Chapter 8: Troubleshooting; Vtrak Is Beeping; Clu Reports A Problem - Promise Technology VTRAK 15100 User Manual

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Chapter 8: Troubleshooting

VTrak is Beeping (below)
CLU Reports a Problem (below)
WebPAM PRO Reports a Problem (page 156)
LEDs Display Amber or Red (page 157)
Event Notification (page 160)
Critical & Offline Logical Drives (page 164)
Connection Problems (page 166)
This Chapter covers troubleshooting procedures for VTrak.

VTrak is Beeping

VTrak's audible alarm has four sound patterns:
Beep. Beep. Beep. – Indicates that a logical drive is rebuilding
Beep-beep, beep-beep, beep-beep. – Indicates that a logical drive is critical
Beep-beep-beep, beep-beep-beep. – Indicates a problem with a field
replaceable unit (FRU)
10 second continuous beep – Indicates that a logical drive is offline
See Critical & Offline Logical Drives on page 164.
For FRUs, see Back of Enclosure on page 158.

CLU Reports a Problem

The CLU can report a variety of problems with the VTrak. In order to see them,
the CLU must be open. Some conditions are only indicated when you select the
corresponding function.
In this example, let us check logical drive status.
1.
Open the CLU.
2.
Select Logical Drive management > View Logical Drive information
3.
Observe the status of your logical drives.
********************** Logical Drive information ********************
Id
-------------------------------------------------------------------------------------
1
In the example above, logical drive "FirstLD" is critical. See Critical & Offline
Logical Drives on page 164.
Name
Mode
FirstLD
RAID5
Stripe Block Size
64K
107 GB Critical
155
Status

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