Table of Contents
Advertisement
11. How to Make RMA Request (After Sales Service)
To make the RMA request, the product must be initially registered on IDTECK webpage.
After registering the product, send it to IDTECK RMA Center.
Please follow the instructions below.
1. Please register the RMA request via IDTECK webpage.
: www.idteck.com "Support & Download" "Online RMA" "RMA REQUEST"
(Please refer to the IDTECK webpage for more details.)
2. RMA Code will be issued after the RMA Center reviews the RMA request form.
3. Enclose the product along with the RMA Code and send it to IDTECK RMA Center.
(Product without RMA Code is not accepted.)
If you have any questions or problems regarding the RMA services, please contact us using
the contact information below. Friendly representatives at IDTECK are always standing by to
provide the best after sales services
IDTECK Headquarter
5F, Ace Techno Tower B/D, 468, Gangseo-ro,
Gangseo-Gu, Seoul, 157-030, Korea
Tel: +82 2 2659 0055
Fax: +82 2 2659 0086
E-mail: webmaster@idteck.com
Website: www.idteck.com
IDTECK Global(America)
1555 Redondo Beach Blvd #100 Gardena, CA 90247
Tel: +1-310-819-8115
Fax: +1-702-421-2488
Dec. 2016 Copyright IDTECK Co., Ltd
11
User's manual
Advertisement
Table of Contents
