Solutions - GREAT PLANES RealFlight 7 User Manual

Examples of Common Problems and Solutions
If You Don't See Your Problem in This Chapter-
This chapter contains a few examples of common difficulties and concerns that
RealFlight users have experienced.
Remember that we can never provide a complete list of difficulties and solutions in a
program manual. That's because RealFlight - and the computers, cards, and drivers it
uses - are constantly evolving. As such, we maintain a detailed Knowledge Base at
www.gpsoftware.com. By keeping our Knowledge Base online, we can provide you
with the latest information about resolving any difficulties that might arise. If you
don't see your difficulty described in this chapter, please check the Knowledge Base.
In this chapter, we've simply tried to pick a very short list of the most asked about
issues.
My computer "freezes" when I run RealFlight-
Sometimes, you may also notice sound skipping or repeating, or a computer reboot
while flying. To resolve this type of problem, you must update the drivers for your
This is very important
video and sound cards. . Card manufacturers regularly update
their drivers to fix this type of problem. Even the driver that came with your new
computer may not be the most recent.
Sometimes a card manufacturer will offer a choice between a "recommended" driver,
and another driver (often called "special purpose", "alternate", or "beta" driver). If
RealFlight 7 "freezes" with the "recommended" driver, try using the alternate driver
instead.
If you are sure that you are using the latest drivers, and have followed all the other
steps in the previous section (update RealFlight 7, test DirectX) and are still having
difficulty with your computer locking up while running RealFlight, please contact Great
Planes Technical Support.
Improving RealFlight 7 Performance-
During installation, RealFlight 7 analyzes your computer's hardware specifications.
RealFlight 7 then tries to optimize its configuration to best take advantage of that
hardware, and achieve the best possible performance.
However, if the performance is less than you desire, you can adjust some of RealFlight
7's settings to improve the simulation speed and frame rate:
• Ensure that the drivers for the video and sound cards are up-to-date.
• Turn off all other programs, especially virus checkers and network applications
(such as Instant Messengers) while running RealFlight 7. Use CTRL-ALT-
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