Splicecom PCS 580G User Manual page 61

PCS 580 User Manual
Transfer a call to a Department's voicemail using the keypad
1 Place the call on hold by pressing the New Call button
2 Dial the Department's extension number via the keypad
3 Once the call has been connected press the Leave Message button
4 Replace your handset or, if you are using hands free, press the Speaker button. You will no
longer have control of the call.
Transfer a call to a Department's voicemail using the Contacts directory
You may wish to transfer a call directly to a Department's voicemail but do not know the extension
number. You can search for the Department via the Contacts directory. (For further information on using
the Contact directory please refer to page 21.)
1 Place the call on hold by pressing the New Call button
2 Press the Contacts button to access the directory
3 Use the Search facility to find the Department required
4 Select the Department required. This entry will be displayed with a green background.
5 Press the Choose button.
6 Press the Voicemail button. You will no longer have control of the call.
Alternatively, if you wish to continue talking to the caller while you find the entry in the Contacts directory
you can start from step 2 above. The caller will not be put on hold until you press the Voicemail button.
Voicemail
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