Konica Minolta BIZHUB C20 User Manual page 291

Symptom
You are
experienc-
ing duplex
problems.
It takes a
very long
time to trans-
fer scan data
to the USB
memory
device.
It is not pos-
sible to enter
Scan mode
or Fax mode.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Solving Other Problems
Cause
Media or settings are
not correct.
The response time
may be slow depend-
ing on the USB mem-
ory device that is
used.
An error has occurred
in Copy mode.
Both the printer driver
and the application
have been set for col-
lation.
Solution
Make sure that you are using correct
media.
See "Specifications" on page 106.
Also, refer to
http://printer.konicaminolta.com
for a complete list of currently
approved media.
Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, letterhead, glossy media, or
transparencies.
Make sure that you have not mixed
media types in the tray.
In the Windows printer driver (Layout/
Print Type), choose "Double-Sided."
Set duplex (Double-Sided) copying.
For details on setting duplex (Dou-
ble-Sided) copying, refer to "Setting
Duplex (Double-Sided) Copying" on
page 163.
For N-up on duplexed pages, choose
Collate only in the printer driver's Basic
Tab. Do not set collation in the applica-
tion.
Wait until the transfer is finished.
Correct the cause of the error, and
then enter a different mode.
For N-up on multiple copies, choose
Collate only in the printer driver's Basic
Tab. Do not set collation in the applica-
tion.
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