GREAT PLANES RealFlight 7 User Manual page 341

Email Technical Support-
This gives you the email address rfsupport@greatplanes.com to which you can
email your difficulties. If you do email us, please be sure to attach the
Assemble System Information output to your email.
You will receive an auto-reply message back confirming that Great Planes
Support Staff received your email. If you do not receive the auto-reply
message, please double-check that you sent your email to the correct email
address.
Assemble System Information-
Choose this option to collect critical information about your system, and about
your RealFlight settings. You may find this information useful if you try to
troubleshoot problems on your own. Moreover, if needed you can cut and
paste this information into an email to Great Planes Support Staff.
337