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Mitel 8528 Frequently Asked Questions Manual
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Mitel 8528 / 8568 Telephones
NOVEMBER 2010
FREQUENTLY ASKED QUESTIONS

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Summary of Contents for Mitel 8528

  • Page 1 Mitel 8528 / 8568 Telephones NOVEMBER 2010 FREQUENTLY ASKED QUESTIONS...
  • Page 2 The information conveyed in this document is confidential and proprietary to Mitel and is intended solely for Mitel employees and members of Mitel’s reseller channel who specifically have a need to know this information. If you are not a Mitel employee or a Mitel authorizedPARTNER, you are not the intended recipient of this information.
  • Page 3 8528 / 8568 Telephones support headset operation? Yes. The 8528 / 8568 Telephones have a separate headset jack or port in the base of the phone. All of the same Plantronics headsets that are supported on the Mitel 8520 / 8560 Telephones are also supported on the 8528 / 8568 Telephones.
  • Page 4 8528 / 8568 Telephones, and why is it important for installers to note this? There has been a change in the wiring for the 8528 / 8568 Telephones as compared to the existing 8520 / 8560 Telephones. The 8520 / 8560 Telephones used non-standard wiring, but the new 8528 / 8568 Telephones use standard wiring.
  • Page 5 Mitel edocs site on Mitel OnLine: http://edocs.mitel.com/UG/Index.html Q. Are there spare parts for the new 8528 and 8568 Telephones? Yes. Here is a list of the spare parts for the 8528 and 8568 Telephones: Part Number Description...
  • Page 6 8528 and 8568 Telephones. Q. Do the 8528 and 8568 Telephones require a license on the 5000 CP? The 8528 and 8568 Telephones do not require a license. They are licensed identically to the 8520 and 8560 Telephones. Q. What are the differences between the NA and UK variants of the...
  • Page 7 No. Because there was no system software available to support functions that required dual color LEDs, these were not designed into the 8528 and 8568 Telephones. Q. Can I get blank DESI labels for the 8528 and 8568 Telephones that are suitable for printers? Yes.
  • Page 8 5000 CP only, refreshing the Model 8500 endpoint as well could not really be justified for the return on investment. Q. Are there plans to support the 8528 / 8568 Telephones on the MCD or SX-200 ICP platforms? No, there are no plans to port the functionality of these digital phones to the Mitel Communications Director (MCD) or Mitel SX-200 IP Communications Platform (ICP).
  • Page 9 MITEL 8528 / 8568 TELEPHONES FREQUENTLY ASKED QUESTIONS MITEL...
  • Page 10 MITEL 8528 / 8568 TELEPHONES FREQUENTLY ASKED QUESTIONS MITEL...
  • Page 11 THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.

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8568