (35 sec.) elapsed without detecting 300 Incorrect type of incoming call.(non-facsimile bps signal.
  • Page 186 Information Codes Code Mode Phase Description of Problem Cause Sub-address Password transmission to a unit Sub-address transmission to a unit that has no that has their DIS bit 50 (NSF bit 156) OFF. Sub-address function. ADF Door was opened during ADF transmission.
  • Page 187 Information Codes Code Mode Phase Description of Problem Cause MEM XMT Memory overflow occurred while storing Multi-Copy documents into memory. Memory PSTN Memory overflow occurred during substitute memory reception. Memory overflow. Memory overflow on the Fax side. Mail Server sent a reset command while Mail server aborted the download (Busy with downloading the data to the machine.

  • Page 188: Diagnostic Codes

    DATE TIME DIAGNOSTIC 00:00'42 123 456 789 01:55 C8649003C0000 1st digit 13th digit - PANASONIC PANAFAX DX-2000 ********************************* - PANAFAX DX-2000- ***** -12345678901234567890- ******* 1st Digit: Manufacturer Code -: Not used/defined Data Definition Manufacturer Code Casio Canon Sanyo Sharp Tamura...
  • Page 189 3rd Digit -: Not used/defined Data Definition Resolution (dpi) Paper Width S-Fine 400 x 400 300 x 300 S-Fine 400 x 400 300 x 300 S-Fine 400 x 400 300 x 300 4th Digit -: Not used/defined Data Definition Scanning Rate Resolution 20 ms/line 5 ms/line...
  • Page 190 6th Digit -: Not used/defined Data Definition Polling XMT/RCV Selective Comm. Password Comm. 7th Digit -: Not used/defined Data Definition Sub-address Comm. Confidential Comm. Relayed Comm. Turnaround Polling 8th Digit -: Not used/defined Data Definition Advanced Comm. Cover Sheet XMT Report XMT Check &...
  • Page 191 9th Digit -: Not used/defined Data Definition Short Protocol Standard/ Non-Standard Standard Standard Standard Standard Standard Standard Standard Standard Non-Standard Non-Standard Non-Standard Non-Standard Non-Standard Non-Standard Non-Standard Non-Standard 10th Digit -: Not used/defined Data Definition Coding JBIG JBIG 11th Digit -: Not used/defined Data Definition Symbol Rate (V.34)
  • Page 192 12th Digit -: Not used/defined Data Definition Modem Speed Modem Speed (V.34) 2400 bps 4800 bps 2400 bps 7200 bps 4800 bps 9600 bps 7200 bps TC 7200 bps 9600 bps TC 9600 bps 12000 bps 12000 bps 14400 bps 14400 bps 16800 bps 19200 bps...

  • Page 193: Service Modes

    5 Service Modes Service Mode Table The following service modes are provided to assist you in setting operational functions of the unit and determining the condition of the unit. Service Mode Description Function Parameter Setting Allows changes to the function parameters (the home position, etc...). Not used Print Parameter List / Reports Prints the Function Parameter List, Page Memory Test, Printer Report,...

  • Page 194: Service Mode 1 (Function Parameter Setting)

    Service Mode 1 (Function Parameter Setting) Use the following procedure to change the function parameters. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO. OR ∗ Press “MONITOR” four times, then press “ ”.
  • Page 195 Function Parameter Table Parameter (see Note 3) Selections Function MON/TEL DIAL 1 = Monitor Selects whether the machine starts to 2 = TEL/DIAL automatically during On-Hook dialing. Monitor : Start to TX after pressing START TEL/DIAL : Start to TX automatically ALARM STATUS 1 = OFF Selects the No Paper or No Toner alarm status.
  • Page 196 Function Parameter Table Parameter (see Note 3) Selections Function ITU-T ECM 1 = Off (Invalid) Select the ECM mode. 2 = On (Valid) EP TONE 1 = Off (without EP Tone) Selects whether to add the echo protect tone on 2 = On (with EP Tone) V.29 mode.
  • Page 197 Function Parameter Table Parameter (see Note 3) Selections Function Not Used RING DETECT MODE 1 = Normal Selects the quality of ringer detection. Use if the 2 = Rough line signal is out of regulation, set to "Rough" so that the unit may detect the ringing signals. Not Used PULSE RATE 1 = 10 pps...
  • Page 198 Function Parameter Table Parameter (see Note 3) Selections Function DOC END FEED -5.0 mm Adjusts the distance between the scanning sensor OFF position and the scanning end position. +5.0 mm JAM LENGTH 1 = 1 m Selects the maximum length of the document that 2 = 2 m can be scanned.
  • Page 199 Note 1: Function Parameter No. 070 (LINE ERROR)-Transmit condition of RTP/PIP or RTN/PIN Setting Signal 1:128 2:256 3:512 4:1024 5:2048 6:Off MCF/PIP 0-31 0-63 0-127 0-255 0-511 Always RTP/PIP 32-63 64-127 128-255 256-511 512-1023 RTN/PIN 64-127 128-255 256-511 512-1023 1024-2047 Note 2: Function Parameter No.

  • Page 200: Service Mode

    Service Mode 3 (Printout of Lists, Reports and Test Results) From this Service Mode you can print the Function Parameter List, Page Memory Test, Printer Report, All Document File, Protocol Trace and the Toner Order Form. 5.3.1 Function Parameter List A list of all Funcion Parameters can be printed by the following procedure.
  • Page 201 046 ON-HOOK TIME:[5sec] 5sec 096 ---------- 047 RESPONSE WAIT:[55sec] 55sec 097 ---------- 048 --------- 098 ---------- 049 --------- 099 ---------- Note:The power must be reset for the new parameter settings to take effect. -PANASONIC DX-2000- ******************************** -PANAFAX- DX-2000 - ****** -12345678901234567890- ***********...
  • Page 202 199 ---------- Note:The power must be reset for the new parameter settings to take effect. -PANASONIC DX-2000- ******************************** -PANAFAX- DX-2000 - ****** -12345678901234567890- *********** Note: 1. [ ] - Factory Default 2. The contents of the Funcion Parameter List may vary depending on the country’s regulations.
  • Page 203 After printing is completed, the unit returns to the display in step 3. SERVICE MODE ENTER NO. OR Press “STOP” to return to standby. SEP-12-1999 15:00 SEP-12-1999 15:00 VERSION: DX-2000 ALV00300AU LBP ROM VERSION 130003 MEMORY SIZE: (2MB) TX/RX/PRT/CPY:000123/000456/000789/000333 SHIPMENT SET...
  • Page 204 : DX-2000 ALV03000AU LBP ROM VERSION : 130002 TRANSMIT COUNTER : 000475 RECEIVE COUNTER : 000398 COPY COUNTER : 001083 PRINT COUNTER : 001128 PRINT ERROR 1.SEP-11-1999 15:38 NO.001-12 2.SEP-10-1999 10:48 NO.001-11 3.SEP-09-1999 15:23 NO.004-36 -PANASONIC DX-2000- **************************-PANAFAX DX-2000-***** ********-12345678901234567890-*************...
  • Page 205 1. Printer Error Code Table Error Description of Problems Cause Code No problem detected The Timing Sensor turned OFF before a certain period of 1. Recording Paper Jam. time. 2. Timing Sensor defective 3. Incorrect paper size setting. Timing Sensor did not turn ON within a certain period of time. 1.
  • Page 206 Note: If an 021 series Error Code occurs, 021-25 (Thermistor Open) or 021-26 (Thermistor detected temperarure over 200 °C), a pre-programmed recovery safety software is activated to protect the unit and the service personnel during abnormal increase in temperature. Once activated, this information is downloaded into the LPC PC Board’s SRAM, disabling the Fuser Lamp and preventing it from turning ON again.
  • Page 207 2. Printer Error Detail Explanation Recording Paper Jam Detection 200ms Feed Solenoid (pADF1) Timing Sensor (nRSENA) 1.8s Timing Sensor did not turn ON E11 will be logged when nRSENA does not go low 1.3s between 1.3 sec to 3.7 sec 3.7s after pADF1 goes high.
  • Page 208 Fuser Error Detection ( C) E26 will be logged. (Thermal Fuse will open.) E24 will be logged if Thermistor detects 210 C for more than 3 sec. (Thermostat will open.) E23 will be logged if Thermistor detects 197 C or higher for 5 min. after Fuser Lamp is turned Off.
  • Page 209 LSU Error Detection nPRNT Print Start nPMON (CN51.9) Polygon Motor ON nPMRY (CN51.8) Normal Condition Polygon Motor Ready Motor ON 3 sec 20 sec nPMRY Polygon Motor does not reach constant speed during wake up state. nPMRY does not go low for more than 2 sec during 3 sec to 20 sec after nPMON goes low.
  • Page 210 Out of Toner Detection Toner Sensor Output Signal Status A (Enough toner in the cartridge) Max. - min. voltage is less than 1.0V Min. voltage is more than 1.4V Status B (Remaining toner is getting low) Max. - min. voltage is less than 0.25V Min.
  • Page 211 5.3.4 All Document Files Print the document files from the Flash Memory. (This function will be available as a running change in the future) Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.
  • Page 212 : TSI 2B 20 20 20 38 37 2B 2B 2B 2B 39 38 36 36 35 34 37 38 38 30 DCS 00 C6 F8 44 COMMAND LOG. REMOTE : NSF LOCAL PPS-EOP ------------------------------------------------------------------ REMOTE : MCF LOCAL -PANASONIC DX-2000- ****************************-PANAFAX DX-2000-*************-12345678901234567890-*****************...
  • Page 213 5.3.6 Toner Cartridge Order Form The Toner Cartridge Order Form can be printed out manually by the following procedure. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO. OR ∗...
  • Page 214 ************************************* > TONER CARTRIDGE ORDER FORM < ************************************* **** The toner supply in your facsimile machine is running low **** (1) To order a replacement Cartridge from your Authorized Dealer Panafax Corp. (2) 1 201 111 5555 (3) by Phone: by Fax: 1 201 111 4444 (4) Thank you for your order.

  • Page 215: Service Mode 4 (Modem Test)

    Service Mode 4 (Modem Test) 5.4.1 Binary Signal This test mode is used to check the binary signal output. Signals can be output to the line using the following procedure. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION”...
  • Page 216 5.4.2 Tonal Signal This test mode is used to check the tonal signal output. Signals can be output to the line using the following procedure. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.
  • Page 217 5.4.3 DTMF Signal This test mode is used to check the DTMF (Dual Tone Multi Frequency) signal output. The DTMF signal can be generated using the following procedure. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.
  • Page 218 DTMF Single Tone Table Number DTMF Signal Tones 697 Hz 770 Hz 852 Hz 941 Hz 1209 Hz 1336 Hz 1477 Hz 1633 Hz DTMF Dual Tone Table Number DTMF Dual Tones 941 Hz + 1336 Hz 697 Hz + 1209 Hz 697 Hz + 1336 Hz 697 Hz + 1477 Hz 770 Hz + 1209 Hz...
  • Page 219 5.4.4 Binary Signal (V.34) This test mode is used to check the binary signal output. Signals can be output to the line using the folowing procedure. (V.34) Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.

  • Page 220: Service Mode 5 (Diagnostic)

    Service Mode 5 (Diagnostic) 5.5.1 CCD Test This test is used to check the CCD. Use the following procedure to initiate the test. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.
  • Page 221 5.5.2 LCD / LED Test This test is used to check the LCD and LEDs. Use the following procedure to initiate the test. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.

  • Page 222: Service Mode 6 (Ram Initialization)

    Service Mode 6 (RAM Initialization) Initializes RAM and restores the Function Parameters to their default values. Note: This operation should be performed when the unit is first installed. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.

  • Page 223: Service Mode 7 (Lbp Service Mode)

    Service Mode 7 (LBP Service Mode) This test mode is used to change printer parameters and verify printer information. Use the following procedure to change printer parameter. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION” and then “7”. SET MODE (1-6) ENTER NO.

  • Page 224: Service Mode 8 (Check & Call)

    Service Mode 8 (Check & Call) 5.8.1 Overview This feature enables the Authorized Servicing Dealers to manage and improve the Fax machine maintenance to their customers by alerting them of equipment problems. It also can be used as a Supply Sales Tool by alerting the Dealer that the unit is running Low on Toner.

  • Page 225: Setting Operation

    5.8.3 Setting Operation 8:CHECK & CALL PRESS SET TO SELECT SET or START INTERNET SET or START CHECK & CALL (1-7) SERVICE ALERT FAX # SERVICE ALERT MAIL # CLEAR CLEAR 1:SVC. ALERT FAX # SET or START SET or START Enter a destination fax number (Max.
  • Page 226 Note 1. Service Alert Report To enable the automatic transmission of Service Alert Report, enter the destination fax telephone number or the email address in the “SERVICE ALERT (FAX # or MAIL #)" field. When a printer error occurs, the Service Alert Report is transmitted to the designated number automatically.

  • Page 227: Service Alert Report Format

    < **************************** (2) (3) LAST PRINT ERROR : 09-10-99 12:10 No.999-00 CUSTOMER ID ABC COMPANY (4) FAX ROM VERSION : DX-2000 ALV03000AU (5) LBP ROM VERSION : 130003 (6) TRANSMIT COUNTER : 999999 (7) RECEIVE COUNTER : 999999 COPY COUNTER...

  • Page 228: Maintenance Alert Report Format

    > MAINTENANCE ALERT REPORT < **************************** LAST PRINT ERROR : MACHINE IS RUNNING OUT OF TONER (1) CUSTOMER ID : ABC COMPANY (4) FAX ROM VERSION : DX-2000 ALV03000AU (5) LBP ROM VERSION : 130003 (6) TRANSMIT COUNTER : 999999 (7) RECEIVE COUNTER...

  • Page 229: Service Mode 9 (System Maintenance)

    Rev. 1 Service Mode 9 (System Maintenance) 5.9.1 Overview This Service Mode is used to maintain and/or update the firmware of the machine. Use the following procedure for System Maintenance. Step Operation or Unit Condition LCD Display Standby SEP-12-1999 15:00 Press “FUNCTION”...
  • Page 230 Rev. 1 5.9.2 Operation 9:SYSTEM MAINTENANCE PRESS SET TO SELECT START Display card version SET or START SYSTEM MAINT.(1-8) DX-XXXAAV12300AU FIRMWARE UPDATE SET or START CLEAR CLEAR 1:FIRMWARE UPDATE PRESS SET TO START * IN PROGRESS * * If the card is not installed, SET/START will be refused.
  • Page 231 5.9.3 Recovering From Firmware Update Failure If the Firmware Update is interrupted before completion, the machine will not be able to progress into the Standby Mode and the LCD display will remain Blank. If this happens, please follow the steps described below to recover from a failed firmware update. (1) Turn the Power Switch “OFF”.
  • Page 232 (9) Turn the Power Switch "OFF". (10) Remove the Flash Memory Card. (11) (11) Re-install the Memory Card Cover. (12) 1 Screw (B1). (13) Close the Control Panel Unit. (14) Turn the Power Switch "ON". (10) (15) Perform Parameter Initialization.
  • Page 233 5.9.4 Send Received File This function is the relief mode which makes it possible to retrieve memory received documents during a fatal printer error by transferring the documents to another fax machine. SEP-12-1999 15:00 FUNC MON X 4 SERVICE MODE ENTER NO.

  • Page 234: System Description

    • The Separation Rubber (229) separates documents placed on the Paper Guide Cover, preventing multiple feeding. LED Array Assembly The DX-2000 has two LED Arrays, used as a light source to illuminate the document. The LED Array(s) turns ON when the Read Point Sensor is activated by the document leading edge.
  • Page 235 Transmit Mechanism Drive System This system feeds documents through the transmitting mechanism, and consists of rollers, gears and a stepper motor. • The Transmit Motor (346), a stepper motor, controlled by the CPU, drives the Pre-Feed Roller, ADF Roller, Feed Roller and Eject Roller, with the speed based on the density of the picture information.

  • Page 236: Receive Mechanism

    6.1.2. Receive Mechanism The Receive Mechanism consists of the Laser Unit (LSU), OPC (Organic Photo Conductor) Drum, and various other parts which ensure the normal feeding of recording paper. These components and their functions are as follows: Paper Feed Units No. 1 and 2 Paper Feeder Unit No.
  • Page 237 Paper Feed Unit No. 1 Operation 1. The printing operation begins when the nPRT (Print Request) output signal level goes Low. The Printer Motor (650) is initialized. 2. The Paper Feed Solenoid (608) is energized for a specified period of time and turned ON. This activates the Paper Feed Roller (746), which rotates one revolution.

  • Page 238: Printing Process Operation

    6.1.3. Printing Process Operation Charge In the dark, the Bias Charge Roller (BCR) applies a high, uniform negative charge to the surface of the OPC Drum. The surface potential is approximately -650 VDC and remains because the drum has a high electric resistance in the dark. Exposure A portion of the laser beam is deflected to the timing sensor [Beam Detection (BD) Sensor], which controls the start timing of scanning on the OPC Drum.
  • Page 239 Cleaning After transfer, some toner may remain on the surface of the OPC Drum. A Cleaning Blade scrapes the OPC Drum surface, and the removed toner is moved into the Toner Waste Box, inside the Toner Cartridge. Fusing After separation, the paper passes through the Fuser Rollers and is subjected to heat and pressure in the Fuser Unit (431). Pressure between the Fuser Roller (414) [heated internally by the Fuser Lamp (408) to approximately 190°C (±10°C) (or 374°F)] and Pressure Roller (409) fuses or bonds the toner into the paper.

  • Page 240: Fuser Unit

    Beam Detection (BD) Lens and Beam Detection (BD) Sensor The BD Lens receives the reflected light from the Polygon Mirror and redirects it into the BD Sensor, which converts the laser beam into electrical signals and sets the start timing for the scanning line. f-θ...

  • Page 241: Covers And Enclosures

    Thermostat 2 (432) A Thermostatic Fuse, part of the power line for the Fuser Lamp, provides an extra overheat protection by opening when the Fuser Roller surface temperature reaches 230°C (446°F) and remains there for 1 minute. If the primary and secondary over- heat protection does not halt the rise in temperature, the thermostat opens, removing power from the Fuser Lamp.
  • Page 242 6.2. Electrical Circuit Explanation 6.2.1. Fax Block Diagram...
  • Page 243 6.2.2. LAN Block Diagram FCB PCB (522) CN50 7.1MHz IC14 FRM PCB (1104) SH 2 (SH7041) IC20 IC18 Flash ROM Dual-Port RAM MN86064A CY7C024 Built in ROM 28.4MHz OSC1 20MHz IC23,24,25,26 Filter CN201 DRAM Transformer LANC LAN Controller 8MB(2M x 4) LAN91C96 (1101) LINK...

  • Page 244: Signal Routing

    6.2.3. Signal Routing Single Copy Program ROM System SH7041 Bus(3v) (CPU) FROM(2MB) Line Memory (IC10) (IC42) SRAM(64kB) Doc.Memory/Back-up Data (IC131,132) FROM(2MB) FRIP5 (IC43) (IC160) CODEC-1 Page Memory Work Memory MN86064 DRAM(4MB) DRAM(2MB) (IC130) (IC120,121) (IC30) Image Bus Smoothing ROM (IC140) (IC110) (IC20) MASK ROM...

  • Page 245: Multiple Copies

    File Print From Memory Program ROM System SH7041 Bus(3v) (CPU) FROM(2MB) Line Memory (IC10) (IC42) SRAM(64kB) Doc.Memory/Back-up Data (IC131,132) FROM(2MB) FRIP5 (IC43) (IC160) CODEC-1 Page Memory Work Memory DRAM(4MB) MN86064 (IC120,121) (IC130) DRAM(2MB) Smoothing ROM (IC30) (IC140) Image Bus MASK ROM 128kB(x8) (IC20) (IC141)
  • Page 246 Memory Transmission (FAX) Program ROM System SH7041 Bus(3v) (CPU) FROM(2MB) Line Memory (IC10) (IC42) SRAM(64kB) Doc.Memory/Back-up Data (IC131,132) FROM(2MB) FRIP5 (IC43) (IC160) CODEC-1 Page Memory Work Memory DRAM(4MB) MN86064 DRAM(2MB) (IC120,121) (IC130) Smoothing ROM (IC30) (IC140) Image Bus MASK ROM 128kB(x8) (IC20) (IC141)
  • Page 247 Quick-Scanning Transmission (FAX) Program ROM System SH7041 Bus(3v) (CPU) FROM(2MB) Line Memory (IC10) (IC42) SRAM(64kB) Doc.Memory/Back-up Data (IC131,132) FROM(2MB) FRIP5 (IC43) (IC160) CODEC-1 Page Memory Work Memory DRAM(4MB) MN86064 (IC120,121) (IC130) DRAM(2MB) Smoothing ROM (IC30) (IC140) Image Bus MASK ROM 128kB(x8) (IC20) (IC141)
  • Page 248 Direct Reception Program ROM System SH7041 Bus(3v) (CPU) FROM(2MB) Line Memory (IC10) (IC42) SRAM(64kB) Doc.Memory/Back-up Data (IC131,132) FROM(2MB) FRIP5 (IC43) (IC160) CODEC-1 Page Memory Work Memory MN86064 DRAM(4MB) (IC130) DRAM(2MB) (IC120,121) Smoothing ROM (IC30) (IC140) Image Bus MASK ROM 128kB(x8) (IC20) (IC141) (IC110)
  • Page 249 LAN Transmission FCB PCB SH-2 IC20 DRAM IC14 SH2 (SH7041) IC20 IC18 FRM PCB Dual-Port RAM Flash ROM MN86064A CY7C024 Built in ROM LANC IC23,24,25,26 INTERNET DRAM Filter FIFO 8MB(2M ~4) transFormer (10Base-T) LINK Link,Activ LAN Controler SMC91C96 Activity IC13 LANB PCB EEPROM FCB PCB...

  • Page 250: Picture Signal Scanning Block

    6.2.4. Picture Signal Scanning Block The image data read by the optical unit is input to the CCD mounted on the CCD PC Board, then transferred to the FCB PC Board after the optical information is converted into an electrical signal by the CCD. The following shows a block diagram of the picture signal scanning circuit.
  • Page 251 ABC Circuit This circuit consists of IC180, IC160, C650, R673 and R674. Its function is to prevent deterioration of picture quality due to dirt on the document or degrading of the luminous energy of the LED light source. The picture signal from the CCD is amplified in IC180 and input to IC160, where it is converted from analog to digital and the shading is corrected.

  • Page 252: Ccd Drive Clock Generator Circuit

    6.2.5. CCD Drive Clock Generator Circuit This circuit is also contained in IC9. Its function is to generate FSG, FCK1 and FR clock signals, which are required for driving the CCD. These clock signals are generated by the system clock generator circuit derived from the 25.0 MHz clock signal that is input to IC160.

  • Page 253: Picture Quality Control Circuit

    6.2.6. Picture Quality Control Circuit This circuit consists of a recording picture control standard cell IC140 (DZZAC000168 or “1PC”), an interpolation table ROM (IC141) and its peripheral circuitry.The recording picture control standard cell (IC140) inputs the serial data from the IC110 (DZZAC000167 or “PEC”), conducts picture quality correction (smoothing), reduction, synchronization control, etc., then sends this data to the printer.

  • Page 254: Line Monitor Circuit

    6.2.7. Line Monitor Circuit The Line Monitor Circuit consists of an operational amplifier (IC100), analog master (IC91) and its peripheral circuits. Its function is to monitor the dial tone, DTMF tone, response signals, etc. over the speaker. It also sounds the output of the key touch tones, alarm tones, etc.

  • Page 255: Line Control Board

    6.2.9. Line Control Board The following shows a block diagram of the Line Control Board. Modem Line (IC 91) (IC 90) (IC 80) Port (IC 60) Ring Detector +24V Port (IC 60) Telephone Off-Hook Detector Port (IC 60) LCU PCB FCB PCB The Ring Detector consists of a photocoupler, PC2, and its peripheral circuits.
  • Page 256 Dial Pulse Generator The circuit consists of the CML relay, PLS relay and their peripheral circuits. This circuit generates dial pulses. The CPU on the FCB PC Board controls all dial pulse generation sequences. It turns relay CML and PLS ON and OFF through the DZZSP58025 (IC60).
  • Page 257 6.2.10. SNS PC Board Each sensor consists of an LED and phototransistor. When documents are placed on the ADF tray or are moving, a shutter in the document sensor closes. The light path from the LED is blocked turning the phototransistor “OFF”, and the output voltage from the sensor becomes a “High”...
  • Page 258 6.2.11. Control Panel The Control Panel consists of the Display PCB and Panel Unit, which display various status information. It is normally interfaced to the main CPU. Keyed input signals are received by the Panel CPU and the data is transferred to the main CPU on the FCB PC Board.

  • Page 259: Printer Motor Drive Circuit

    6.2.12. Printer Motor Drive Circuit Motor Drive Circuit The Printer Motor is a Brushless DC Motor. When the nMMP2 signal level goes Low, the Printer Motor starts rotating. When the Printer Motor reaches a constant speed, the monitor feed back signal, nMMP3 goes Low and is fed back to the CPU which controls the printing process.The Printer Motor is powered by a +24 VDC supply.
  • Page 260 Fuser Lamp Drive Circuit The Fuser Lamp is powered by 115 VAC. It is driven by the LVPS and controlled the FCB PC Board. When the CN32, Pin 9 (nSSR) on the LVPS goes LOW, the Fuser Lamp turns ON. This lights up the PC301 LED and activates the CR301 photo-triac, and 115 VAC is sent to the Fuser Lamp.
  • Page 261 Fuser Temperature Control Circuit The fuser temperature is controlled by IC51 on the LPC PC Board, which contains A/D (Analog/Digital) converters ANI0 and ANI7. The Fuser Temperature Control Circuit uses A/D converter, ANI1. When the PC301 drive current is transmitted from the LPC PC Board to the LVPS, the Fuser Lamp turns ON.
  • Page 262 High Voltage Drive Circuit (Charging, Development and Transfer) High Voltage is provided through a DC to DC converter, which changes the +24 VDC supply voltage to -650 VDC, and output approximately 0.72 KVAC (Steady current: 450 µA) for the Charging Block. The Developer Circuit converts the +24 VDC to between -500 VDC for the development bias, and outputs 1,700 VAC(p-p) at a frequency of 1.7 kHz to charge the toner.

  • Page 263: Interlock Safety Circuit

    6.2.13. Interlock Safety Circuit This safety circuit turns OFF the +24 VDC supply voltages when the Printer Cover is opened. When the Printer Cover is opened, the microswitch(es) on the ILS PC Board are de-actuated, turning OFF +24 VDC to the Printer Drive Circuit, the HVPS, and the Paper Feed Solenoid Circuits, turning OFF the +5 VDC supply voltage for the Laser Driver Circuit on the Laser Unit.

  • Page 264: Lsu Control Circuit

    6.2.14. LSU Control Circuit The laser control signals are described below. nLDON The LSU is activated when this output signal is LOW. If an error occurs, the nLDON output signal level goes High and the LSU is deactivated. nVIDEO This is the actual Data Signal. The Laser is ON when the nVIDEO output signal level is LOW. nHSYNC This horizontal synchronization signal transmitted from the Beam Detection Sensor sets the horizontal position of the laser beam as it crosses the OPC Drum.
  • Page 265 6.2.15. Power Supply Unit (LVPS) Block Diagram of ETXDN218A7D, ETXDN218E7D...
  • Page 266 ETXDN218A7D (115V), ETXDN218E7D (220V) Input Filter Circuit AC line voltage travels to the rectifying circuit through the line filter. The line filter eliminates RFI noise which may otherwise pass to the AC line from the power supply unit. It also protects the power supply unit from transient noise which may pass into the unit from the AC line.
  • Page 267 Main Switching Circuit In the above circuit, when the main switching transistor, Q101, is turned On, input voltage, Ei, is supplied to the primary winding of transformer T101. However, no current will flow through diode D201 of the secondary side, due to reverse polarity of the secondary winding causing no current flow within T1.
  • Page 268 Control Circuit and Error Detection Circuit The control circuit amplifies the output of the duty cycle according to the error voltage detected by the Error Detection Circuit, and drives the main transistor Q101. The method used to change the duty cycle is to change the ON time period. When the output voltage of the +24 VDC circuit rises, the current of photocoupler PC101 increases, the output pulse width of the control circuit decreases and the ON time period of Q101 decreases.
  • Page 269 6.2.16. LAN Control Circuit 6.2.16.1. CPU and Peripherals The SH-2 used on the LAN Control Circuit is the same type as on the Fax Controller Circuit CPU. The LSI is powered by +5 VDC supply voltage instead of the +3 VDC supply voltage used for the Fax Controller. The internal clock is two times faster than the clock on the CPU of the Fax Controller Circuit.
  • Page 270 6.2.16.2. LAN Controller CPU BUS INTERNET LANC OSC1 10Base-T 20 MHz RJ-45 Filter Transformer Connector LAN Controller LAN91C96 LINK Link, Activy Activity IC13 EEPROM 1. LAN Controller (IC1) This conforms to IEEE 802.3 Ethernet Controller. The CPU bus is directly connected and the data interrupt is controlled by IRQ 0. The 20 MHz clock is supplied by OSC 1. The LAN Controller for the system timing clock divides the frequency provided from OSC 1 into 10 MHZ clock.
  • Page 271 6.2.16.4. Signal Routing 1. LAN Transmission a. Transfers the MMR coded image data from FCB PCB every specified size. b. Transfers the MMR coded data from Dual-Port RAM to GCP and converts the MH coded data. c. Transfer the MH coded data of GCP to DRAM. d.

  • Page 272: Function Key

    8 Installation 8.1. Function Key Any function can be started by first pressing and then enter the function number, or by pressing FUNCTION scroll key repeatedly until the desired function appears on the display. Relayed Transmission (See Note) Polling Printout FUNCTION 1 = Journal (Print/View) 2 = One-Touch/Abbreviated/ Directory Search List...

  • Page 273: Main Unit And Accessories

    8.2. Main Unit and Accessories Unpack the carton and check that you have all the illustrated accessories. Toner Cartridge Document Return Tray Machine Recording Paper Tray Telephone Line Cable Power Cord Paper Size Label Lithium Battery and Holder User's Guide / Quick Guide LAN Cable...

  • Page 274: Installing The Accessories

    8.3. Installing the Accessories Installing the Lithium Battery (This battery is used to backup the clock during power failures, see the User's Guide.) (1) Open the ADF Door. (2) Install the Battery Holder, slide it to the Left until it latches and close the ADF Door.

  • Page 275: Installing The Toner Cartridge

    8.4. Installing the Toner Cartridge Unpack the Toner Cartridge and rock it back and forth as shown for 5 or 6 times to even the toner inside. Toner Cartridge Remove the protective seal. Note: Pull on the seal slowly and straight out. Push the Release Button to open the Printer Cover.
  • Page 276 Align the arrow and the projection on both sides as shown and insert the Toner Cartridge into the machine. Close the Printer Cover firmly. Printer Cover If you are replacing the Toner Cartridge, it is recommended to clean the Printer Roller to maintain good printing quality.

  • Page 277: Loading The Recording Paper

    8.5. Loading the Recording Paper Paper Specifications In general, most bond papers will produce excellent results. Most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for.
  • Page 278 (1) Release the hook and remove the Paper Size Selector. (2) Rotate the Paper Size Selector until the appropriate setting marked on the Selector is facing upward and the wording is upright. (3) Reinstall the Paper Size Selector. (1) Push the Pressure Plate until it is locked Clip down.

  • Page 279: Connecting The Telephone Line Cable And Power Cord

    8.6. Connecting the Telephone Line Cable and Power Cord Ethernet LAN (10Base-T) Cable (Not included) 10Base-T Ethernet Hub Power Switch After connecting all cables and Power Cord, turn the Note: power switch ON. Attach the cables to the Hook to prevent recording paper jam.

  • Page 280: Customizing Your Machine

    8.7. Customizing Your Machine Your facsimile machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully. Some parameters, such as the Resolution, Contrast, and Verification Stamp parameters, can be temporarily changed by simple key operation just before a transmission is made.

  • Page 281: Fax Parameter Table

    Fax Parameter Table Setting Parameter Setting Comments Number CONTRAST Normal Setting the home position of the CONTRAST key. Lighter Darker RESOLUTION Standard Setting the home position of the RESOLUTION key. Fine 400 dpi STAMP Setting the home position of the STAMP key. To select the stamp function when document is stored in memory, see Fax Parameter No.
  • Page 282 Setting Parameter Setting Comments Number SUBSTITUTE RCV Selecting whether the machine receives to memory when Invalid recording paper runs out, toner runs out or recording paper is jammed. Valid PRINT REDUCTION Selecting print reduction mode. Fixed Fixed: Reduce received document according to setting of Parameter No.
  • Page 283 PIN Code. (See page 149 of the User's Guide) Suffix Prefix DIAGNOSTIC Setting the password for Remote Diagnostic Mode. Please ask (----) PASSWORD your Panasonic Authorized Dealer for details. SUB-ADDRESS Setting a 20-digit password for secured sub-address (----) PASSWORD communication. FAX FORWARD...
  • Page 284 EMAIL HEADER Selecting the header information to print when an email is FORMAT received. (Normally used for Troubleshooting. It shows the path of the email transmission before arriving at the DX-2000.) Subject/From/ SUB-ADDRESS Invalid Selecting whether to automatically route a received fax or email ROUTING using ITU-T sub-address.
  • Page 285 Setting Parameter Setting Comments Number PRINT FORWARDED Invalid Selecting whether a memory received fax or email to be forwarded DOCUMENT is always printed or only when forwarding is incomplete. Valid TRANSACTION Invalid Selecting whether the machine sends a transaction journal to the JOURNAL pre-programmed email address.

  • Page 286: Options And Supplies

    9 Options and Supplies Options and Supplies Please contact your local Panasonic dealer for availability. A. Options: (see Note 1) Order No. Picture Description UE-403160 Handset Kit 250 sheets Letter / Legal / A4 Size Paper Cassette with the UE-409057...
  • Page 287 B. Supplies: Order No. Picture Description DZHT000004 Verification Stamp UG-3313 Toner Cartridge...

  • Page 288: Installing The Memory Card (Flash Memory Card And / Or D-Ram Card)

    (2) Open the ADF Door. (3) Remove a Screw. (4) Remove the Memory Card Cover. Insert the Memory Card(s) gently into the card slot with the Panasonic logo facing to the rear. FLASH D-RAM Caution: Installing the Memory Card(s) in...

  • Page 289: Installing Optional Feeder Unit

    9.3. Installing Optional Feeder Unit (UE-409057) 1. Contents Qty. Description Part No. Remarks 250 Sheets Paper Cassette with Feeder Unit Paper Size Label Set DZNK000298 2. Installation Note: Install this Feeder Unit as the 2nd Feeder Unit only. (1) Turn the Power Switch to the OFF (O) position. (2) Disconnect the Power Cord.
  • Page 290 (13) Place the machine upright. (14) Re-install the Document Trays, the Paper Cassettes and (13) the Toner Cartridge. (15) Re-connect the Power Cord and the Telephone Line Cable. (16) Turn the Power Switch to the ON (I) position. (17) Print some pages from the Optional Feeder Unit to confirm its operation.

  • Page 291: Installing Optional Feeder Unit (Ue-409056)

    Installing Optional Feeder Unit (UE-409056) 1. Contents Qty. Description Part No. Remarks 500 Sheets Paper Cassette with Feeder Unit Paper Size Label Set DZNK000298 2. Installation Note: Always install this Feeder Unit at the base of the unit. Install it as the 2nd Feeder Unit when configured for two cas- settes or as the 3rd Feeder Unit when configured for three cassettes.
  • Page 292 (13) Place the machine upright. (14) Re-install the Document Trays, the Paper Cassettes and (13) the Toner Cartridge. (15) Re-connect the Power Cord and the Telephone Line Cable. (16) Turn the Power Switch to the ON (I) position. (17) Print some pages from the Optional Feeder Unit to confirm its operation.

  • Page 293: Installing Page Description Language Printer Emulation Kit (Ue-403169)

    Installing Page Description Language Printer Emulation Kit (UE-403169) 1. Contents Part No. Description Qty. Remarks DZEC101411 Enhanced Printing PC Board w/ FRM PC Board DZJH000059 PCB Spacer DZQW000179 Printer Driver Disks 6 disks, 3½" 2HD Floppy DZSD001051 User's Guide DZSH000080 License Agreement DZSM000247 Installation Guide...
  • Page 294 (10) Disconnect the Ribbon Cable from CN50 on the FCB PC Board in the machine. (11) Remove the Internet Module. (10) (11) (12) Remove 3 Screws. (13) Remove the Rear Cover. (13) (12) (14) Insert the PCB Spacer into the hole on the PDL PC Board. (14) (15) Connect the PDL PC Board to the CN55 on the FCB PC Board.
  • Page 295 (18) Re-install the Rear Cover. (19) Connect the Ribbon Cable to the CN50 on the FCB PC Board in the machine. (20) Re-install the Internet Module. (21) Re-install the Sub Rear Cover. (22) Re-connect the Power Cord, the Telephone Line Cable and the Ethernet LAN Cable.

  • Page 296: General Network Information

    10 General Network Information 10.1 Network Protocol 10.1.1 OSI Reference Mode Having a model in mind helps you understand how the pieces of the network puzzle fit together. The most commonly used model is the Open System Interconnection (OSI) reference model. The OSI model, first released in 1984 by the International Standards Organization (ISO), provides a useful structure for defining and describing the various processes underlying networking communications.
  • Page 297 10.1.2 Protocol One reason for the popularity of TCP/IP is that no one vendor owns it, unlike the IPX/SPX, DNA, SNA or Apple Talk protocol suites, all of which are controlled by specific companies. TCP/IP evolved in response to input from a wide variety of inductry sources. Consequently, it is the most open of the protocol suites and is supported by the widest variety of vendors.

  • Page 298: Layer Functions And Technology

    10.2 Layer Functions and Technology 10.2.1 MAC (Media Access Control) The MAC address is burnt into each network card for establishing addresses for nodes on the network. These addresses are hexadecimal in nature and are unique for each card. The First three bytes from the left end identify the manufacturer’s code that must be approved by IEEE (Institute of Electrical and Electronics Engineers).
  • Page 299 Token Frame format Most significant bit Least significant bit Start De-limiter (SFD) P P P S M R R R End De-limiter (ED) 1 byte 1 byte P: priority S: Status 0 = Token Frame 1 = Data Frame R: Reserved Data Frame format Most significant bit Least significant bit...
  • Page 300 TX (+) TX (+) TX (-) TX (-) RX (+) RX (+) RX (-) RX (-) Crossed cable Straight cable Ethernet Cable Pin Configuration All eight pins on the Ethernet cable are normally wired in this configuration accordingly. The Electrical level follows the Manchester code configuration. "1"...

  • Page 301: Network Layer

    10.3 Network Layer 10.3.1 IP Address An IP address is a set of four numbers, or octets, that can range in value between 0 and 255. Each octet is separated by a period (i.e. 192.168.31.1). All devices on a network that runs the TCP/IP protocol suite need a unique IP address. Most machines use a Domain Name, which are easier for people to remember.

  • Page 302: Subnet Mask

    10.3.2 Subnet Mask A subnet mask defines how sub-segments of a network are treated. 1 0 0 0 0 0 0 1 0 1 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 192.168.32.1 Subnet Mask 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0...
  • Page 303 10.3.3. Internet Protocol The IP (Internet Protocol) operating at the OSI Network layer, is a connectionless protocol that provides datagram service, and IP packets are most commonly referred to as IP datagrams. It performs the following typical functions: 1. Identifies the IP address 2.
  • Page 304 10.3.4. Router Routers, operating at the OSI Network layer, organize the large network in terms of logical network segments. Each network seg- ment is assigned an address so that every packet has both a destination network address and a destination device address. Routers are more intelligent than bridges.

  • Page 305: Transport Layer

    Server TCP 3 Handshake General Flowchart The client (DX-2000) generates random sequential numbers initially and sends them to the server. The initial sequetial numbers are synchronized with the clock and increments the counterevery 4 msec. The Server responds with an acknowledgement that increments the initial sequential number by one. The ACK bit number is also changed to a "1"...

  • Page 306: Upper Layer

    Usually, all of the devices on a given network will have the same right-hand portion of their Domain Names (i.e. panasonic.com in the examples above).
  • Page 307 10.5.2. Primary Name Server A primary server has the original copy of a zone file. Any changes made to the zone file are made to the copy on the primary server. When a primary server receives a query about a host name in its own zone, it retrieves the host resolution locally from its own zone files.
  • Page 308 10.5.5 A (Address) Record The A (Address) Record, lists the addresses for a given machine. The name field is the machine’s name and the address is the network address. There should be one A record for each address on the machine. ;...
  • Page 309 10.5.9 MX (Mail Exchange) Record The Mail Exchange (MX) record specifies the name of the host that processes mail for this domain. If you list multiple mail servers, you can set a preference number (value) that specifies the order in which the mail server should be used. Note that lower values indicate higher precedence, and that mailers are supposed to ramdomize same-value MX hosts so as to distribute the load evenly if values are equal.

  • Page 310: Smtp

    10.7.1 Mode of operation The DX-2000 conforms to the ITU T.37 standards and RFC2305. This Internet store and forward facsimile uses approved IETF protocols for posting, relaying and delivery of documents. It requires no changes to Internet standards or to ITU Facsimile Recommendations.
  • Page 311 10.7.2 Implementation Requirements for T.37 Simple Mode Table Sender Required Send data as a single MIME multi-page TIFF Profile S file Provide notice in case of local transmission problem Provide a return address of an Internet email receiver which is MIME compliant Strongly recommended Include Message-ID Use Base 64 encoding for image data...
  • Page 312 10.7.4 File Format for Internet Fax Sending Internet Fax devices must be able to write minimum set TIFF files, according to the rules for creating minimum set TIFF files defined in TIFF for Facsimile (the S profile) [RFC2301], which is also compatible with the specification for the minimum subset of TIFF-F in [RFC2306].
  • Page 313 10.7.6 Addressing A simple method of encoding PSTN addresses in the local-part of Internet email addresses, along with an extension mechanism to allow encoding of additional standard attributes needed for email gateway to PSTN-based services. FAX= +12125551212@ panafax.com (1) Off ramp Global-phone Domain Service selector...
  • Page 314 Message Header Contents 10.7.8 Delivery Failure In the event of relay failure, the sending relay must generate a failure message, which should be in the format of a DSN. 10.7.9 Image File Format The Sending Internet Fax devices MUST be able to write minimum set TIFF files, according to the rules for creating minimum set TIFF files defined in TIFF for Facsimile (the S profile), which is also compatible with the specifications for the minimum subset of TIFF-F in F Profile for Facsimile, RFC 2306.

  • Page 315: Communication Protocols

    10.8 Communication Protocols The set of conventions necessary to achieve facsimile-compatible service covers basic data transport, document data formats, message (document) addressing, delivery confirmation, and message security. Protocol supported by the DX-2000 is as follows: SMTP Command & Reply Procedure DX-2000 SMTP Server (ef1.labo.mgcs.com)
  • Page 316 10.8.1. Opening and Closing At the time the transmission channel is opened there is an exchange of commands to ensure that the hosts are communicating with the hosts they think they are. The following two commands are used in the transmission channel for opening and closing: HELO:<SP>...
  • Page 317 10.8.10 NUMERIC ORDER LIST OF REPLY CODES 211 System status or system help reply 220 <domain> Service ready 221 <domain> Service closing transmission channel 250 Requested mail action okay# completed 251 User not local; will forward to <forward-path> 354 Start mail input; end with <CRLF>.<CRLF> 421 <domain>...

  • Page 318: Pop

    10.9 POP (Post Office Protocol Version 3) 10.9.1 Introduction On certain types of smaller nodes in the Internet it is often impractical to maintain a message transport system (MTS). For example, a workstation may not have sufficient resources (cycles, disk space) in order to permit a SMTP server and associated local mail delivery system to be kept resident and continuously running.
  • Page 319 10.9.3 POP3 Command Summary Minimal POP3 Commands: USER name valid in AUTHORIZATION state PASS string QUIT STAT valid in the TRANSACTION state LIST [msg] RETR msg DELE msg NOOP RSET QUIT Optional POP3 Commands: APOP name digest valid in the AUTHORIZATION state TOP msg n valid in the TRANSACTION state UIDL [msg]...
  • Page 320 POP 3 Command & Reply Procedure DX-2000 POP 3 Server (ef1.labo.mgcs.com) (sv2.labo.mgcs.com) Opening TCP Connection (TCP Port No. 110) TCP 3 way handshake +OK POP Server ready & Opening Session <1896.697170952@labo.mgcs.com> USER s50055 +OK Password required for s50055 AUTHORIZATION PASS !xxxx +OK s50055 has 2 messages (126040 octets).

  • Page 321: Troubleshooting From A Pc

    10.10 Troubleshooting from a PC Troubleshooting is an art of seeking out the cause of a problem and eliminating the problem by managing of eliminating the cause. No matter what the problem is on your network, the OSI Reference Model serves as an excellent reference tool to help you locate the area of trouble.

  • Page 322: Verifying The Configuration And Mail Account Type (Smtp Or Pop)

    Is static IP address available ? Not supported Not supported Is G3 Gateway function being Is there an A Record entry for the DX-2000 in the DNS table ? used ? Not supported Is POP account available ? Is POP account available ?

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