Promise Technology VessRAID 1740s Manuals

Manuals and User Guides for Promise Technology VessRAID 1740s. We have 1 Promise Technology VessRAID 1740s manual available for free PDF download: Product Manual

Promise Technology VessRAID 1740s Product Manual

Promise Technology VessRAID 1740s Product Manual (324 pages)

Brand: Promise Technology | Category: Network Storage Server | Size: 3.52 MB

Table of Contents

Table of Contents
3
Chapter 1: Introduction to Vessraid

15
- About this Manual
  15
- Vessraid Overview
  16
- Architectural Description
  17
- Features and Benefits
  17
  - Highlights
    17
  - Subsystem and Controller Features
    18
  - Operational Features
    18
  - Management
    19
- Specifications
  20
  - Warranty and Support
    20
  - CE Statement
    20
  - FCC Statement
    21
  - KCC Statement
    21
Chapter 2: Vessraid Installation

23
- Unpacking the Vessraid
  23
- Installing the LCD Panel (Optional)
  25
- Mounting Vessraid in a Rack
  27
- Installing Disk Drives
  29
  - Drive Slot Numbering
    29
  - Installing Your Disk Drives
    30
- Making Data and Management Connections
  31
  - Configuring a Data Path
    31
  - Configuring a Management Path
    31
- Setting up Serial Cable Connections
  33
- Connecting the Power
  34
  - Front Panel Leds
    34
  - Controller Leds
    35
  - Disk Drive Leds
    35
  - LCD Panel
    36
Chapter 3: Vessraid Setup

37
- Setting up the Serial Connection
  37
- Choosing DHCP or a Static IP Address
  38
- Setting up with the CLI
  39
- Chapter 3: Vessraid Setup, Cont
  39
  - Setting up with the CLU
    40
    
    Setting System Date and Time
    40
    
    Making Manual IP Settings
    40
    
    Making Automatic IP Settings
    41
    
    Viewing IP Address and Settings
    41
    
    Exiting the CLU
    41
  - Setting up with the LCD
    42
    
    Making Manual IP Settings
    42
    
    Making Automatic IP Settings
    43
  - Creating Disk Arrays with Webpam Proe
    44
    
    Logging into Webpam Proe
    44
    
    Selecting a Language
    46
    
    Creating a Disk Array
    46
    
    Logging out of Webpam Proe
    50
    
    Using Webpam Proe over the Internet
    51
    
    Obtaining a Security Certificate
    51
Chapter 4: Management with Webpam Proe

53
- Logging into Webpam Proe
  54
  - Selecting a Language
    55
- Perusing the Interface
  56
  - Using the Header
    57
  - Using Tree View
    58
  - Using Management View
    59
  - Viewing the Event Frame
    59
  - Logging out of Webpam Proe
    60
- Working with the Storage Network
  61
- Working with Subsystems
  62
  - Viewing Subsystem Information
    62
  - Saving System Service Report
    62
  - Setting an Alias for the Subsystem
    63
  - Setting Subsystem Date and Time
    63
  - Viewing the Runtime Event Log
    63
  - Saving the Runtime Event Log
    64
  - Clearing the Runtime Event Log
    64
  - Viewing NVRAM Events
    64
  - Saving NVRAM Events
    65
  - Clearing NVRAM Events
    65
  - Viewing Current Background Activities
    66
  - Making Background Activity Settings
    66
  - Running Background Activities
    67
  - Running Media Patrol
    67
  - Running PDM
    68
  - Viewing Scheduled Activities
    68
  - Scheduling an Activity
    68
  - Deleting a Scheduled Activity
    69
  - Viewing Lock Status
    70
  - Setting the Lock
    70
  - Renewing the Lock
    70
  - Releasing the Lock
    71
- Managing Users
  72
  - Viewing User Information
    72
  - Making User Settings
    72
  - Making Your Own User Settings
    73
  - Setting-Up User Event Subscriptions
    73
  - Changing Another User's Password
    74
  - Changing Your Own Password
    74
  - Creating a User
    75
  - Deleting a User
    76
  - Viewing User Sessions
    76
  - Logging out Other Users
    76
- Managing the Network Connection
  77
  - Making Management Port Settings
    77
- Managing SAS Connections
  78
  - Viewing SAS Port Information
    78
  - Making SAS Port Settings
    78
  - Viewing SAS Port Statistics
    79
  - Viewing SAS Initiators
    79
- Managing Storage Services
  80
  - Adding an Initiator
    80
  - Deleting an Initiator
    80
  - Viewing the LUN Map
    81
  - Enabling LUN Masking
    81
  - Adding a LUN Map
    81
  - Editing a LUN Map
    82
- Managing Software Services
  83
  - Making Email Settings
    83
  - Making SLP Settings
    84
  - Making Web Server Settings
    85
  - Making Telnet Settings
    86
  - Making SNMP Settings
    86
  - Making Netsend Settings
    88
- Exporting the User Database
  90
- Importing a User Database
  90
- Importing a Configuration Script
  91
- Updating the Firmware
  92
- Viewing Flash Image Information
  92
- Restoring Factory Defaults
  93
- Clearing Statistics
  93
- Shutting down the Subsystem
  94
  - Monitoring the Shutdown
    94
- Restarting the Subsystem
  95
  - Monitoring the Restart
    95
- Managing the Controller
  96
- Managing Enclosures
  100
  - Viewing the Enclosure
    100
  - Locating an Enclosure
    100
  - Viewing Enclosure Topology
    101
  - Viewing Enclosure Information
    102
  - Making Enclosure Settings
    102
  - Viewing FRU VPD Information
    102
  - Checking the Battery
    103
  - Reconditioning a Battery
    104
  - Silencing the Buzzer
    104
  - Making Buzzer Settings
    104
  - Testing the Buzzer
    105
- Managing Physical Drives
  106
- Managing Disk Arrays
  112
  - Viewing Disk Arrays
    112
  - Creating a Disk Array
    112
  - Creating a Disk Array - Automatic
    113
  - Creating a Disk Array - Express
    114
  - Creating a Disk Array - Advanced
    115
  - Deleting a Disk Array
    117
  - Viewing Disk Array Information
    117
  - Making Disk Array Settings
    118
  - Creating a Logical Drive
    119
  - Deleting a Logical Drive
    120
  - Migrating a Disk Array
    120
  - Rebuilding a Disk Array
    121
  - Running Media Patrol on a Disk Array
    122
  - Running PDM on a Disk Array
    123
  - Transitioning a Disk Array
    123
  - Preparing a Disk Array for Transport
    124
- Managing Logical Drives
  125
  - Viewing Information for All Logical Drives
    125
  - Viewing Logical Drive Information
    126
  - Viewing Logical Drive Statistics
    127
  - Making Logical Drive Settings
    127
  - Initializing a Logical Drive
    127
  - Running Redundancy Check
    128
  - Viewing the Logical Drive Check Table
    129
  - Making Logical Drive LUN Settings
    130
- Managing Spare Drives
  131
  - Viewing a List of Spare Drives
    131
  - Locating a Spare Drive
    131
  - Creating a Spare Drive
    132
  - Deleting Spare Drive
    133
  - Making Spare Drive Settings
    133
  - Running Spare Check
    134
- Working with the Logical Drive Summary
  135
  - Viewing a List of All Logical Drives
    135
  - Viewing Individual Logical Drive Information
    135
Chapter 5: Management with the CLU

137
- Logging into the CLU
  138
  - Making a Serial Connection
    138
  - Making a Telnet Connection
    138
  - Accessing Online Help
    140
  - Logging out of the CLU
    140
- Running Quick Setup
  140
- Managing the Subsystem
  141
  - Setting an Alias for the Subsystem
    141
  - Running Media Patrol
    141
  - Locking or Unlocking the Subsystem
    141
  - Setting Subsystem Date and Time
    142
- Managing the Controller
  143
  - Viewing Controller Information
    143
  - Clearing an Orphan Watermark
    143
  - Making Controller Settings
    143
  - Locating the Controller
    144
- Managing the Enclosure
  146
  - Viewing Enclosure Information
    146
  - Viewing Power Supply Status
    146
  - Locating a Power Supply
    147
  - Viewing Cooling Unit Status
    147
  - Viewing Voltage Sensor Status
    147
  - Viewing Temperature Sensor Status
    147
  - Setting Temperature Thresholds
    148
  - Checking the Batteries
    148
  - Reconditioning a Battery
    149
  - Locating an Enclosure
    149
  - Viewing Enclosure Topology
    150
- Managing Physical Drives
  151
  - Making Global Physical Drive Settings
    151
  - Setting an Alias
    152
  - Viewing Advanced Information
    152
  - Viewing Physical Drive Statistics
    152
  - Clearing Stale and PFA Conditions
    152
  - Forcing a Physical Drive Offline or Online
    153
  - Locating a Physical Drive
    153
- Managing Disk Arrays
  154
  - Creating a Disk Array
    154
  - Creating a Disk Array - Automatic
    155
  - Creating a Disk Array - Express
    156
  - Creating a Disk Array - Advanced
    157
  - Deleting a Disk Array
    158
  - Viewing Disk Array Information
    158
  - Setting an Alias for a Disk Array
    159
  - Accepting an Incomplete Array
    159
  - Enabling Media Patrol on a Disk Array
    160
  - Enabling PDM on a Disk Array
    160
  - Preparing the Disk Array for Transport
    160
  - Rebuilding a Disk Array
    160
  - Migrating a Disk Array
    161
  - Running PDM
    162
  - Running Transition on a Disk Array
    162
  - Locating a Disk Array
    162
  - Creating a Logical Drive
    163
  - Deleting a Logical Drive
    164
- Managing Spare Drives
  165
  - Viewing a List of Spare Drives
    165
  - Creating a Spare Drive
    165
  - Making Spare Drive Settings
    166
  - Running Spare Check
    166
  - Deleting a Spare Drive
    167
- Managing Logical Drives
  168
  - Viewing Logical Drive Information
    168
  - Setting an Alias for a Logical Drive
    168
  - Setting Write Cache Policy
    168
  - Setting Read Cache Policy
    169
  - Initializing a Logical Drive
    169
  - Running Redundancy Check
    170
  - Locating a Logical Drive
    170
- Managing the Network Connection
  171
  - Making Management Port Settings
    171
- Managing SAS Connections
  172
  - Viewing SAS Port Information
    172
  - Making SAS Port Settings
    172
  - Viewing SAS Port Statistics
    173
  - Viewing SAS Initiators
    173
  - Adding a SAS Initiator
    173
- Managing Background Activity
  174
  - Viewing Current Background Activities
    174
  - Making Background Activity Settings
    174
- Working with the Event Viewer
  176
  - Viewing Runtime Events
    176
  - Clearing Runtime Events
    176
  - Viewing NVRAM Events
    176
  - Clearing NVRAM Events
    177
- Working with LUN Mapping
  178
  - Viewing a List of Initiators
    178
  - Enabling LUN Mapping
    178
  - Creating an Initiator
    178
  - Mapping a LUN to an Initiator
    179
  - Deleting an Initiator
    179
- Managing Users
  180
  - Viewing User Information
    180
  - Creating a User
    180
  - Changing a User's Password
    181
  - Changing a User's Display Name and Email Address
    181
  - Changing a User's Privilege and Status
    182
  - Deleting a User
    182
- Working with Software Management
  183
  - Making Email Settings
    183
  - Making SLP Settings
    184
  - Making Web Server Settings
    184
  - Making Telnet Settings
    185
  - Making SNMP Settings
    185
  - Managing SNMP Trap Sinks
    186
  - Making Netsend Settings
    187
  - Managing Netsend Recipients
    187
- Flashing through TFTP
  189
- Viewing Flash Image Information
  189
- Clearing Statistics
  189
- Restoring Factory Defaults
  190
- Shutting down the Subsystem
  191
  - Shutting down the Vessraid - Telnet Connection
    191
  - Shutting down the Vessraid - Serial Connection
    191
- Restarting the Subsystem
  193
  - Restarting Vessraid - Telnet Connection
    193
  - Restarting Vessraid - Serial Connection
    193
- Making Buzzer Settings
  195
Chapter 6: Management with the LCD Panel

197
- Using the LCD Panel
  197
- Perusing the Interface
  198
  - Making Mode Settings
    198
  - Simple Mode
    198
  - Advanced Mode
    199
  - Limitations
    199
  - Viewing Events
    199
- Managing the Network Connection
  200
  - Making Management Port Settings
    200
- Managing SAS Connections
  201
  - Viewing SAS Port Information
    201
  - Making SAS Port Settings
    202
- Managing the Controller
  202
  - Viewing Controller Information
    202
- Managing Enclosures
  203
  - Viewing the Enclosure
    203
  - Making Buzzer Settings
    203
- Managing Physical Drives
  204
  - Viewing Physical Drive Information
    204
  - Locating a Physical Drive
    205
- Managing Disk Arrays
  205
  - Creating a Disk Array - Automatic
    206
  - Creating a Disk Array - Advanced
    207
  - Deleting a Disk Array
    209
  - Viewing Disk Array Information
    209
  - Locating a a Disk Array
    210
  - Creating a Logical Drive
    211
  - Deleting a Logical Drive
    212
  - Viewing Logical Drive Information
    212
  - Locating a a Logical Drive
    213
- Managing Spare Drives
  214
  - Viewing Spare Drive Information
    214
  - Creating a Spare Drive
    215
  - Deleting a Spare Drive
    215
  - Locating a Spare Drive
    216
Chapter 7: Maintenance

217
- Updating the Firmware in Webpam Proe
  217
  - Downloading the Firmware Image File
    217
  - Updating Firmware from TFTP Server
    217
  - Updating Firmware from Your PC
    218
  - Restarting the Subsystem
    219
- Updating the Firmware in the CLU
  220
- Replacing a Power Supply
  222
  - Vessraid 1740S
    222
  - Vessraid 1840S
    222
- Replacing a RAID Controller
  223
  - Removing the Old Controller
    223
  - Installing the New Controller
    224
- Replacing a Cooling Fan
  224
- Replacing the Cache Battery
  226
- Replacing the Memory Module
  228
Chapter 8: Technology Background

231
- Introduction to RAID
  231
  - RAID 0 - Stripe
    232
  - RAID 1 - Mirror
    233
  - RAID 1E - Enhanced Mirror
    234
  - RAID 5 - Block and Parity Stripe
    235
  - RAID 6 - Block and Double Parity Stripe
    236
  - RAID 10 - Mirror / Stripe
    237
  - RAID 50 - Striping of Distributed Parity
    238
  - RAID 60 - Striping of Double Parity
    241
- Choosing a RAID Level
  244
  - Raid 0
    244
  - Raid 1
    244
  - Raid 1E
    245
  - Raid 5
    245
  - Raid 6
    245
  - Raid 10
    246
  - Raid 50
    246
  - Raid 60
    246
- Choosing Stripe Size
  247
- Choosing Sector Size
  247
  - TB Limitation
    248
- Cache Policy
  248
  - Read Cache Policy
    249
  - Write Cache Policy
    249
  - Adaptive Writeback Cache
    249
- Capacity Coercion
  250
- Initialization
  250
- Hot Spare Drive(S)
  251
- Partition and Format the Logical Drive
  251
- RAID Level Migration
  252
  - Ranges of Disk Array Expansion
    258
- Media Patrol
  259
- Predictive Data Migration (PDM)
  260
  - PDM Triggers
    260
- Transition
  261
  - Example
    262
Chapter 9: Troubleshooting

265
- Vessraid Is Beeping
  265
- Leds Display Amber or Red
  266
  - Front Panel Leds
    266
  - Disk Drive Leds
    267
  - LCD Panel
    268
  - Controller Leds
    268
- CLU Reports a Problem
  270
  - Viewing Runtime Events
    270
  - Viewing NVRAM Events
    270
  - Checking a Reported Component
    271
- Webpam Proe Reports a Problem
  272
- LCD Panel Reports a Problem
  275
- Viewing a Report from OPAS
  275
- Event Notification Response
  277
- Critical & Offline Disk Arrays
  290
  - When a Physical Drive Fails
    290
  - With a Hot Spare Drive
    291
  - Without a Hot Spare Drive
    291
  - Rebuild Operation
    292
- Incomplete Array
  293
- Physical Drive Problems
  294
  - Physical Drive Offline
    294
  - Physical Drive Not Usable
    294
  - Physical Drive Failed
    294
- Enclosure Problems
  296
- Connection Problems
  299
  - Serial Connections
    299
  - Network Connections
    300
- Browser Does Not Connect to Webpam Proe
  301
- Unsaved Data in the Controller Cache
  302
Chapter 10: Support

303
- Frequently Asked Questions
  303
- Contacting Technical Support
  305
- United States
  306
- Limited Warranty
  309
- Returning the Product for Repair
  311
Index

313

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