Canon MultiPASS C530 Service Manual page 170

"CHANGE CARTRIDGE" (#052)
Cause: The BJ cartridge has run out of ink.
Solution:
Replace the BJ cartridge.
"CHECK DOCUMENT" (#001)
Cause : Document jam. This is displayed when the document sensor detects paper, but the
document edge sensor cannot detect the leading edge of the document with 15
seconds from the start of the feed operation.
Solution:
Clear the document jam.
"CHECK PAPER SIZE"
Cause:
The size of the paper loaded in the paper cassette is different from the paper size
set by user data.
Solution: Set the correct paper size in the PRINTER SETTING > PAPER SIZE.
"CHECK PRINTER" (##332~##337, ##345, ##346 and ##348)
Cause: The printer's internal unit has malfunctioned.
Solution:
(1) Remove the jammed paper. (Check the paper end sensor is OFF.)
(2) Press Resume button.
(3) Reinstall the Cartridge.
(4) Turn the power off and on.
(5) Set the service data #1 SSSW SW01 bit 0 to "1" and check the service code.
Refer to the countermeasures for that error code.
"CLEAR PAPER JAM" (#009)
Cause: Paper jam.
Solution: Clear the paper jam and press the Resume button.
"COLOR INK EMPTY"
Cause:
The BCI-21 Color BJ ink cartridge is empty or its ink may have dried out.
Solution:
(1) Replace the BCI-21 Color ink cartridge.
(2) Clean the BJ cartridge print head.
(3) Replace the BJ cartridge print head.
"CONVERT CLR>B&W?"
Cause:
The unit is confirming that it is all right to print a color document in memory with
a BC-20 Black BJ cartridge in black & white.
Solution: Press the * button to print the color document in black & white , or press the #
button to cancel printing.
MultiPASS C530/C560 Chapter 3: Maintenance & Service
3-13