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Default Feature Codes
The following table lists default feature codes.
default codes, you can record the new codes for reference in the "New Code" column.
NOTES
Account Code – Follow Calls
Account Code – Optional
ACD Agent – Log In
ACD Agent – Log In or Log Out
ACD Agent – Log Out
ACD Agent – Wrap-up Terminate
Agent Help – Reject
Agent Help – Request
Answer Ringing Call
Automatic IC Call Access – On and Off
Automatic Trunk Call Access – On and Off
Automatic Trunk Answer
Background Music – On and Off
Barge-in
Call Forward – All Calls
Call Forward – If Busy
Call Forward – If No Answer
Call Forward – No Answer/Busy
Conference
Default Station
Do-Not-Disturb
Do-Not-Disturb – Cancel
Do-Not-Disturb – On and Off
Do-Not-Disturb – Override
Group Listen
Handsfree – On and Off
Headset – Off
Headset – On
1.
Mitel
®
Model 8500 User Guide – Issue 12, October 2008
Most of the following feature codes work when your endpoint is idle. However, if
you are on an active call or if the endpoint is off-hook, you may need to press
(Special) to activate the feature before you enter the feature code.
If you make a mistake when entering a feature code you can press
feature.
Feature
These features shown may or may not be enabled for your system.
Personalizing Your Endpoint
1
If your system administrator changes any of the
Page
Code
17
17
35
35
35
36
36
36
13
13
13
22
8
37
22
22
22
22
22
12
31
31
31
31
24
19
5
5
*
to cancel the
New Code
391
390
326
328
327
329
376
375
351
361
360
350
313
386
355
357
356
358
5
394
370
371
372
373
312
319
316
315
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