Working With The Contacts Database - Splicecom PCS 580G User Manual

PCS 580 User Manual

Working with the Contacts database

The Contacts database, stored centrally on the telephone system, can be used to store contact details for
external customers, suppliers, partners etc. This database enables you to speed dial their telephone
numbers via the Contacts directory and will also match the incoming number presented when this external
contact phones you or a colleague. Their contact name will be displayed in Call Status enabling the call to
be identified. You can add entries to this database However, you require the necessary rights to do this. If
the New Contact button, as described below, is not displayed you have not been given the necessary
rights. Please remember that a Contact entry is stored centrally and is available to all Users of the
SpliceCom telephone system, therefore all entries must be business related. Please refer to System
Administrator for further details on the Contacts database.
Add a Contact entry
1 Press the Contacts button
2 Press the New button (this will only be available if you have the necessary rights)
3 Enter the Name of the contact using the keyboard displayed
4 Select the Number field and enter the contact's principle number
5 Select the Company field and enter the contact's company name (if relevant)
6 Press Save to store the new entry on the Contacts database
or
6 Press Cancel if you do not wish to save the new entry
Amend a Contact entry
1 Press the Contacts button
2 Find and select the entry you require
(please refer to the View the Directory section from page 21 for further details)
3 Press the Edit button (this will only be available if you have the necessary rights)
4 Select the field you wish to edit and make the changes required using the keyboard
displayed.
5 Press Save to store the changes
or
5 Press Cancel if you do not wish to save the changes
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Contacts Directory
PCS 580 User Manual V1.2/0411/1a