Table Of Contents - Splicecom PCS 580G User Manual

PCS 580 User Manual
Contents
Introduction ................................................................................................................................................... 1
About this manual ............................................................................................................................................... 1
How your PCS 580 will operate .......................................................................................................................... 1
Feature Highlights ............................................................................................................................................... 3
The PCS range ..................................................................................................................................................... 4
Basic Call Handling ........................................................................................................................................ 5
Make a call ........................................................................................................................................................... 5
Answer a call ....................................................................................................................................................... 5
End a call .............................................................................................................................................................. 6
Dial Ahead ........................................................................................................................................................... 6
View the web page ............................................................................................................................................. 8
Mute a call ........................................................................................................................................................... 8
Pause a call .......................................................................................................................................................... 8
Place a call on hold ............................................................................................................................................. 9
Transfer a call....................................................................................................................................................... 9
Parking a call...................................................................................................................................................... 11
Notes ................................................................................................................................................................. 11
Conference Call ................................................................................................................................................. 13
Call Waiting ........................................................................................................................................................ 14
Switch to Hands Free ........................................................................................................................................ 15
Changing the volume ....................................................................................................................................... 15
Calls History ................................................................................................................................................. 17
View the contents of your Calls History ........................................................................................................... 17
Identifying the type of call ................................................................................................................................ 17
Missed Calls ....................................................................................................................................................... 18
Details of a call .................................................................................................................................................. 18
Redial a number ................................................................................................................................................ 19
Ring back a caller .............................................................................................................................................. 19
Delete a call ....................................................................................................................................................... 20
Contacts Directory ....................................................................................................................................... 21
View the Directory ............................................................................................................................................. 21
Make a call via the Directory ............................................................................................................................ 23
Transfer a call via the Directory ........................................................................................................................ 23
Alternative method to view the directory ........................................................................................................ 24
Working with the Contacts database ............................................................................................................... 26
Departments ................................................................................................................................................ 29
Working as a member of a Department .......................................................................................................... 29
Receiving a Department call............................................................................................................................. 29
Make a call to a Department ............................................................................................................................ 30
Transfer a call to a Department ........................................................................................................................ 30
Calls History ....................................................................................................................................................... 31
User Settings ............................................................................................................................................... 32
Do Not Disturb .................................................................................................................................................. 32
Call Divert/Follow Me ........................................................................................................................................ 32
Out of Office Message ..................................................................................................................................... 34
Group Log In ..................................................................................................................................................... 35
Contents
PCS 580 User Manual V1.2/0411/1a i