Chapter 6: Troubleshooting; Locating The Interactive Flat Panel Serial Number; Resolving Common Issues Using The Indicator Light - SMART Board 6000 series User Manual

Chapter 6
Troubleshooting
Locating the interactive flat panel serial number
Resolving common issues using the indicator light
Resolving image issues
Resolving touch issues
Resolving connected computer issues
Using the SMART Connection Wizard
Using SMART Board Diagnostics
This chapter provides you with the information necessary to solve simple issues that can occur with
your interactive flat panel. If issues persist, or aren't covered in this chapter, contact
SMART Support (smarttech.com/contactsupport).

Locating the interactive flat panel serial number

When you contact SMART Support, you might be asked to provide the interactive flat panel
serial number. The serial number is located in two places:
The on-screen display menu (see Serial Number on page 38)
l
Underneath the bottom bezel
l

Resolving common issues using the indicator light

The Standby button on the front control panel also functions as an indicator light. You can use the
indicator light to resolve common issues with the interactive flat panel. For more information, see
Front control panel on page 4.
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