Appendix A: Maintenance; Upgrading The Firmware; Downloading The Firmware Upgrade File; Installing The Firmware Upgrade File - Promise Technology SmartStor NS4600 Product Manual

Appendix A: Maintenance

• Upgrading the Firmware (below)
• Connection Problems After Restart (page 340)
• Replacing the Power Supply (page 340)
• Replacing the Cooling Fan (page 342)
• Replacing the Battery (page 344)

Upgrading the Firmware

Follow this procedure to upgrade the firmware on your SmartStor.

Downloading the Firmware Upgrade File

To download the upgrade file:
1. Point your browser to http://www.promise.com/support/support_eng.asp.
2. Download the NS4600 firmware upgrade file to your PC.
3. Copy the firmware upgrade file from your PC to a folder on the SmartStor.

Installing the Firmware Upgrade File

To install the firmware upgrade file:
1. Log into PASM.
2. Click the Administration topic and choose the Management icon to expand
the Tree.
3. In the Tree, click the System Upgrade icon.
4. Click the Firmware Upgrade tab.
5. From the Volume dropdown menu, choose the Volume that has the folder
with the firmware image file.
6. From the Folder dropdown menu, choose the Folder that contains the
firmware upgrade file.
7. In the File Name field, type the name of the firmware upgrade file.
Or highlight the file and copy the name, then paste the name into the field.
8. Click the OK button to begin the upgrade.
The upgrade takes about two to three minutes.
Do not disconnect the power or shut down the SmartStor while the
upgrade is running!
Warning
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