Troubleshooting Matrix - KVH Industries TracVision G8 Owner's Manual

Guide to operation, guide to technical information
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4.1

Troubleshooting Matrix

The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Table 4-1 Troubleshooting Matrix
Key
1 = Anyone can do
2 = Electronics know-how recommended
3 = Dealer service recommended
SYMPTOM
Antenna non-functional
Antenna not switching satellites via remote
Antenna not switching satellites via MCU
No picture on TV set
Certain channels do not work
Intermittent picture for short intervals
System works at dock but not on the move
System will not find satellite
Snowy television picture
Pixelating television picture
54-0198
1
2
2
1
1
1
2
1
1
1
1
1
2
1
1
1
1
1
1
1
2
1
1
1
1
2
1
2
1
Section 4.2
3
2
2
2
3
2
2
2
2
3
2
2
2
2
2
3
3
2
3
2
2
2
3
2
2
2
2
2
3
Troubleshooting
2
2
2
2
2
2
2
85

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