Page 1
SMART Board® 600ix Interactive whiteboard system Configuration and user’s guide Read this guide on your smart phone or other mobile device.
Page 2
FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications.
Important information Before you install and use your SMART Board® 600ix interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage.
Page 4
I M P O R T A N T I N F O R M A T I O N Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver. When you lift your interactive whiteboard, you and your assistant should stand on either side of the screen, supporting its weight at the bottom while balancing the top with your other hands.
Page 5
I M P O R T A N T I N F O R M A T I O N You must connect the USB cable that came with your SMART Board interactive whiteboard to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950.
Page 6
I M P O R T A N T I N F O R M A T I O N In a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is reduced, use the projector with the fan mode set to High. Cycling power to the projector repeatedly can lock or damage your SMART product.
Page 7
I M P O R T A N T I N F O R M A T I O N I M P O R T A N T Put your SMART product into Standby mode before cleaning it. Follow these guidelines to clean the projector: Wipe the exterior of the projector with a lint-free cloth.
150 pF probe (air discharge) Unmated connectors meet no malfunction or damage up to 4kV (both polarities) for direct (contact) discharge Cables All SMART Board 600ix interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality. Conducted and radiated...
Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART Board 600ix interactive whiteboard system features Included accessories Optional accessories Chapter 2: Installing your interactive whiteboard system Choosing a location Choosing a height...
Page 10
C O N T E N T S Appendix A: Remotely managing your system through a network interface Web page management Simple Network Management Protocol (SNMP) Appendix B: Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UX60 projector Projector programming commands Appendix C: Disabling user USB access Appendix D: Remote control code definitions...
Remote control Pens Eraser Optional accessories Your SMART Board 600ix interactive whiteboard system combines the following components: SMART Board 600 series interactive whiteboard Wall-mounted, ultra-short-throw SMART UX60 projector Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about...
When you use SMART software with your SMART Board 600ix interactive whiteboard system, you can write over any Ink Aware application in digital ink using a pen tray pen or your finger, and then save these notes either in the application or to a .notebook file for future reference and distribution.
C H A P T E R 1 About your interactive whiteboard system Other features of your interactive whiteboard include the following: A pen tray that automatically detects when you pick up a pen tray pen or the eraser Pen tray buttons that activate the on-screen keyboard, right- click, Orientation and Help functions A durable tear-resistant surface optimized for projection and easily cleaned with whiteboard cleaner...
C H A P T E R 1 About your interactive whiteboard system Remote management via network through an RJ45 cable Remote management via a serial RS-232 interface Self-protection timer for a hot re-strike of the projector lamp Protected cable routing through the projector housing and a cable cover that prevent tampering and clutter Cleaning cloth for use on the projector lens and system mirror Secure mounting and installation system that includes:...
C H A P T E R 1 About your interactive whiteboard system Connection receptacles for your source inputs include: One USB A receptacle on the front of the ECP for USB drives Two USB A receptacles behind the interactive whiteboard Two RCA jacks on the front of the ECP for dual-channel audio input One RCA jack on the front of the ECP for composite video input One captive USB B receptacle for your primary computer...
C H A P T E R 1 About your interactive whiteboard system Eraser The eraser resembles a rectangular chalkboard eraser. You can use a substitute object, as long as it has a similar shape, reflects infrared light and doesn’t scratch or mark the interactive whiteboard surface. Optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Installing SMART software Locking the pen tray to your interactive whiteboard Consult the SMART Board 600ix interactive whiteboard system installation document included with your product for instructions on how to install your product. I M P O R T A N T Use the SMART Board 685ix and D685ix interactive whiteboard systems installation instructions...
C H A P T E R 2 Installing your interactive whiteboard system Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller. Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.
C H A P T E R 2 Installing your interactive whiteboard system Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 600 and D600 series interactive whiteboard installation and user’s guide (smarttech.com/kb/001414).
Chapter 3 Using your interactive whiteboard system Using your projector Using your remote control Replacing the remote control battery Using the remote control buttons Adjusting projector settings Focusing the image Adjusting the image Projector connection diagram Using your interactive whiteboard Using the Extended Control Panel (ECP) This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment...
C H A P T E R 3 Using your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery. W A R N I N G Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified type of coin-cell battery.
C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control or ECP to put the projector into Standby mode or to turn it on.
C H A P T E R 3 Using your interactive whiteboard system N O T E The Mute, Volume Up and Volume Down buttons work only if there is an audio source and speaker system connected to the projector for the currently selected input source. Adjusting projector settings The remote control’s Menu button enables you to access the on-screen display to adjust the projector settings.
Page 25
C H A P T E R 3 Using your interactive whiteboard system Setting Notes V-position Moves the vertical position of the Don’t adjust this setting unless you’re source video up or down from -5 to 5 advised to by SMART Support. (relative to the projected image).
Page 26
C H A P T E R 3 Using your interactive whiteboard system Setting Notes Projector Functions menu Auto Signal Detect Enables or disables signal searching of The default is off. input connectors. Select On to have the projector continuously switch inputs until it finds an active video source.
Page 27
C H A P T E R 3 Using your interactive whiteboard system Setting Notes Aspect Ratio Adjusts the image output to The default is Fill Screen. Fill Screen, Match Input or 16:9. Fill Screen produces an image that fills the entire screen by stretching and scaling the source video to match the projector’s native resolution and aspect ratio.
Page 28
C H A P T E R 3 Using your interactive whiteboard system Setting Notes Set to Default? Resets projector settings to their If you select Yes, all projector settings default values. reset to their defaults, reversing any menu changes you made. This action is irreversible.
Page 29
C H A P T E R 3 Using your interactive whiteboard system Setting Notes Network menu Network and VGA Activates the projector’s VGA Out and RJ45 connector and network features. Status Displays the current network status The default is off. (Connected, Disconnected or Off).
Page 30
C H A P T E R 3 Using your interactive whiteboard system Setting Notes Projector Name Displays the projector’s name as set You can set the projector’s name using by an administrator (maximum 12 the remote management features (see characters).
C H A P T E R 3 Using your interactive whiteboard system Setting Notes Resolution Displays the projector’s most recently If there is no current video input source detected video source signal resolution signal, this setting displays the last and refresh rate.
C H A P T E R 3 Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 685ix and D685ix interactive whiteboard systems installation instructions (smarttech.com/kb/137394). While adjusting the projected image size, shape and location, use the projector’s default background so that you can see the full projected image clearly.
Page 33
C H A P T E R 3 Using your interactive whiteboard system Connector Connect to: 3.5 mm phone jack audio output Speakers (not included) 3.5 mm phone jack audio input (×2) Audio sources associated with primary and secondary computers DB15F RGB video output (VGA Out) Secondary display (not included) DB15F RGB video input (VGA 1)
C H A P T E R 3 Using your interactive whiteboard system Connector Connect to: 4-pin mini-DIN S-video input Video source (not included) (and left and right RCA audio input) 7-pin mini-DIN ECP cable harness 4-pin power mini-DIN 5V/2A output ECP cable harness 3-pin power mini-DIN 5V/1A output [Not used]...
Page 35
C H A P T E R 3 Using your interactive whiteboard system I M P O R T A N T There are no projector menu options on the ECP. Keep your remote control in a safe place because the ECP is not a substitute for the remote control.
Page 36
C H A P T E R 3 Using your interactive whiteboard system Number Function Right side USB B receptacle (for a secondary computer such as a laptop) N O T E This USB receptacle is active only when you select the associated video source as the projector input source.
HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs This chapter provides information on integrating your SMART Board 600ix interactive whiteboard system with peripheral devices. Video format compatibility Your projector has a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities.
Page 38
C H A P T E R 4 Integrating other devices Video format compatibility The following tables list the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page Resolution Mode Aspect ratio...
C H A P T E R 4 Integrating other devices HD and SD signal format compatibility The following tables list the projector’s high definition and standard definition format signal compatibility, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 14.
C H A P T E R 4 Integrating other devices Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to connect to your interactive whiteboard system, such as a DVD/Blu-ray player or a USB device. ...
Removing and replacing the projector lamp module Resetting the lamp hours This chapter includes methods for properly cleaning and preventing damage to your SMART Board 600ix interactive whiteboard system. Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard, see the SMART Board 600 and D600 series interactive whiteboard installation and user’s guide (smarttech.com/kb/001414).
C H A P T E R 5 Maintaining your interactive whiteboard system Before you clean the projector, press the Power button twice on the ECP or remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes.
C H A P T E R 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module. Removing and replacing the projector lamp module Eventually the lamp module will dim, and a message will appear reminding you to replace the lamp. Make sure you have a replacement projector lamp before proceeding with the following instructions.
Page 44
C H A P T E R 5 Maintaining your interactive whiteboard system When replacing the projector lamp: Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely. Do not remove any screws other than those specified in the lamp replacement instructions.
Page 45
C H A P T E R 5 Maintaining your interactive whiteboard system 4. Pull the lamp cover forward and remove it from the projector. Put the lamp cover in a safe place. T I P If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the bottom of the lamp cover to gently pry the cover open.
Page 46
C H A P T E R 5 Maintaining your interactive whiteboard system To put the new lamp module into the projector 1. Remove the new lamp module from its packaging. 2. Carefully place the lamp module into the projector using the handle on the top of the module. Hold the lamp module vertically and guide it into its slot.
C H A P T E R 5 Maintaining your interactive whiteboard system Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu and reset the lamp hours. To prevent accidental errors, only a system administrator should perform this procedure. ...
C H A P T E R 6 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website (smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where). Before you start Before you troubleshoot your interactive whiteboard system or contact your authorized SMART reseller or SMART Support for assistance, you need to do the following:...
C H A P T E R 6 Troubleshooting your interactive whiteboard system The SMART UX60 projector serial number is located on the top of the projector. T I P You can also access the projector’s serial number through the on-screen menu. For more information, see Adjusting projector settings on page 14.
Page 52
C H A P T E R 6 Troubleshooting your interactive whiteboard system Projected Touch and Status and related image pen control troubleshooting Projector Projector ECP light Ready light Power light Service light Solid green Solid green Solid amber None The interactive whiteboard’s controller module is starting up.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard. For information not covered in this section, see the SMART Board 600 and D600 series interactive whiteboard installation and user’s guide (smarttech.com/kb/001414).
C H A P T E R 6 Troubleshooting your interactive whiteboard system If the Ready light indicates that a firmware update is in progress but no update is actually taking place, disconnect the interactive whiteboard’s USB cable, wait a few seconds, and then reconnect it. Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting...
C H A P T E R 6 Troubleshooting your interactive whiteboard system 7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect the power cable, and then contact your authorized SMART reseller. The “Lamp Failure” message appears If the “Lamp Failure”...
C H A P T E R 6 Troubleshooting your interactive whiteboard system Resolving image issues To resolve common image issues, complete the following tasks: Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector (see Video format compatibility on page 27).
C H A P T E R 6 Troubleshooting your interactive whiteboard system Partial, scrolling or incorrectly displayed image N O T E S The following procedure applies to Windows XP operating systems on desktop computers only. This procedure may vary depending on your version of Windows operating system and your system preferences.
C H A P T E R 6 Troubleshooting your interactive whiteboard system 4. Optionally, reset the projector as described in Resetting the projector on page 51 to adjust the frequency and tracking to their original values. I M P O R T A N T This action resets all values to their defaults.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and that the bracket is firmly secured to the wall according to the installation instructions. Confirm that all cables are held in place with the appropriate cable clip.
C H A P T E R 6 Troubleshooting your interactive whiteboard system 2. Ensure that the LAN warning light on the projector is green. To activate the projector’s network features, use the “vgaoutnetenable=on” RS-232 command (see Projector programming commands on page 64) or enable the Network and VGA Out setting (see Adjusting projector settings on page 14).
C H A P T E R 6 Troubleshooting your interactive whiteboard system To retrieve your password from the service menu 1. Using the remote control, press the following buttons quickly to access the service menu: Down, Up, Up, Left, Up. 2.
E-mail alerts Password settings Simple Network Management Protocol (SNMP) This appendix includes detailed instructions on how to remotely manage your SMART Board 600ix interactive whiteboard system settings through a network interface. Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet.
A P P E N D I X Remotely managing your system through a network interface N O T E You can view the projector’s IP address by accessing the projector’s Network Settings menu page (see Network settings on page 57). To use the management web page 1.
Page 65
A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Volume Adjusts the projector’s volume from -20 to 20. Mute Turns on or turns off the mute settings. Select On to mute the projector’s sound and Off to turn off mute.
Page 66
A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Lamp Mode Adjusts lamp brightness to Standard or Economy. Standard displays a high-quality, bright image. Economy increases the lamp life by decreasing the brightness of the image. Auto Power Off Sets the length of the auto power off countdown timer between 1 and 240 minutes.
A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Projector Mode Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling. I M P O R T A N T SMART recommends that you never change this setting from the Ceiling projection mode.
Page 68
A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Displays or allows you to set the projector’s IP address for your network’s primary domain name server in values between 0.0.0.0 and 255.255.255.255.
A P P E N D I X Remotely managing your system through a network interface E-mail alerts This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related settings. Submenu setting Description E-mail Alert Selects Enable to turn on or Disable to turn off the E-mail Alert function.
A P P E N D I X Remotely managing your system through a network interface N O T E S The first time you enable the password settings, the default password value is four numbers, for example, 1234. If you forget the projector password, refer to Accessing the service menu on page 50 to set the projector setting to factory defaults.
Additional Composite video source controls Audio controls Network controls System controls This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 600ix interactive whiteboard system settings through an RS-232 serial interface.
A P P E N D I X Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UX60 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART UX60 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
Page 73
A P P E N D I X Remotely managing your system through an RS-232 serial interface N O T E S Asynchronous mode is disabled by default in the projector. All commands should be in ASCII format. Terminate all commands with a carriage return. All responses from the projector are terminated with a command prompt.
A P P E N D I X Remotely managing your system through an RS-232 serial interface Projector programming commands This section documents the projector programming commands. Projector power state controls Your projector responds to commands only at certain power states and times. There are four projector power states: Off (Standby mode) Powering (startup)
A P P E N D I X Remotely managing your system through an RS-232 serial interface Value-based command methods Absolute values and adjustment values You can use the command’s target range to set an absolute value for a command or cause an adjustment to be made to the current value.
A P P E N D I X Remotely managing your system through an RS-232 serial interface >set brightness vga1-7 brightness vga1=58 Power state controls These commands put the projector in and out of Standby mode and request the projector’s current power state.
A P P E N D I X Remotely managing your system through an RS-232 serial interface Source selection controls These commands switch input sources. The source type determines which commands can be accepted. Command Response Available in Standby mode get input input=[field] set input=[field]...
Page 78
A P P E N D I X Remotely managing your system through an RS-232 serial interface Command Response get blue blue=[current blue color setting] get cyan cyan=[current cyan color setting] get magenta magenta=[current magenta color setting] get yellow yellow=[current yellow color setting] get videofreeze videofreeze=[current video freeze setting] get cc...
A P P E N D I X Remotely managing your system through an RS-232 serial interface Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on page 67, as well as the commands listed in this section. These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected.
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current Composite video source settings. Command Response get saturation saturation=[current saturation setting] get tint tint=[current tint setting] get sharpness sharpness=[current sharpness setting] These commands control the appearance of your Composite video source.
Page 81
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current network settings. Command Response get netstatus netstatus=connected netstatus=disconnected netstatus=disabled get dhcp dhcp=[current DHCP status] get ipaddr ipaddr=[current IP address] get subnetmask subnetmask=[current subnet mask number]...
A P P E N D I X Remotely managing your system through an RS-232 serial interface System controls These commands enable you to switch system settings and access system information. These commands inform you of the current system settings. These commands are unavailable when the projector is in Standby mode.
Page 83
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current system settings. These commands are available even when the projector is in Standby mode. Command Response get lamphrs lamphrs=[current lamp hours of operation] get syshrs...
Page 84
A P P E N D I X Remotely managing your system through an RS-232 serial interface Command Command target range Response set projectionmode [target] =front projectionmode=[target] =ceiling =rear =rear ceiling set startupscreen [target] =smart startupscreen=[target] =usercapture =preview set language [target] =Chinese (Simplified) language=[target] =Chinese (Traditional)
Page 85
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands control the current system settings. These commands are available when the projector is in Standby mode and when it is on. Command Command target range Response...
Appendix C Disabling user USB access In some situations, you might want to disable the ECP’s front USB receptacle. Disabling the USB receptacle prevents users from using or saving documents to USB drives using the ECP’s front USB receptacle. The other USB receptacles won’t be deactivated since they’re required for your interactive whiteboard and computer connections to function.
Page 88
A P P E N D I X Disabling user USB access 4. Remove all cables connected to the ECP. 5. Locate the jumper cover between the “PC” and “SE240” labels on the side of the ECP that faces the wall. 6.
Page 89
A P P E N D I X Disabling user USB access 4. Connect all cables to the ECP. See the Using the Extended Control Panel (ECP) on page 24 for more information. 5. Secure the ECP to your interactive whiteboard with the two screws you removed previously. 6.
Appendix D Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )
Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
A P P E N D I X Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on the special shipping regulations. 1.866.518.6791, Option 4 (U.S./Canada) 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging.
Index dust 3.5 mm audio connectors e-mail alerts about disabling USB communications for accessories lights and status of included using optional EIP regulations aspect ratios 27-29, 56 electrostatic discharge audio emissions connections for environmental requirements controlling volume of 25, 55, 70 eraser muting 13, 70...
Page 96
I N D E X resolving issues with input selection 25, 57, 67 installation choosing a height packaging choosing a location passwords 50, 59 interactive whiteboard pen tray about about indicators and controls of locking to the interactive whiteboard maintaining pens using peripheral sources...
Page 97
See RS-232 serial water and fluid resistance web page management interface WEEE directive serial number whiteboard See interactive whiteboard signal loss SMART Board interactive See interactive whiteboard whiteboard SMART UX60 projector See projector SMTP XGA support SNMP sound See audio startup screen...
Need help?
Do you have a question about the 600ix and is the answer not in the manual?
Questions and answers