Pyramid TIMETRAX BIO Reference Manual page 53

Time & attendance system
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QuickBooks Does Not Display Punch Information After Export
Time tracking data is missing for ALL employees:
From QuickBooks Program:
1. Choose EDIT
2. PREFERENCES
3. TIME TRACKING
4. Tab to COMPANY PREFERENCES
5. DO YOU TRACK TIME? Check YES
6. Go to EMPLOYEES
7. Click on (any) 1 Employee
8. Change the Drop Down Box to PAYROLL AND COMPENSATION
INFORMATION
9. Make sure all of the EARNINGS are set up
10. Make sure USE TIME DATA TO CREATE PAYCHECKS is checked
Do this for each employee and then export again.
If this does not work, you must reinstall the QuickBooks link in TimeTrax
Bio. In order to do this, you must be in single user mode and logged in as
ADMIN in QuickBooks to complete this step.
STEP 1: Remove the TimeTrax Bio application from QuickBooks.
From the Edit Menu, select PREFERENCES (For 2004 edition and earlier, you
reach PREFERENCES by accessing the FILE MENU) and click on COMPANY
PREFERENCES tab and then INTEGRATED APPLICATIONS. Select PYRAMID
TIMETRAX, Click REMOVE then Click OK.
Make sure DON'T ALLOW ANY APPLICATIONS TO ACCESS THIS
COMPANY FILE box is unchecked.
Select
INTEGRATED
APPLICATIONS
STEP 2: Copy new QuickBooks 2003+Link_.exe from the original CD
provided in shipment to C:\Program Files\Pyramid\TimeTrax.
STEP 3: Re-launch TimeTrax program.
The QuickBooks – Application Certificate Screen appears. Make sure YES,
always allow access even if QuickBooks is not running is checked, and optionally
ALLOW this application to access personal data such as Social Security Number
46
COMPANY
PREFER-
ENCES tab.
Click OK
REMOVE

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