Cannot Print Over A Network; Cannot Connect The Printer To The Network - Canon iPF755 User Manual

Troubleshooting

Cannot print over a network

Cannot connect the printer to the network ................................................................................................ 790

Cannot print over a TCP/IP network .......................................................................................................... 790
Cannot print over a NetWare network ....................................................................................................... 791
Cannot print over AppleTalk or Bonjour networks ..................................................................................... 791
Cannot connect the printer to the network
Cause
The Ethernet cable
is not connected
correctly to the
printer's Ethernet
port.
12
Cannot print over a TCP/IP network
The printer's IP address is not
configured correctly.
The printer's TCP/IP network
790
settings are not configured cor-
rectly.
The computer you are trying to
print from is not configured cor-
rectly.
Cannot connect the printer to the network
> Cannot print over a network
1.
Make sure the printer is connected to the network with the correct Ethernet cable, and then
turn the printer on. For instructions on connecting the cable, refer to the Setup Guide.
2.
Make sure the Link indicator is lit.
The bottom indicator is green if the printer is connected via 1000Base-T, while the top
indicator is orange if connected via 100Base-TX and the top indicator is green if connec-
ted via 10Base-T.
If the Link indicator is not lit, check the following points.
•
Make sure the hub is on.
• Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
•
Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
•
Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission
rate automatically (in auto negotiation mode), sometimes the hub settings cannot be de-
tected. In this case, configure the connection method manually, specifying the commu-
nication mode in use.
(See "Configuring the Communication Mode Manually.")
Cause
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup
Utility.")
(See "Configuring the IP Address Using the Printer Control Panel.")
→P.704
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings.")
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination .")
(See "Configuring the Destination in TCP/IP Networks .")
>
Corrective Action
Corrective Action
→P.377
→P.712
→P.708
→P.715
→P.729
iPF755