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PCS 580 User Manual
Basic Call Handling
Make a call
1
Lift the handset
2
Dial the number (internal or external) required using the key pad displayed
3
Call Status will display your name and the details of the number you are ringing.
Alternatively,
1
Press the Keypad button
2
Enter the number (internal or external) required using the key pad displayed
3
Press the Dial button or lift your handset
4
Call Status will display the details of the call
Call Status
If you have started to make a call, have changed your mind and wish to stop the call press the
Hang Up button or replace your handset.
If you are required to enter further digits once the call has been made, for example, when
presented with an auto attendant, press the Keypad button to enter the digits required via the
key pad.
Answer a call
On receiving a call your handset will ring and Call Status will display the details of the call:
First line - the caller's name (if the incoming number is recognised by the system) and the caller's number
Second line - who the call is for. This will either be your name, the name of the colleague who has
diverted their calls to you or a Department name.
Third line - the duration of the call
Incoming internal call
Basic Call Handling
PCS 580 User Manual V1.2/0411/1a
Call Status will display the name of the person you
have called (if known by the system), the number
you have dialled, your name and number, and length
of time of the call.
5
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