Xerox Phaser 3052NI User Manual page 132

Common Problems
Condition
Half the page is blank.
The machine prints, but the
text is wrong, garbled, or
incomplete.
Pages print, but they are blank.
140 ® ®
Xerox Phaser
User Guide
Possible Cause
The page orientation setting
may be incorrect.
The paper size and the paper
size settings do not match.
The machine cable is loose or
defective.
The wrong printer driver was
selected.
The software application is
malfunctioning.
The operating system is
malfunctioning.
If you are in a DOS
environment, the font setting
for your machine may be set
incorrectly.
The toner cartridge is defective
or out of toner.
The file may have blank pages.
Some parts, such as the
controller or the board, may be
defective.
3052/3260
Suggested Solutions
• Change the page orientation in your
application. See the printer driver
help screen.
• Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
• Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.
• Disconnect the machine cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
machine to another computer that
you know works and try a print job.
• Try a new machine cable.
• Check the application's printer
selection menu to ensure that your
machine is selected.
• Try printing a job from another
application.
• Exit the operating system and reboot
the computer. Turn the machine off
and back on again.
Change the font setting. You can set the
font from Device Settings in Xerox Easy
Printer Manager program.
• Redistribute the toner. (See
Redistributing Toner.)
• If necessary, replace the toner
cartridge (See Replacing the Toner
Cartridge.).
• Check the file to ensure that it does
not contain blank pages.
• Contact a service representative.