Transfer A Call Using A Speed Dial; Favourite Groups - Splicecom PCS 580G User Manual

PCS 580 User Manual

Transfer a call using a Speed Dial

1 During a call your speed dials will be displayed under Call Status.
Use the Page Up
relevant.
2 Press the speed dial required. Your original call will be put on hold and the new call will
be made
3 Wait for the call to be answered and announce the call
4 Transfer the call by replacing your handset or, if you are using hands free, by pressing
the Speaker button. You will no longer have control of the call.
For further information on transferring a call please refer to page 9.
Call Pick up
You can pick up a call ringing on another extension via the Favourites page. This is useful if, for example,
you wish to answer your colleague's phone when they are not at their desk or you wish to assist with
answering calls to a Department. You do not have to be a member of the Department to pick up a
Department call.
1
2
3
4
Please note that if you pick up a ringing call while you are on a call your original call will be parked in the
first available park slot. Please refer to page 11 for further information on parking a call.

Favourite Groups

Your speed dials can be organised into groups, if you wish. This would enable you to display the speed
dials to colleagues and/or external contacts related to, for example, a particular project or particular
department within a group, such as Personnel, Accounts, Exhibition, Office Move etc. You would firstly
40
and Page Down
Press the Favourites button
A speed dial displaying a flashing yellow/red icon has a call waiting to be
answered.
Press the speed dial required.
The call will be answered by your extension
buttons to find the speed dial you require, if
User Settings
PCS 580 User Manual V1.2/0411/1a