Mitel 8560 Manuals

Manuals and User Guides for Mitel 8560. We have 5 Mitel 8560 manuals available for free PDF download: User Manual

Mitel 8560 User Manual

Mitel 8560 User Manual (91 pages)

5000 Communications Platform (CP)

Brand: Mitel | Category: IP Phone | Size: 1.2 MB

Table of Contents

User Guide
1
Feature Buttons
4
Forwarding Calls
5
Placing a Page Announcement
5
Transferring Calls to Other Extensions
5
Viewing and Responding to Messages
5
Product Disposal Instructions
7
Safety Notices
7
Power Requirements
8
Software Compatibility
8
Phone Usage
9
Table of Contents
12
Getting Started

16
- Welcome
  
  16
- About Your Phone
  
  17
  - Feature Descriptions
    18
    
    Handset
    18
    
    Display
    18
    
    Message Indicator Lamp
    19
    
    Menu Buttons
    19
    
    Programmable Buttons
    19
    
    Dialpad Buttons
    19
    
    Speaker
    19
    
    Feature Buttons
    20
  - Phone Connectors
    21
  - 8660 IP Phone Exceptions
    22
  - Phone Signals
    22
- Comfort and Safety Tips
  
  22
- Headset Instructions
  
  23
Personalizing Your Phone

24
- Adjusting the Viewing Angle
  
  24
- Changing Volume Levels
  
  24
- Changing the Ring Tone
  
  24
- Adjusting the Display Contrast
  
  25
- Listening to Background Music
  
  25
- Changing the Language
  
  25
- Using the Dialpad Buttons to Enter Characters
  
  26
- Using Programmable Buttons
  
  29
  - Additional Programmable Buttons
    29
  - Default Access Codes
    30
    
    Outside Line Access Codes
    30
    
    Extension Numbers
    30
  - Default Feature Codes
    31
- Viewing Button Assignments
  
  33
- Resetting Programmable Buttons
  
  33
- Resetting the Phone to the Default Settings
  
  34
- Switching Keymaps
  
  34
- Activating Door Relay
  
  34
Answering and Placing Calls

36
- Answering Calls
  
  36
- Answering Waiting Calls
  
  36
- Using Automatic Call Access
  
  37
  - Redirecting Calls
    37
- Using Automatic Trunk Answer
  
  37
- Placing Calls
  
  38
  - Placing Emergency Calls
    38
  - Placing Internal Calls
    38
    
    Requesting a Callback (Queuing the Phone)
    38
    
    Using Camp-On
    38
    
    Off-Hook Voice Announce
    39
  - Placing External Calls
    39
  - Redialing a Number
    40
- Using Speed Dial
  
  41
  - Using System Speed Dial
    41
  - Using Station Speed Dial
    41
    
    Storing Station Speed-Dial Numbers
    41
    
    Dialing Station Speed-Dial Numbers
    41
    
    Deleting Station Speed-Dial Entries
    42
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    42
- Using the Directory
  
  43
- Using Account Codes
  
  44
Call Features

46
- Using Handsfree Mode
  
  46
- Using Ring Intercom Always
  
  46
- Using Mute
  
  46
- Placing Calls on Hold
  
  47
- Entering a Hookflash
  
  47
- Transferring Calls
  
  48
- Viewing Your System Information
  
  49
- Viewing Caller ID Information
  
  49
- Forwarding Calls
  
  50
  - Manual Call Forwarding
    50
  - System Forwarding
    50
- Using Dynamic Extension Express
  
  51
  - Using the Handoff - Push/Pull Feature
    52
  - Receiving Message Waiting Indications
    53
- Placing Ad Hoc Conference Calls
  
  54
- Using Meet-Me Conferencing
  
  56
- Using Record-A-Call
  
  58
- Using Group Listen
  
  59
- Using Call Logging
  
  59
- Using Secondary Extension Buttons
  
  60
- Using Hot Desking
  
  61
- Using Configuration Assistant
  
  62
- Using Remote Programming
  
  66
Messages

70
Hunt Groups

76
- Logging in to ACD Hunt Groups
  
  76
- Logging out of ACD Hunt Groups
  
  77
- Stopping the ACD Hunt Group Wrap-Up Timer
  
  77
- Other Hunt Group Features
  
  78
  - Requesting Agent Help
    78
  - Diverting Hunt Group Calls
    78
- Hunt Group Supervisor Features
  
  79
  - Accepting or Rejecting Agent Help Calls
    79
  - Monitoring Calls
    79
  - Stealing Hunt Group Calls
    79
  - Using Barge-In
    80
Troubleshooting

82
- Contact Information
  
  82
- Error Messages
  
  82
- Troubleshooting Tips
  
  83
Index

86

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Mitel 8560 User Manual

Mitel 8560 User Manual (82 pages)

Mitel Telephone User Manual

Brand: Mitel | Category: Telephone | Size: 1.24 MB

Table of Contents

Feature Buttons
3
Placing a Page Announcement
4
- Programming Emergency Numbers
  6
- Safety Notices
  6
- Maintenance and Repair
  6
- Product Disposal Instructions
  6
- Power Requirements
  7
- Phone Usage
  8
- Table of Contents
  11
Getting Started

15
- Welcome
  15
- About Your Phone
  16
  - Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Message Indicator Lamp
    18
    
    Menu Buttons
    18
    
    Programmable Buttons
    18
    
    Dialpad Buttons
    18
    
    Speaker
    18
    
    Feature Buttons
    19
  - Phone Connectors
    20
  - 8660 IP Phone Exceptions
    21
  - Phone Signals
    21
- Comfort and Safety Tips
  21
- Headset Instructions
  22
Personalizing Your Phone

23
- Adjusting the Viewing Angle
  23
- Changing Volume Levels
  23
- Changing the Ring Tone
  23
- Adjusting the Display Contrast
  24
- Listening to Background Music
  24
- Changing the Language
  24
- Using the Dialpad Buttons to Enter Characters
  25
- Using Programmable Buttons
  28
  - Additional Programmable Buttons
    29
  - Default Access Codes
    29
    
    Outside Line Access Codes
    29
    
    Extension Numbers
    29
  - Default Feature Codes
    30
- Viewing Button Assignments
  32
- Resetting Programmable Buttons
  32
- Resetting the Phone to the Default Settings
  33
- Switching Keymaps
  33
- Activating Door Relay
  33
Answering and Placing Calls

35
- Answering Calls
  35
- Answering Waiting Calls
  35
- Using Automatic Call Access
  36
  - Redirecting Calls
    36
- Using Automatic Trunk Answer
  36
- Placing Calls
  37
  - Placing Emergency Calls
    37
  - Placing Internal Calls
    37
    
    Requesting a Callback (Queuing the Phone)
    37
    
    Using Camp-On
    37
    
    Off-Hook Voice Announce
    38
  - Placing External Calls
    38
  - Redialing a Number
    39
- Using Speed Dial
  40
  - Using System Speed Dial
    40
  - Using Station Speed Dial
    40
    
    Storing Station Speed-Dial Numbers
    40
    
    Dialing Station Speed-Dial Numbers
    40
    
    Deleting Station Speed-Dial Entries
    41
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    41
- Using the Directory
  42
- Using Account Codes
  43
Call Features

45
- Using Handsfree Mode
  45
- Using Ring Intercom Always
  45
- Using Mute
  45
- Placing Calls on Hold
  46
- Entering a Hookflash
  46
- Transferring Calls
  47
- Viewing Your System Information
  48
- Viewing Caller ID Information
  48
- Forwarding Calls
  49
  - Manual Call Forwarding
    49
  - System Forwarding
    49
- Using Dynamic Extension Express
  50
- Placing Conference Calls
  52
- Using Record-A-Call
  53
- Using Group Listen
  54
- Using Call Logging
  54
- Using Secondary Extension Buttons
  55
- Using Configuration Assistant
  56
- Using Remote Programming
  59
Messages

63
Hunt Groups

69
- Logging in to ACD Hunt Groups
  69
- Logging out of ACD Hunt Groups
  70
- Stopping the ACD Hunt Group Wrap-Up Timer
  70
- Other Hunt Group Features
  70
  - Requesting Agent Help
    70
  - Diverting Hunt Group Calls
    71
- Hunt Group Supervisor Features
  71
  - Accepting or Rejecting Agent Help Calls
    71
  - Monitoring Calls
    71
  - Stealing Hunt Group Calls
    71
  - Using Barge-In
    72
Troubleshooting

73
- Contact Information
  73
- Error Messages
  73
- Troubleshooting Tips
  74
Index

77

Mitel 8560 User Manual

Mitel 8560 User Manual (74 pages)

Mitel Telephone User Manual

Brand: Mitel | Category: Telephone | Size: 0.8 MB

Table of Contents

Answering Calls
4
Forwarding Calls
4
Placing a Page Announcement
4
Viewing and Responding to Messages
4
Maintenance and Repair
6
Product Disposal Instructions
6
Programming Emergency Numbers
6
Safety Notices
6
Power Requirements
7
Phone Usage
8
Table of Contents
11
Getting Started

15
- Welcome
  
  15
- About Your Phone
  
  15
  - Feature Descriptions
    16
    
    Handset
    16
    
    Display
    16
    
    Message Indicator Lamp
    17
    
    Menu Buttons
    17
    
    Programmable Buttons
    17
    
    Dialpad Buttons
    17
    
    Speaker
    17
    
    Feature Buttons
    18
  - Phone Connectors
    19
  - IP Phone Exceptions
    20
  - Phone Signals
    20
- Comfort and Safety Tips
  
  20
- Headset Instructions
  
  21
Personalizing Your Phone

23
- Adjusting the Viewing Angle
  
  23
- Changing Volume Levels
  
  23
- Changing the Ring Tone
  
  23
- Adjusting the Display Contrast
  
  24
- Listening to Background Music
  
  24
- Changing the Language
  
  24
- Using Programmable Buttons
  
  25
  - Additional Programmable Buttons
    25
  - Default Access Codes
    26
    
    Outside Line Access Codes
    26
    
    Extension Numbers
    26
  - Default Feature Codes
    27
- Programming Programmable Buttons
  
  29
- Viewing Button Assignments
  
  30
- Resetting Programmable Buttons
  
  30
- Resetting the Phone to the Default Settings
  
  30
- Switching Keymaps
  
  30
Answering and Placing Calls

31
- Answering Calls
  
  31
- Answering Waiting Calls
  
  31
- Using Automatic Call Access
  
  32
  - Redirecting Calls
    32
- Using Automatic Trunk Answer
  
  32
- Placing Calls
  
  33
  - Placing Emergency Calls
    33
  - Placing Internal Calls
    33
    
    Requesting a Callback (Queuing the Phone)
    33
    
    Using Camp-On
    33
    
    Off-Hook Voice Announce
    34
  - Placing External Calls
    34
  - Redialing a Number
    34
- Using Speed Dial
  
  35
  - Using System Speed Dial
    35
  - Using Station Speed Dial
    35
    
    Storing Station Speed-Dial Numbers
    35
    
    Using the Dialpad Buttons to Enter Characters
    36
    
    Dialing Station Speed-Dial Numbers
    37
    
    Deleting Speed-Dial Entries
    37
    
    Assigning Speed-Dial Entries to Programmable Buttons
    37
- Using the Directory
  
  38
- Using Account Codes
  
  39
Call Features

41
- Using Handsfree Mode
  
  41
- Using Ring Intercom Always
  
  41
- Using Mute
  
  41
- Placing Calls on Hold
  
  42
- Entering a Hookflash
  
  42
- Transferring Calls
  
  43
- Viewing Your System Information
  
  44
- Viewing Caller ID Information
  
  44
- Forwarding Calls
  
  45
  - Manual Call Forwarding
    45
  - System Forwarding
    45
- Using Personal Call Routing
  
  46
- Placing Conference Calls
  
  48
- Using Record-A-Call
  
  49
- Using Group Listen
  
  50
- Using Call Logs
  
  50
- Using Secondary Extension Buttons
  
  51
- Remote Programming
  
  51
Messages

55
Hunt Groups

61
- UCD and ACD Hunt Groups
  
  61
- Other Hunt Group Features
  
  62
  - Requesting Agent Help
    62
  - Diverting Hunt Group Calls
    63
- Hunt Group Supervisor Features
  
  63
  - Accepting or Rejecting Agent Help Calls
    63
  - Monitoring Calls
    63
  - Using Barge-In
    63
  - Stealing Hunt Group Calls
    63
Troubleshooting

65
- Contact Information
  
  65
- Error Messages
  
  65
- Troubleshooting Tips
  
  66
Index

69

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Mitel 8560 User Manual

Mitel 8560 User Manual (68 pages)

Endpoint User Guide

Brand: Mitel | Category: Telephone | Size: 1.04 MB

Table of Contents

Answering Calls
4
Placing a Page Announcement
4
Viewing and Responding to Messages
4
Power Requirements
7
Table of Contents
11
Getting Started

15
- Welcome
  
  15
- About Your Endpoint
  
  16
  - Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Message Indicator Lamp
    18
    
    Menu Buttons
    18
    
    Programmable Buttons
    18
    
    Dialpad Buttons
    18
    
    Speaker
    18
    
    Feature Buttons
    19
  - Endpoint Connectors
    20
  - IP Endpoint Exceptions
    20
  - Endpoint Signals
    21
- Comfort and Safety Tips
  
  21
- Headset Instructions
  
  22
Personalizing Your Endpoint

23
- Adjusting the Viewing Angle
  
  23
- Changing Volume Levels
  
  23
- Changing the Ring Tone
  
  23
- Adjusting the Display Contrast
  
  24
- Listening to Background Music
  
  24
- Changing the Language
  
  24
- Assigning Features to Programmable Buttons
  
  25
  - Default Access Codes
    25
    
    Outside Line Access Codes
    25
    
    Extension Numbers
    25
  - Default Feature Codes
    26
- Programming DSS/BLF Buttons
  
  28
- Viewing Button Assignments
  
  28
- Resetting Programmable Buttons
  
  29
- Resetting the Endpoint to the Default Settings
  
  29
- Switching Keymaps
  
  29
Answering and Placing Calls

31
- Answering Calls
  
  31
- Answering Waiting Calls
  
  31
- Using Automatic Call Access
  
  31
  - Redirecting Calls
    32
- Using Automatic Trunk Answer
  
  32
- Placing Calls
  
  32
  - Placing Emergency Calls
    32
  - Placing Internal Calls
    33
    
    Requesting a Callback (Queuing the Endpoint)
    33
    
    Using Camp-On
    33
    
    Off-Hook Voice Announce
    33
  - Placing External Calls
    34
  - Redialing a Number
    34
- Using Speed Dial
  
  35
  - Using System Speed Dial
    35
  - Using Station Speed Dial
    35
    
    Storing Station Speed-Dial Numbers
    35
    
    Using the Dialpad Buttons to Enter Characters
    36
    
    Dialing Station Speed-Dial Numbers
    37
    
    Deleting Speed-Dial Entries
    37
    
    Assigning Speed-Dial Entries to Programmable Buttons
    37
- Using the Directory
  
  38
- Using Account Codes
  
  39
Call Features

41
- Using Handsfree Mode
  
  41
- Enhanced Speakerphone Mode
  
  41
- Using Ring Intercom Always
  
  42
- Using Mute
  
  42
- Placing Calls on Hold
  
  42
- Entering a Hookflash
  
  42
- Transferring Calls
  
  43
- Viewing Your System Information
  
  43
- Forwarding Calls
  
  44
  - Manual Call Forwarding
    44
  - System Forwarding
    45
- Viewing Caller ID Information
  
  44
- Placing Conference Calls
  
  45
- Using Record-A-Call
  
  46
- Using Group Listen
  
  47
- Using Call Logs
  
  47
- Using Secondary Extension Buttons
  
  48
- Remote Programming
  
  48
Messages

51
Hunt Groups

57
- UCD and ACD Hunt Groups
  
  57
- Other Hunt Group Features
  
  58
  - Requesting Agent Help
    58
  - Diverting Hunt Group Calls
    59
- Hunt Group Supervisor Features
  
  59
  - Accepting or Rejecting Agent Help Calls
    59
  - Monitoring Calls
    59
  - Using Barge-In
    59
  - Stealing Hunt Group Calls
    59
Troubleshooting

61
- Contact Information
  
  61
- Error Messages
  
  61
- Troubleshooting Tips
  
  62

Mitel 8560 User Manual

Mitel 8560 User Manual (4 pages)

Brand: Mitel | Category: Telephone | Size: 0.15 MB

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