Chapter 9: Troubleshooting; Vessraid Is Beeping - Promise Technology VessRAID 1740s Product Manual

Chapter 9: Troubleshooting

This chapter covers the following topics:
• VessRAID is Beeping (below)
• LEDs Display Amber or Red (page 252)
• CLU Reports a Problem (page 256)
• WebPAM PROe Reports a Problem (page 258)
• LCD Panel Reports a Problem (page 261)
• Viewing a Report from OPAS (page 261)
• Event Notification Response (page 263)
• Critical & Offline Disk Arrays (page 276)
• Incomplete Array (page 279)
• Physical Drive Problems (page 280)
• Enclosure Problems (page 282)
• Connection Problems (page 285)
• Browser Does Not Connect to WebPAM PROe (page 287)
• Unsaved Data in the Controller Cache (page 288)

VessRAID is Beeping

VessRAID's alarm has five different patterns, as shown below.
Figure 1. Audible alarm sound patterns
1x
1
.25s .25s .25s
2
.25s .75s .25s
3
.25s .5s .25s
4
.25s .25s .25s .5s .25s
5
When you first power-up the VessRAID, it beeps twice to show normal operation.
The audible alarm sounds at other times to inform you that the VessRAID needs
attention. But the alarm does not specify the condition. When the alarm sounds:
• Check the front and back of VessRAID for red or amber LEDs, as described
above.
.75s .25s 2.5s
.75s .25s 1s
6s
.25s 1.25s .25s
s
251
2x
3s