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VTrak J5960
Quick Start Guide
© 2021 PROMISE Technology, Inc. All Rights Reserved.
P/N G6102J596000000

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Summary of Contents for Promise Technology VTrak J5960

  • Page 1 VTrak J5960 Quick Start Guide © 2021 PROMISE Technology, Inc. All Rights Reserved. P/N G6102J596000000...
  • Page 2: Table Of Contents

    ....................1 npacking ..................3 etUp Ummary ..................... 3 acking ..............5 afety arningS and aUtionS ..............7 eStricted cceSS ocation .................. 7 ptimizing ocation ......8 nstallatIon rocedure for ountIng ..........16 able anageMent nstallatIon ........... 17 able anageMent elease ..............
  • Page 3: Unpacking

    Edge protectors reinforce the top cap, while plastic banding surrounds the packaging and secures it all to the shipping pallet. The inner contents of the VTrak J5960 packaging consists of three layers: the accessory tray (top), the chassis box (middle), and the drive boxes (bottom).
  • Page 4 Promise Technology VTrak J5960 Quick Start Guide CAUTION The chassis weighs ~35 kg without drives installed. Three people are required to lift, mount and guide this 4U chassis into a rack enclosure when using the procedures in this document. CAUTION Do not lift the chassis by the system handles.
  • Page 5: Setup Summary

    Packing List The shipping package ensemble includes the following components. Each component is packaged in their own nested packaging material: 1. One VTrak J5960 chassis assembled with all internal components except hard disk drives (HDD). 2. Hard Disk Drives (HDD) 3.
  • Page 6 Promise Technology VTrak J5960 Quick Start Guide Rack System Instructions The following or similar rack-mount instructions are included with the installation instructions: • Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient.
  • Page 7: Safety Warnings And Cautions

    Promise Technology VTrak J5960 Quick Start Guide Safety Warnings and Cautions To avoid personal injury or property damage, before you begin installing the product, read, observe, and adhere to all of the following safety instructions and information. CAUTION Electrostatic discharge can harm delicate components inside PROMISE products.
  • Page 8 Promise Technology VTrak J5960 Quick Start Guide CAUTION Reliable Grounding: Maintain reliable grounding of rackmounted equipment. Give particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips). CAUTION Equipment Loading: Always load equipment into a rack from the bottom up so that the rack does not become top-heavy and tip over.
  • Page 9: Restricted Access Location

    Promise Technology VTrak J5960 Quick Start Guide Restricted Access Location The VTrak J5960 is intended for installation in a server room or computer room where at least one of the following conditions apply: • access can only be gained by service persons or by users who have...
  • Page 10: Installation Procedure For Rack Mounting

    Promise Technology VTrak J5960 Quick Start Guide Installation Procedure for Rack Mounting Follow the instructions below to install the chassis in a 19” equipment rack. Step 1 : Remove the inner rail that is nested inside the rack rails. There are Right and Left rails and they must be installed as a set.
  • Page 11 Promise Technology VTrak J5960 Quick Start Guide Step 2 : Install the inner rail onto the chassis making sure they are installed on the correct side. Each inner rail will read “R” for the right or “L” for the left embossed on the side that faces away from the chassis.
  • Page 12 Promise Technology VTrak J5960 Quick Start Guide Step 3 : Set the vertical rack rail depth to between 32” and 36”. Ensure that all of the vertical rails are set to the same depth using a tape measure. Step 4: Install the outer rails into the rack. Pay special attention to which side is being installed.
  • Page 13 4U space that the enclosure will occupy. b. If the VTrak J5960 will be installed in a rack for shipping purposes, install four more M5 cage nuts in the holes 3-6 of the 4U space. These...
  • Page 14 Promise Technology VTrak J5960 Quick Start Guide Step 5 : Extend the mid-rails out of the rack so that they are protruding from the front of the rack and the safety latches engage. Extend Mid-Rails Bearing Plate Step 6 : Install the chassis into the rails.
  • Page 15 WARNING The handles on the front of the chassis are not intended to be used to support the weight of the VTrak J5960 . Lifting the unit by the chassis handles or trying to support the unit on the handles can cause them to fail.
  • Page 16 Promise Technology VTrak J5960 Quick Start Guide b. In preparation to perform a team lift, position one individual on each side of the enclosure (to lift) and a third individual standing at the protruding rack rails (to guide the chassis to mate with rack rails).
  • Page 17 Promise Technology VTrak J5960 Quick Start Guide Before installation, check the Cable Management Arm (CMA) direction and switch the CMA connector. 1. Press PUSH button. 2. Spin 180 degrees to change direction. A = CMA connector B = CMA connector base on inner member...
  • Page 18: Cable Management Arm Installation

    Promise Technology VTrak J5960 Quick Start Guide Cable Management Arm Installation 1. Install the inner member A onto B 2. Install the outer member C onto D. 3. Install outer member E ont F.
  • Page 19: Cable Management Arm Release

    Promise Technology VTrak J5960 Quick Start Guide Cable Management Arm Release 1. Release the outer member. Press PUSH button on the CMA plug-in part to draw it out. 2. Release the outer member. a. Turn CMA 90 degrees to the right hand side to maintain the chassis or resume the removal.
  • Page 20 Promise Technology VTrak J5960 Quick Start Guide Step 8: Cable the CMA(s). a. Unlatch the elbow side of the arm(s) by pressing the blue button labeled “push,” and then swing the arm(s) open. b. Gather the SAS, power, and Ethernet cables for installation. Be-...
  • Page 21: Isk C Arrier A Ssembly

    Promise Technology VTrak J5960 Quick Start Guide Disk Carrier Assembly The hard disk drives (HDD) must first be a secured to the disk drive carriers before inserting the assembled drive carriers into the drive slots. The Drive carriers are shipped in place in the enclosure. It is necessary to slide the top cover to expose the drive carriers, then remove them for assembly.
  • Page 22 Promise Technology VTrak J5960 Quick Start Guide To remove the disk drive carriers: 1. Slide the top cover back to expose the empty carriers. 2. Pull the lever handle up to release the catch, use two hands to pull the drive carrier out grabbing the corners.
  • Page 23 2. Place the HDD in the drive carrier so the mounting screws can align with the screw holes, and the contacts are exposed at the open end of the drive carrier. When inserted into the VTrak J5960, the open end will be positioned on the downward end.
  • Page 24: Installing Hard Disk Drives

    Promise Technology VTrak J5960 Quick Start Guide Installing Hard Disk Drives Step 12 : Install the 3.5in HDD Assembly. a. Ensure that the enclosure has been pulled out of the rack until the rail latches engage. b. Find the LED indicators on the top of the drive carrier. Orient the drive carrier so the LEDs are on the front of the enclosure.
  • Page 25 Promise Technology VTrak J5960 Quick Start Guide Step 14: Now that the drives are installed into the chassis, test the installation by sliding the enclosure in and out of the rack a minimum of three times. If the enclosure binds, catches, or displays any incorrect motion or behavior retry the installation of the drives and chassis.

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