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KVH Industries KVH TracVision TracVision G6 User Manual Page 23

Kvh industries satellitetelevision user's guide tracvision g6.
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4.1
Troubleshooting Matrix
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Key
1 = Anyone can do
2 = Electronics know-how recommended
3 = Dealer service recommended
SYMPTOM
Antenna non-functional
Antenna not switching satellites
No picture on TV set
Certain channels do not work
Intermittent picture for short intervals
System works at dock but not on the move
System will not find satellite
Snowy television picture
Pixelating television picture
No antenna-specific menus on GyroTrac
Antenna and GyroTrac not communicating
No data output through Serial Port 3
54-0161-01
1
1
1
1
1
1
1
2
1
1
1
3
1
1
1
2
1
1
1
1
1
1
2
3
1
1
1
2
1
Table 4-1
Troubleshooting Matrix
Section 4.2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
3
3
2
2
3
2
3
2
2
2
2
2
3
2
3
3
3
Troubleshooting
25

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