Appendix: Technical Support; Contact Information - Nomadix HotSpot Gateway HSG User Manual

H S G ™
OT POT ATEWAY
Technical Support
We have tried to ensure that you get the most up-to-date information available about
the HSG, and we hope this User's Guide has met all your operational and performance
needs. However, we understand that occasionally you may run into problems that
require additional technical support.
Chapter 5, "Troubleshooting" on page 253
information and procedures that will help you to diagnose and solve your problem (if
the problem is related to the HSG). Additionally, you should check with your network
documentation to verify that the network components are functioning correctly.
If you cannot resolve the problem with your documentation resources, try connecting
to our corporate Web site. We may have new information posted here that addresses
your issues.
If you are still having problems, our friendly and experienced technical support team
is always ready to assist you.
When contacting technical support, please have your HSG's serial
number available. The serial number is located on the bottom panel of
your HSG.

Contact Information

You can contact us by Email, fax, telephone, or regular mail.
Telephone
++1.818.575.2590
Address
Nomadix, Inc.
31355 Agoura Road
Westlake Village, CA 91361
USA
Attn: Technical Support
Technical Support
provides some basic troubleshooting
http://www.nomadix.com/techsup
E-mail
support@nomadix.com
Fax
++1.818.597.1502
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