Using Camp-On; Placing External Calls; Redialing A Number - Mitel 8500 Endpoint User Manual

Using Camp-on

Camp-on keeps you connected to the called extension until it becomes available. You cannot
use Camp-on if the called extension is in DND, or if the call is forwarded to voice mail. See
"Using Do-Not-Disturb" on
To use Camp-on:

Placing External Calls

The following sections describe features used when placing external calls.
To place an external call:
1. Press the OUTGOING button, an unlit CALL button, or enter the Outgoing Call access
2. Dial the number.
NOTES
Depending on system configuration, you may also be able to use one of the following methods
to select an outgoing line:
•
•
Contact your system administrator for more information about using Select Line Group or ARS
access codes.

Redialing a Number

You can quickly redial the last external number dialed. Although most endpoints are
programmed to redial the last number dialed, your system administrator can program your
endpoint to redial the last number saved. You cannot redial extension numbers.
To use Redial:
To use the Last Number Saved feature:
•
•
Mitel ® Model 8500 User Guide – Issue 12, October 2008
page
Stay on the line and wait for the extension to become available—do not hang up. If
Camp-on is enabled, you hear Music-on-Hold while you are waiting.
code (the default code is 8).
If you cannot place an external call because all outgoing lines are busy, you can
request a callback, which prompts the system to contact you when a line becomes
available. See "Requesting a Callback (Queuing the Endpoint)" above.
If you are prompted for an account code (indicated by a single beep), you must
enter an account code before you can place your call. See "Using Account Codes"
on page 17.
Enter the Select Line Group feature code. The default codes are 92001 to 92208.
Enter the Automatic Route Selection (ARS) feature code. The default code is 92000.
With or without the handset lifted, press REDIAL. The system automatically selects a line
and dials the number.
To save the last number dialed: While the endpoint is idle or while listening to intercom dial
tone, press the REDIAL button.
To redial the saved number: After selecting a line, press REDIAL. The number is redialed.
31.
Answering and Placing Calls
Page 15