Right Doors Fail To Lock And Unlock - Quad Cab - Dodge Ram 2004 Service Manual

Symptom:

*RIGHT DOORS FAIL TO LOCK AND UNLOCK - QUAD CAB

DTC PRESENT
INSTRUMENT CLUSTER - DOOR LOCK DRIVER RIGHT DOORS OPEN
DOOR UNLOCK DRIVER RIGHT DOORS WIRE OPEN
DOOR LOCK DRIVER RIGHT DOORS WIRE OPEN
DOOR LOCK MOTOR
TEST
1 Turn the ignition on.
With the DRBIII , read DTC's.
Does the DRBIII display any Door Lock related DTC's?
Yes → Refer to symptom list for problems related to Power Door Locks.
→ Go To 2
No
2 Turn the ignition off.
Disconnect the Instrument Cluster C1 connector.
Connect a jumper wire between the Door Unlock Driver Right Doors circuit in the
Instrument Cluster C1 connector and ground.
Momentarily connect a fused jumper wire between the Fused B+ circuit and the Door
Lock Driver Right Doors circuit in the Instrument Cluster C1 connector.
Reverse the jumper wires to drive the motors in the opposite direction.
Did the right doors lock and unlock?
Yes → Replace the Instrument Cluster.
→ Go To 3
No
3 Turn the ignition off.
Disconnect the Instrument Cluster C1 connector.
Disconnect a right side Door Lock Motor/Ajar Switch connector.
Measure the resistance of the Door Lock Driver Right Doors circuit between the
Instrument Cluster C1 connector and the Door Lock Motor connector.
Is the resistance below 5.0 ohms?
Yes → Go To 4
→ Repair the Door Lock Driver Right Doors circuit for an open.
No
4 Turn the ignition off.
Disconnect the Instrument Cluster C1 connector.
Disconnect a right side Door Lock Motor/Ajar Switch connector.
Measure the resistance of the Door Unlock Driver Right Doors circuit between the
Instrument Cluster C1 connector and the Door Lock Motor connector.
Is the resistance below 5.0 ohms?
Yes → Go To 5
→ Repair the Door Unlock Driver Right Doors wire for an open.
No
POSSIBLE CAUSES
ACTION
Perform BODY VERIFICATION TEST - VER 1.
Perform BODY VERIFICATION TEST - VER 1.
Perform BODY VERIFICATION TEST - VER 1.
Perform BODY VERIFICATION TEST - VER 1.
POWER DOOR LOCKS/RKE
491
APPLICABILITY
All
All
All
All