Splicecom PCS 582G Installation & Reference Manual

Splicecom PCS 582G Installation & Reference Manual

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Installation & Reference Manual
What's new in document ref v32/0912/8
Version 3.2
September 2012

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Summary of Contents for Splicecom PCS 582G

  • Page 1 Installation & Reference Manual What’s new in document ref v32/0912/8 Version 3.2 September 2012...
  • Page 2 Installation and Reference Manual What’s new in document ref v32/0912/8 Document No. 001a Version No. V3.2/0912/8 © Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923 287700 Website: www.splicecom.com...
  • Page 3: Table Of Contents

    PCS 572G ................................. 3 PCS 562 ................................3 PCS 552 ................................4 Power over Ethernet considerations ......................4 PCS 582G Technical Details ..........................5 PCS 572G Technical Details ..........................6 PCS 562 Technical Details ..........................6 PCS 552 Technical Details ..........................7 Installation and Maintenance Manual .......................
  • Page 4: Two Manuals

    Technical Reference manual This documents the changes that now appear in both manuals. In future there will be a “What’s New” file for each individual document. Technical Reference manual PCS 582G This IP phone provides: Standard telephony functionality ...
  • Page 5: Pcs 572G

    Installation and Reference Manual – What’s New PCS 572G This IP phone provides: Standard 12 button telephony functionality  Full colour, backlit, graphics display (240 x 320) with auto-  dimming, context sensitive Wide-angle tilting keypad/display panel  18 intuitive, multi-functional context sensitive keys ...
  • Page 6: Pcs 552

    Installation and Reference Manual – What’s New PCS 552 This IP Phone provides: Standard 12 button telephony functionality  Monochrome, backlit, graphics display (64 x 128) with auto-  dimming, context sensitive 8 intuitive, multi-functional context sensitive keys  10 fixed function keys ...
  • Page 7: Pcs 582G Technical Details

    4 x PCS 100/PCS 562/PCS 560/PCS 552/IP 530 or up to 1 x PCS 572G/570G and 2 x PCS 100/PCS 562/PCS 560/PCS 552/IP 530 PCS 582G Technical Details Approval The product is CE compliant according to the European Directives for Safety and EMC.
  • Page 8: Pcs 572G Technical Details

    Installation and Reference Manual – What’s New PCS 572G Technical Details Approval The product is CE compliant according to the European Directives for Safety and EMC. Safety Caution The product should not be disassembled. There are no user serviceable parts. General Dimensions (mm): 277(w) x 136(d) x 208(h) Weight (Kg): 1.5...
  • Page 9: Pcs 552 Technical Details

    Installation and Reference Manual – What’s New General Dimensions (mm): 277(w) x 136(d) x 208(h) Weight (Kg): 1.5 Environmental: 0 to 40°C 85% Relative Humidity, non condensing Technology: TFT Resolution: 240x320 Colours: 262144 Port definitions LAN port: 10/100BaseT Full Duplex, Auto MDI/MDI-X LAN port and 802.3af compliant power sink PC port: 10/100BaseT Full Duplex, Auto MDI/MDI-X LAN port.
  • Page 10 Installation and Reference Manual – What’s New Port definitions LAN port: 10/100BaseT Full Duplex, Auto MDI/MDI-X LAN port and 802.3af compliant power sink PC port: 10/100BaseT Full Duplex, Auto MDI/MDI-X LAN port. Handset port: For connection of supplied handset. Headset port: General 4 pin headset connection. Inner pins connect to earpiece and outer pins connect to microphone.
  • Page 11: Installation And Maintenance Manual

    Installation and Reference Manual – What’s New Installation and Maintenance Manual View the current licence status A list of the licences installed on the system together with how many of these licences have been used is available within Manager by selecting Utilities and then Licences. The User Licence Status page will display where licences have been allocated for each User.
  • Page 12: Time Plans

    Installation and Reference Manual – What’s New Please note that if the Agents will be hot desking the Partner Login Code must be the same on all handsets, and therefore, the Remote Working Code must be the same for each User. Each User that is to use the Supervisor Console application will require the following configuration: ...
  • Page 13: Creating A Sip Trunk

    Installation and Reference Manual – What’s New In this example the scripts are stored in the /Web directory on the Call Server. Creating a SIP trunk A Call Server can support SIP Proxy Server and SIP Trunk services and can be configured as follows. Please note that when using a 4100 Call Server or 4140 Remote Call Server a Voice Compression Module or card is required to use this facility together with the required number of Trunk licences, one per channel.
  • Page 14 Installation and Reference Manual – What’s New From the navigation pane select Trunks Select the Module created above From the Trunks List select Virtual In the Presentation Number field enter the number to be sent on this Trunk. (This may be the account number supplied by the SIP provider.) Select Apply Select the DDI Call Plan field...
  • Page 15 Installation and Reference Manual – What’s New Select Update or Apply when ready. You will also need to configure port forwarding on the ADSL router to forward packets to the IP address of the Call Server to which the SIP Trunks are registered, typically, UDP Port 5060 (SIP) UDP Ports 6300-6699 (Audio) What’s New...
  • Page 16: Ddi Plans

    Installation and Reference Manual – What’s New Please note that SIP providers do not accept Overlap Dialling (default) therefore the LCR Plan entries routed to a SIP trunk must be configured to collect the digits and send them en-bloc, similar to the following example for dialling national numbers.
  • Page 17: Using The Tapi Driver

    The TAPI Driver available with the maximiser system enables users to dial directly from their Microsoft Outlook Contacts. This driver is currently available for Microsoft Windows XP, Vista and Windows 7 32 or 64 bit. Download the TAPI driver from the SpliceCom Technical Forum Unzip the file and a 32-bit Windows – copy \tspi32\maximiser.tsp into i.
  • Page 18: Working With Dial Plans

    Installation and Reference Manual – What’s New Working with Dial Plans Dial Emergency Action Calls made via this Action will be displayed in Warnings. Working with Voicemail Call Back the Source While listening to a message a User can ring back the caller by pressing 0 (zero) provided that the caller’s CLI was presented with the call.
  • Page 19: Field Descriptions

    Installation and Reference Manual – What’s New Field Descriptions The following lists the new fields available in Manager unless mentioned above. Users – General page Alias Telephone Number 64 Digits. A number when dialled that will be routed to this User. For example, a DDI number that historically was used to ring a colleague on another site.
  • Page 20 Installation and Reference Manual – What’s New Trunks – SIP page Registration User Name User Name provided by SIP provider. If this field contains an at sign (@) only the text prior to the @ symbol will be used in the “To:” and “From:” fields National Prefix Format of national numbers presented by the SIP provider, eg 0 for UK.
  • Page 22 Splice Britain’s leading developer of telephone systems The Hall Farm Business Centre, Berry Lane, Chorleywood, Hertfordshire WD3 5EX Tel: 01923 287700 Fax: 01923 287722 Email: info@splicecom.com Website: www.splicecom.com...

This manual is also suitable for:

Pcs 552Pcs 572gPcs 562

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