Common Problems; Paper Feeding Problems - Xerox Phaser 3052NI User Manual

Common Problems

Common Problems
The following chart lists some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper Feeding Problems

Condition
Paper jams during printing.
The paper keeps jamming.
Paper sticks together.
Paper does not feed into the
machine.
Transparencies stick together in
the paper exit.
Envelopes skew or fail to feed
correctly.
138 ® ®
Xerox Phaser
User Guide
• Clear the paper jam. (See
• There is too much paper in the tray. Remove excess paper from the tray.
If you are printing on special media, use the Manual Feed Slot.
• An incorrect type of paper is being used. Use only paper that meets the
specifications required by the machine. (See
• There may be debris inside the machine. Open the front cover and
remove any debris (See
• Check the maximum paper capacity of the tray. (See
Specifications.)
• Make sure that you are using the correct type of paper. (See
Types.)
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the tray. Load paper of only
one type, size, and weight.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and
reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications
required by the machine. (See
• Use only transparencies specifically designed for laser printers. Remove
each transparency as it exits from the machine.
• Ensure that the paper guides are against both sides of the envelopes.
• Feed envelopes one at a time through the Manual Feed Slot.
3052/3260
Suggested Solutions
Clearing Paper Jams.)
Media
Cleaning the Machine.).
Media Specifications.)
Types.)
Media
Media