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Further Assistance
Further Assistance
For any additional help visit our customer Web site at
Center quoting the machine serial number.
Locating the Serial Number
The serial number can be found:
•
On the machine's data plate on the rear cover.
•
On the Configuration report. See instructions below to print the report.
•
On the CentreWare Internet Services Home page. See below to access CWIS status and reports.
Printing Machine Reports
You can print various reports on your Xerox machine's status, configuration, and supplies from the
control panel and from CentreWare Internet Services.
From the Machine:
To print a Demo/Sample page:
•
Press and hold the red Cancel button on the printer control panel until the machine status button
starts blinking--about 1-2 seconds, then release.
To print a Configuration report which provides information about your machine setup, including the
serial number, IP Address, installed settings and the software version:
•
Press and hold the red Cancel button on the printer control panel for about 4 seconds until the
status LED blinks fast, and release.
To print a Supplies and Usage status:
•
Press and hold the red Cancel button on the printer control panel for about 10 seconds and
release.
From CentreWare:
From a networked PC, you can find your machine's serial number, print a configuration report, and
browse the status. To get to CentreWare Internet Services:
•
Open a Web browser at your networked computer.
•
Enter the machine's IP address in the browser address window.
•
CentreWare Internet Services opens to the Home page, where you can see the Serial Number on
the left. Select the Status tab to see Supplies and other machine status information.
•
To print reports, click Information > Print Information. Select and print the report you need.
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